What a joke. Claim they're extremely booked and will have u on their waiting list. And never get…read moreback to u. Wouldn't recommend

Anthony is absolutely great. He installed our cameras and central computer server nearly 4 years…read moreago. They're literally available 24/7 and even if you contact them for emergencies they will do everything in their power to address the issue in the same day. They once picked up our server at 10pm and delivered it back shortly after midnight fully fixed. I simply know that my business can rely on this company no matter what happens. Prices are reasonable and so far, after 4yrs I am highly satisfied with Tech Responders.

Another great experience with the tech guys from Protectus. Jason and Robert worked their butts off…read morein the blazing heat for two days installing my new cameras and security system. Great guys too and both have been there for years which is a great sign that this is a well run company. They also took the time post installation on how to use the system on my phone and that I could feel free to call them later if i had any other questions. Thanks guys!

I use them for 3 of my properties. Very happy with their personalized service and the app and…read morehardware too.

When we decided to upgrade our home security system, we wanted to ensure we didn't have a repeat of…read morethe bad experience we had the first time around. We checked out three companies and Al and Justin were the only company willing to stop by after a job they were working on. They listened to what we wanted and Al (owner) provided a bid the following day. After evaluating the other two bids, it was clear we needed to go with DFWCVS. Not just because of price, but service, care, good communication and quality equipment. Al and Justin arrived on time to do the install and set to work. Since we were replacing the entire system and moving some of the cameras to better locations (thank you Al), they were around all day. They worked hard and I could tell, they worked well together. Al kept us informed at all times on where they were with the install. There was one small hiccup when Justin slipped in the attic and accidentally caused some damage to our kitchen ceiling. Justin and Al felt so bad about the accident, but we kept telling them, it was an accident and we were thankful nobody got hurt. Al took action and worked on getting a repairman to come over to access the damages. Luckily, we have a neighbor that owns his own painting company and he came over and gave Al a bid. The repair work was finished a few days later. You couldn't tell it was ever damaged . Al and Justin were finishing up some work for us and were relieved to see how well it had turned out. Al took care of everything and was hired by our neighbor for some security work. A new relationship was made. Win win. We can't speak highly enough about the integrity of this company. You don't see many companies that stand behind their work like Al and Justin. They are great to work with and we couldn't be happier with our security camera system. You won't regret working with DFW Custom Video Surveillance, I promise!

Highly recommend this locally owned business. You can expect excellent service and hands on…read moreassistance with monitoring tools and setup. Text msgs and calls are promptly returned. Received speedy, same day response when an issue came up weeks after the install. Polite, professional, knowledgeable... you can't go wrong with this team!

Very high degree of technical competence. Solves all computer and printer related problems promptly…read moreand can also correct many computer errors remotely. I love their service.

Walter was awesome. He helped me solve a phone issue that I couldn't have solved without his help…read more Others just turned me down to assist

Duane is an effing hero! He came to look at a door knob that came off from the inside of the house…read moreof the front door . Repaired it instantly and fixed an issue with our gate that prevented it from closing all the way . He worked quickly , efficiently and you could tell he knew his stuff. As he was leaving he asked if there was anything else ... there actually was .... A door issue in our shower the was preventing the knob for locking it in place . He too fixed that . He was in and out of there in 20 min or less with all 3 tasks . We are very grateful to his kindness , patience and professionalism. Will recommend them a million times over!!!

Had to adjust doors instead of getting new locks but rekeying worked!…read more Sometimes exterior doors become unalisgned