I'm a newer patient and so far experience has been good. Staff experience has been good; they have…read morebeen friendly enough. Provider experience has been excellent; I feel heard, seen and listened to.

The support staff here is incompetent beyond all belief, both in terms of knowing how to deal with…read morethe public and with not knowing the basics of their job. I do hope that the people in charge can figure out a way to retrain the existing staff or replace them with people who have a heart and understand the needs of their chronic pain patients.

So far so good with the Braverman-Panza medical group. Can't say the front of the office brings…read moretheir A game every day. But I would not call my experience unwelcoming or unfriendly. As far as the Physicians Assistant goes. Mine gave me her full attention, and brought the doctor in for a double check. I've only been once, and I'm still not entirely convinced it's the practice for me. But I'm holding judgement. We'll see if they can cure my current ills, and then I'll see how the conduct a physical exam. - - - Upgraded to 4* after my physical exam. It took a while to get an appointment with Dr. Panza. But it was worth it. She spent plenty of time with me, gave me a thorough exam. The best part. The blood work was done on premise, immediately. So my cholesterol results were delivered to the good doctor within minutes of being drawn from my arm. Hard to call that good news, now that I am on a self inflicted draconian diet. But it was tres impressive.

The care you get I would give 5 stars. I feel very well taken care of. But the experience of being…read morea patient is not 5 stars because of all the waiting around before your appointment. Many times over the last 4-5 years I've been a patient I've waited much too long. Respect for patients time and appropriate scheduling could be improved significantly. This opportunity is specifically when I'm seen by PA's at the office. However I have to say my doctor listens to me, answers my questions thoughtfully and is efficient with our time once we are together. I am grateful for the care and I would recommend them to others. Also fun fact this place seems to only employ women. It's all female doctors, PA's and nurses. I like that. #whorunstheworld

I had to be a part on Saint Peters Health Partners when my doctors office was taken over by Saint…read morePeters Health Partners. I had in the past highly recommended may Doctor. I feel he is the best urologist I could ever find. Unfortunately the office operation is the worst most disorganized system you can imagine. You cannot leave a message for the Doctor directly. Twice this past 6 months I have left messages on the nurse call back option and no return calls and no response on the patience portal. During the 1st bad experience at the end of all the options, you could reach a person in the reception area which a did and after 5 days of no response. Today the option does not exist, I had to press the number for a hospital or doctors line to speak to a live person which I did after 4 days of no response to both my voice message and patient portal. I their effort to save money they have taken a great doctor/patient relationship to the lowest level of health service. Robert S.

Corporatized health care. Clean facilities that barely do anything in house anymore. I have to go…read moreelsewhere for everything. Blood tests, urine tests, etc. The doctors have you on a timer. You can never get in on a same day emergency visit when needed. There's little to no follow up. And I have to call twice almost always on calls/messages I leave. I know all doom and gloom, but otherwise the majority of staff itself is very friendly and pleasant. Corporate rules and guidelines are the trouble here.

Dr. Fera is a great doc! He is easy to talk to, and a down to earth guy. I wish it were quicker…read moreto get an appointment with him, but I guess that means that there are a lot of people who like him.

Went here with a medical emergency, and they performed no test. The nurse on duty sent me to the…read moreemergency room. The nurse on duty did not send my chart over to the hospital so I can be better evaluated.

This place is horrible in the way they treat their patients. I had scheduled an appt. which had to…read morebe about a month and a half out which was bad enough then the doctor their decided she was going to take some vacation time so a week before my appt. I get a call telling me all this and offering to reschedule out another 2 months. Then when I asked to be switched to another doctor I was told they didn't know how to do that and that I should look into finding another doctor's office altogether. these people are the absolute worst when it comes to being professional and treating their patients with the respect they deserve and taking the issues they are dealing with serious and they don't do any of this. My dog's veterinarian is more professional than this gaggle of half-ass medical so-called professionals. Don't go here do yourself a favor and find an office where the doctors actually care and treat you with the respect you deserve.

The nurse practitioner, Deidre, is the best. She discusses your health concerns with you rather…read morethan lectures or orders and actually listens to your questions! She called months after a positive pregnancy test just to check on me (we had switched to another practice just due to convenience) and make sure I was in good hands regardless of whether I'd be a return patient. The practice itself schedules last-minute and walk-in appointments on request and is in a convenient location.

Really great physician. Would recommned her to anyone. Her receptionists are a bit gruff but she…read moreherself is great.