I've never used their products but can speak out about their customer service. Two weeks ago they…read moremistakenly sent us three large packages and despite spending hours on the phone trying to contact the company (mostly on hold, it does not appear they have any customer service agents located in the US) they are still sitting on our porch blocking the front door. Each of the times I've tried to contact them I've spoken to a different person, there is no carry over of the information to the next person. If this is my experience just trying to get them to take their own product back, I can only imagine how it is for paying customers.

I have been using the adult briefs maximum absorbency for my husband who had a stroke and is in a…read morewheelchair I love them, they don't leak and they will last for approx 5 hrs without a change. I am very please with them. Alway get max abs And YOU will be happy. Sometime hard to fine at other medical supply store. I give them 5+.‍‍

Nothing to do with staff. They are always great. It's Walgreens Corp. It shouldn't take days to get…read morea script filled. Ordered Thursday. Went to pick up sunday. Said maybe mon or tues! Coming from fulfillment center. For a common inhaler. New script for husbands heart med. Took days to fill waiting for fulfillment center. Going to transfer all meds

I had a great experience here on Friday 12/16/2022. Great to be back in Gurnee. I haven't been to…read morethis Walgreens in many years, and it was cool to see it is still great. Shout-out to both Eddie and John. I found the Panini World Cup stickers box I was looking for, and even pulled a Lionel Messi in the very first pack I opened. You guys are my good luck charm now; I'll be back again soon to redeem my W Cash Rewards. Happy Holidays everyone!

I wished I could give 0 stars…read more Warning: they have supplier contracts with local area IL hospitals and will sell you medical equipment via these hospitals, cheap medical equipment for hundreds and hundreds of dollars. The quality of the equipment does not match the price and you can purchase cheaper medical supplies that are better quality online. The way their scam works: a hospital employee, in our case a hospital physical therapist, will push DV Jahn equipment down your throat in your worst moment, shortly after surgery. They will make it sound like you will not survive without the equipment and might even tell you that your insurance will definitely cover the device. Then they'll just put a DV Jahn invoice in the midst of all types of hospital paperwork and get you to sign for it while you are still on who knows on how many meds and barely off anesthesia and can barely think straight. Let alone think about insurance and what is covered or not by it! Next thing you know you are being released from the hospital with a cane or walker, but little do you know that DV Jahn will be harassing you with bills months later for the device because they are actually not covered by your insurance. When calling their billing office it seems like there's only one employee who has a very heavy Eastern European accent. When asking her for a reference or confirmation number she will not be able to give you one because this company is so small that she's writing manual notes for each account record. She is rude and they will start adding on late fees and will continue to send you bills even when you and your insurance call them to let them know that you have filed for an appeal with the insurance company and that they should put your account on hold. They do not understand this process nor what it means and will continue to send you bills regardless. At the end of the day you will have to pay up or pay a remaining balance the insurance didn't end up covering. All I have to say beware of this company as they are in the business of taking advantage of people who need medical equipment!

DV Jahn has extremely poor customer service. Actually NON-existent customer service!…read more My Dr. John ordered 1 hospital bed variable height claim #22094****** from provider DV Jahn. 847-573-1908. The hospital bed stopped working and I called the provider and left messages on 02-01-23, 02-03-23, 02-09-23. Finally on 02-10-23 when I called I got the same voicemail but this time I pushed the prompt for billing and spoke to Korrine at 12:13pm who told me she was working from home. I could clearly hear a baby crying in the background. Korrine told me she did not know why my many message were not returned about my non-working hospital bed. Korrine told me the office is not always staffed but usually return voicemails. Is it not Medicare policy that providers have a brick building and normal business hours to service the products they bill Medicare for? After all it has been over TEN DAYS that DV Jahns hospital bed has not been working and they NEVER called me back.

I we t in for a passport photo. The guy was called to find another customer's print and acted very…read moreput out by it. Maybe he was on break? Ready to clock out? Doesn't matter. It's a customer service industry. Treat customers respectfully. They are why you have a paycheck! He was gruffer with every minute. No biggie, really. I just needed a pic. He did it in a very perfunctory way. No conversation. No small talk. No problem. What gets my goad is coming home to upload tge digital image and seeing Walgreens dumbassery on full display: Their frigging ad tagline runs across the top of the photo! You fukkn clowns in corporate marketing. This is NOT about YOU. It's about UX and NOBODY getting a PASSPORT photo needs or wants your stupid-ass billboard across their pic!

I had an absolutely appalling experience at the Walgreens on 4830 Grand Avenue in Gurnee, Illinois,…read morespecifically with the pharmacist Sara Power. Her lack of professionalism and disregard for customer service left me utterly disgusted and frustrated. Sara Power's incompetence was on full display as she mishandled my prescription, causing delays and errors that could have had serious consequences for my health. Her dismissive attitude and lack of attention to detail were shocking and completely unacceptable. Not only did Sara Power fail to provide the basic level of care and service expected from a pharmacist, but her rude and condescending behavior towards me and other customers was downright disrespectful. It was abundantly clear that she had no regard for the well-being or concerns of those she was supposed to be helping. I would strongly advise anyone in the Gurnee area to steer clear of this Walgreens location and to avoid any interactions with Sara Power. Her incompetence and lack of professionalism have no place in a customer-facing role, and I would caution anyone in need of pharmacy services to seek assistance elsewhere. This experience was nothing short of a nightmare, and I would not wish it upon anyone else. Victoria and Hailey, on the other hand we're very friendly daily, and I could tell by their facial expressions that this is something that they have previously experienced.