We had a great experience. We were in a bad way with our septic system. Angelo and the team went…read moreabove and beyond for us. I always recommend their service.

We had Kratzers come replace the baffles on our septic tank, they had the job done within a week of…read moreour service call!! Professional job done and I couldn't be happier.

We just bought this home in September. Our septic tank alarm went off and we contacted this…read morecompany. They helped over the phone significantly and then had a technician with us the following morning. Chandler was sensational. Keep in mind, it is bitter cold out with snow on the ground and yet he worked for several hours taking care of our problem, replacing our pump, and keeping me totally informed all along the way. I highly recommend this company.

We called them Saturday morning of a holiday weekend and they arrived by the afternoon. Chandler…read morewas our guy. I suggested we may need a pump but he wanted to check everything thing else first so I didn't have to buy a pump I didn't need. Each step of the way he explained what he was doing and why. I'm a curious person and love learning, this was great for me. After going through all the checks we did need a pump. He offered one at a reasonable price and got it installed within the hour. We've had maybe three different septic service companies over the years. These guys will be ours forever going forward. Stand up honest people who really care about the home owner. Thanks for the great service!

My water heater started leaking badly on a Friday night. Sat morning we called this plumber who we…read morehad never used but was recommended. He came out within 30 minutes and explains an emergency call out is expensive. If we could live with cold water for a few days he would come out next week. He came out on Tuesday. The price was very reasonable. I'm thinking I've slipped into an alternate universe.

Prompt, Professional. They repaired a water heater, pumped out my crawl space, installed a faucet,…read moreadded an outside hose bib. I would use them again

Not sure they really pumped the tank completely. I wouldn't call them again…read more ..........................

We initially contacted this company for septic pump out and gray water pump out we were quoted the…read morecost for both which was reasonable. My husband in preparation for the technician dug the dirt out for easy access of septic and slid the lid aside for the gray water pump out. Well, when the technician arrived I watched from inside my home, the first thing the technician did was look at the dugout septic and then walked to the gray water lid and moved it shut then proceeded to ONLY pump the septic tank and left. I immediately phoned my husband and explaining that the gray water wasn't pumped which is what we initially wanted and paid for. My husband called the company, the technician came racing back angered and slid the heavy cement lid aside (which was open in the first place) proceeded to pump then pushed the lid on top by slamming it closed broke the side of the bottom lid leaving a 10 inch break. We contacted the company and they told us that they would send someone to come look at the damage, no one showed.. I have 2 bully dogs that were stuck inside for 6 hours on a beautiful day because of their negligence. Now we have a broken lid and to no avail will this company take responsibility. This was on 10/18/23. We will NEVER used this company again they are not reliable, trustworthy and liars.. horrible customer service!!

I was dealing with a failed septic system for well over a year, and while other companies would…read moredrag their feet, rip me off and fail to provide service, AMERICAN PUMP SERVICE not only responded to my need, but they went out of their way to make sure I was taken care of quickly! They offered great advice, solutions, and resources to get my stalled progress going and complete. They were able to manage and overcome every obstacle in the way and get me from nowhere to new system installed in a matter of months. The entire team is hard working, professional, courteous, and flexible working through cold, rain, snow, ice, mud and red tape to get the job done on time and correctly! Can't say enough good things about them, and they'll be my go-to company from now on, and my recommendation to anyone needing services!

From the owner: American Pump Service conveniently located in Mount Pocono and Freeland, Pennsylvania, provides…read moreseptic and sewer services including:Septic tank pumping Drain field repairs Grinder pump installation Septic system designPlumbing repairs Septic tank replacement Sewer line cleared Sewer main installationFixture replacement Well pump repair Septic tank location New septic installationExcavation Commercial pump stations Septic inspections Sewer line camera Underground pipe repair Drain line clearing and WELL PUMP installation

Taking care of your septic is not a pleasant affair. But I have to say that George's did an…read moreoutstanding job. They arrived on time, with a pleasant attitude and performed professional service. I highly recommend this service!

they pumped out my tank but despite numerous calls emails etc for follow up for additional service…read moreneeded they did not e ven extend the courtesy of calling me back. I was very disappointed