Wonderful start to selling our house. Kristen is a terrific communicator and very well organized…read more The listing pictures turned out great, including the virtual tour. Well worth considering her as your realtor!

I've had the pleasure of working with Michelle for almost a decade and she is one of the most…read moreknowledgeable real estate agents in the Austin, TX area. She takes the time to truly understand her clients' needs and works tirelessly to ensure their satisfaction. Whether you're buying or selling a home, you can trust Michelle to provide exceptional service and guidance every step of the way. I highly recommend her to anyone in need of a top-notch real estate agent.

We have bought and sold homes in the past, and it has never been an experience I enjoyed, until we…read moreworked with Michelle. We were wanting to sell our existing home, and purchase a new one all in the span of a few months. This is something we had been putting off for a long time, worrying about all the hassle involved. This is where Michelle stepped in. I basically told her "I wish I could disappear for two months, come back and everything is done. I'd love it if someone could just do this all for me". To which she said, "that's why I'm here." She was fantastic in every step of the process. She has a great network for everyone from photographers to handymen to appraisers to even cleaning crews. With her help we received 4 offers within hours of being on the market, and ended up selling for 30k more that what we had originally thought we would list at, and ended up being the highest sale price in the history of my neighborhood. The buying process was just as great! Unfortunately we were in a deadline to get into a home before I left the country on business for 3 weeks. We found a home we love and she made that happen. Now we are in a dream school district for our kids, in a home that we love and couldn't be happier. I would (and will) recommend Michelle to anyone in Austin even remotely interested in buying or selling a home!

Rachael is a great realtor who fights for her clients but yet is so personable that she is a great…read morerealtor! It's been a bit of a family business with her, and the relationship does not end with the sale/purchase of the home. She's a friend for life and always there to answer questions. We look forward to having her not only as a home owning resource but also as a friend. We are new to the area and so having a friend like her has been such a blessing and our move here was not by any means seamless, and her calming presence kept us focused while giving us the space and freedom to make decisions without pressure. We can not recommend her enough!

We thought we wouldn't find the right place to fit our needs and our budget until we met Rachael…read more She did an amazing job understanding not only what we were looking for, but what would be best for us. Her recommendations made our search very efficient, which got us to a great home.

Working with Kristen was seamless, from our first email exchange to the day we signed the lease for…read moreour new home! She is communicative, courteous, and goes above and beyond for her clients. She gave us personalized advice every step of the way, and we could not have asked for better guidance in the housing market in Austin. We can't wait to work with her when we are ready to buy!

Kristen went above and beyond in every way to help us find and close on our dream home. From day…read moreone, she made us feel like her top priority, always advocating for us and handling every detail with incredible professionalism and care. What really stood out was how much heart she puts into her work, we always felt like she genuinely cared about us and our goals, and she constantly surprised us with the extra mile she was willing to go. Her knowledge, dedication, and ability to tackle challenges with ease made the process so much smoother than we expected. If you're looking for a realtor who will work tirelessly for you and treat your home-buying experience like it's her own, Kristen is the one. Highly recommend her!

**Update - 12/2025** Reinae helped us sell the original home…read morewe bought in South Austin and went all the way to help us get top dollar for it. Her advice in how to present and stage it was so on point and her patience and updates along the way (since we were obviously anxious) really gave us peace. She also helped us purchase the new home we are now living in and we couldn't have found a better "diamond in the rough" that we can put our touch on. Reinae has given us more great advice there since it's a 100 yr old home. We trust her implicitly and I don't take that lightly with investments of this size. If she's available and able to help you, don't miss out on working with her.

Reinae is the best Realtor I have ever worked with! I usually find real estate transactions really…read morestressful, but the recent sale of my house went incredibly smoothly. My house was in TX, but I live in CA. I thought it would be a challenge to deal with the house remotely, but she took care of all the arrangements, including the final walkthrough with my tenants, repairs and renovations. I watched the market for several months prior to listing my house. Interest rates were high, demand was low, and houses in my neighborhood were sitting on the market for weeks and months. But Reinae is an expert in her field, and knew what to do to get the house ready for sale. With her guidance, I decided to make some repairs and update the floors and paint. My house was listed on a Thursday and I accepted an offer (for the listing price) 3 days later. We closed less than a month later. Something I really appreciated is her ability to give me advice without being pushy. She armed me with information and made sure I knew all my options, but she respected my opinion and supported any decisions I made. On the other end of the spectrum, when I needed guidance and someone to help me make decisions, she stepped up and helped me come to a decision with confidence. Lastly, she is a good person. She is a professional woman with a successful business, but there's a lot of heart behind her work.

i can't imagine there being a better realtor in austin than ellen. we have worked with many in the…read morepast in different areas and have had mediocre to horrible experiences- until we met ellen. she has completely changed our perception of what a realtor can be and do. she absolutely loves what she does- which makes going out to look at places really enjoyable. beyond the standard chauffer role we were accustomed to, she would give us tons of invaluable information while looking- rundowns on the neighborhoods, possible downsides and upsides to certain streets (things we would never think to consider or ask about), mortgage information, relevent city planning updates, school facts. ellen also educated us on what to look for inside of homes beyond the aesthetics. she would notice details and make sure to point them out to us (good points as well as possible red flags). we really appreciated that she was never afraid to give us her honest opinion. after close to a year of searching, we were considering making offers on a few homes which, in retrospect, were not right for us. instead of talking these homes up to make the sale quicker, ellen told us she felt like we would be compromising by buying and why. she has a great handle on the austin market and made the entire process enjoyable and easy- we can't say enough good about her.

I had the pleasure of working with Ellen again for our 4th transaction together and it was yet…read moreagain another great experience! She really gets what I'm looking for (and what I'm not), I can trust her to pay attention to the details and act on them, and her partnerships have proven to be solid! In this aggressive market, Ellen was always on top of it for me - she went above and beyond (as usual) in previewing properties to not waste my time, was always quick to notify me of a good fit and flexible with my hectic schedule to show MANY properties! I honestly can't even remember how many properties we saw and got into negotiations with and every time Ellen did it with her normal professional yet personable mix that makes her stand out - she's just so nice to work with! I wouldn't want anyone else representing me though the whole deal. Even after we've closed she continues to guide me in finding necessary partners for home projects. I can't say enough good things about Ellen...I'm lucky to have found her! Thank you Ellen!

Kristen McKelvie knocked it out of the park with me. As a first time home buyer, I wasn't sure what…read moreI was getting into purchasing in this type of market. Kristen knew upfront I was not only an apprehensive buyer given the competition in Austin, but I prefaced I can be a difficult client to work with in general. Numerous times my emotions got the best of me, and Kristen took everything in stride. Kristen was great at educating me on what it would take to get an offer accepted in this market. At first I couldn't believe what I was hearing, but that was because I didn't want to believe what I was hearing. But everything she said was accurate. You need someone knowledgeable and realistic in this market to get your offer accepted. Kristen was no frills and put me in my place when I was being unrealistic. We experienced numerous "out of the norm" experiences throughout my house buying process, many of those being due to this market just being crazy. In these weird scenarios, if Kristen did not know the answer to something, she would work immediately to find the answer. There was never a gap in communication, as Kristen was always prompt at answering questions or investigating any weird situations that might arise. Kristen was extremely creative in finding properties for me. The MLS had minimal properties available for sale, and a lot of properties weren't even listed on the MLS. Kristen comes from a very tech savvy background and used that to her advantage to find me properties that others couldn't. In addition, she has a great network of realtors to find off market listings. Kristen ended up finding me an off-market new construction home just a month out from completion. I couldn't believe no one else had located the property yet. Kristen found it when no one else could, resulting in zero competition. I'm still honestly shocked that in the end, I got the perfect home for me without a bidding war. Kristen was even present through all builder walk throughs, including a very meticulous blue tape walk through. As an engineer with perfectionism, Kristen took notice of that and matched my attention to detail in the blue tape walk through and final walk through. Throughout the buying process, Kristen would give me tidbits of information along the way that I really appreciated - even down to her sending me links to add the trash service dates to my calendar. After closing on a home, the process/relationship with Kristen doesn't stop there. She continued checking in on me often to see how things were going and continued educating me on first year homeownership. A year after closing, I received a lovely hardcover book from Kristen with all similar houses sold around me over the last year. It's such a nice keepsake to see how the market continues evolving over the years. If you're nervous about jumping into the buying market but also know now is the time, don't hesitate to contact Kristen. If you're looking to sell, I've heard Kristen really thrives in this area as well. She's a professional photographer, has staging contacts, and is very experienced in her pricing strategies. Although I don't have a property to sell, I would consider using her selling services in the future.

Kristen, is a very professional and! Her service and follow up are as good as it gets. I was…read morelooking to find a rental as I am relocating to Austin, and needed to preview properties with pretty short notice. Kristen listened to my criteria for the rental and compiled a list of about 20-25 properties for me to view. She set up a very user friendly portal for me online and I selected seven for my short list. We made the appointment to do the property preview Saturday afternoon. I narrowed it down to my top 3. I applied for the one i liked the best, she negotiated with the landlord and got me approved. It was fast, fun and easy!! I will definitely use her again next year when I'm looking to purchase a home! You should definitely use her, very great service as well as very knowledgeable!

Lisa has represented our family for our last three home purchases. She and Todd are our #1 go to…read morewhen it comes to Real Estate. She pays great attention to details, which is super important because the process of buying and selling a home involves a lot of deadlines, details, juggling and stress. For us, knowing that we have an expert looking out for us, and what's in OUR best interest, has given us great comfort AND three successful transactions. I feel that Lisa's years of experience from being in the mortgage industry, a Realtor, a builder and a remodeler ALL come together to really help her clients get a level of consultation that few Realtors can provide. I can highly endorse iTrust Realty based on the past 7 years of doing business with the company, Lisa and Todd.

Lisa is an incredible agent, home builder and real estate mentor. She is detailed and precise in…read moreher communications and strategies for home selling/buying. As my listing agent, Lisa's eye for design artfully staged the home. (I still enjoy looking through those staging photos.) She did the heavy lifting coordinating with contractors making the stressful selling process a breeze. Her instincts and negotiation skills resulted in the home selling for thousands over asking during a luke warm market. I trusted and believed in Lisa's abilities as a seasoned home builder that I used her again to purchase my first new construction. She was fierce to call out builder issues and kept me informed of the construction process. Nothing caught us by surprise. Regardless of which side of the deal we were on, my needs were always her top priority. She made me feel like I was her only client. She never missed a call, always responded to email/text within the hour and always took extra time to help put me at ease and better understand the process. I am so grateful for Lisa! I can't imagine buying or selling a home with anyone else!