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    Statewide Insurance Consultants

    5.0 (1 review)

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    7 years ago

    Great service Rodney took care of my Jeep all the way and even topped it off with a wash

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    Assurant - Damage reported.

    Assurant

    (165 reviews)

    Like many reviewers on here, I was recommended Assurant Renters Insurance when I bought my car…read moreabout 7 months ago and selected car insurance with Geico. I never thought I would need Renters and even considered canceling on many occasions because I thought the chance of having something stolen (least of all enough to even warrant filing a claim given the deductible) or my apartment flooded was slim to none. Then, the unexpected happened the week of Christmas when my roommates and I were all traveling for the holidays, and our apartment was robbed while we were gone. I had the most valuables out of the three of us, though we all had things stolen. I had electronics (my own and my work laptop through my company), all of my jewelry, designer handbags, shoes, coats--thousands of dollars worth of belongings that I had worked hard for, stolen from me by some worthless, lazy, cruel piece of scum out there that will probably never contribute anything positive to the world. It was the most violating thing that had happened to me. And the days that followed were nothing short of stressful between dealing with the police, informing my work of the stolen laptop, getting fingerprints taken, calling nearby businesses for any information that they might be able to offer, investing in a home security system installation and spy cameras. Although I will likely never see some of the sentimental jewelry that was taken ever again and nothing can replace that, the silver lining was that I DID have renters insurance. Although, I was thoroughly dreading the process after reading horrible reviews on here and having heard insurance-related horror stories from others. So anyway, I started the claims process prepared for the worst and was called the same day by my adjuster, Bobak, who listened to me and sounded sincere and sympathetic. Now, it was a time-consuming process (which I expected), but my adjuster made the process understandable. It took me a full weekend and a few nights after that to compile and organize all of the necessary documentation, but once I submitted my claim, Bobak followed up with me twice--once to let me know that all the documentation was received and a second time not even a week later to tell me that it had already been reviewed and approved. In the end, they were there when I needed them, as an insurance company should be. Looking back on everything, Assurant made a horrible situation somewhat less painful. Although getting a check in the mail will not get rid of the paranoia I now feel living in my apartment, or the violating feeling of someone having cleaned out my stuff, nor will it replace my mother's antique elgin bracelet that was passed down to me, it did however lessen some of the blow and heartache that follows this kind of situation. I don't know why there are so many negative reviews--I honestly think that if you are honest and follow the documentation guidelines they have (and also take the time to understand why they have those guidelines and restrictions - it's an insurance company after all, they must also protect themselves from dishonest people and fraud attempts), that you will have a positive experience with them. You are always going to come out on the losing end when something unfortunate like this happens, I guess that's just life--having your place broken into is not something that you ever think will happen to you and there is always going to be some degree of loss that insurance cannot replace--for instance, my policy only covered up to $1000 in jewelry, so I only claimed only a couple pieces that were worth the most. But assurant at least lessened the degree of monetary loss and, in my opinion, I thought they were quick, fair and understanding. I rarely write reviews, but I am just so grateful to have had renters insurance at all and, after reading so many negative reviews, thought that I would add my positive experience with Assurant and the adjuster that I had.

    Worked for Assurant under a secondary office in a temp role that was supposed to go permanent, but…read moreit was a total joke. The job was micromanaged to death--10-12 hour shifts, two 15-minute breaks, and a 30-minute lunch. Everything was monitored, and if you waited for help, they'd call it 'call avoidance.' Supervisors barely showed up, always calling off, and team leads took forever to respond. If anybody was doing call avoidance it was the managers and leads. You're doing team lead work but getting paid minimum wage. This company is a disaster. Despite hitting over 95 in quality scores, I got laid off with no warning or reason. They claimed 'call avoidance' just because I was waiting for a response or reading a case. The only month I didn't hit the quality score was when I was one point shy--94--and that was still held against me. They said "If your mom didn't pass away, we would've fired you" a month later, they let me go and couldn't even provide a notice. They treat temp workers like crap, and it's obvious they're just waiting to find any excuse to get rid of you. No coaching, no notice, and even the agency wasn't told why I was let go. Waste of time. Don't bother.

    Statewide Insurance Consultants - insurance - Updated August 2026

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