Make sure you don't have any valuables in your car. They didn't have permission, but they still…read morerifled through both my glovebox and my center console. Everything was out of order. That's AFTER they lost my wheel lock key. I came back because they kept it. I looked through everything and returned. I told them To just replace the locks with lug nuts. They didn't come close to matching. Avoid this place.

In August, my wife took her Subaru to get an oil change. They put the wrong oil in the car and…read morebroke something. My wife didn't make it 10 minutes up the road before the car stopped driving. We control control anything, the car locked up and the dashboard lights lit up like a scoreboard. I called them to correct the problem. They first said my wife never came to their shop. The front desk secretary denied she was there until we showed her the receipt that was time stamped. That's when she got her memory back and told us to bring the car back- it was stuck on the side of the road. They called me a tow truck and charged me $300 for it when I later found out from the driver that he only charges $200. So they got me for $30 for a regular oil change, $300 for a tow truck, then wanted to charge me extra for them "fixing" their mistake. I took my car to another mechanic to have it looked at. I had to get the oil flushed out because when they put the correct oil in it, they left some of the wrong on it. That cost me another $179. I called Mel's back and got the further run around. Honestly, if they would have just owned up the mistake then it wouldn't be a problem and I wouldn't be leaving a bad review. But they called my wife a liar about getting service there until the receipt proved they were wrong, ripped me off on a tow truck that shouldn't have cost me 300, then rip me off again when the truck driver said it only cost 200. Do not go to them unless you need tires and even then that would be a last resort. Crazy thing, known them since the 90s so if they treated me like that, makes ya wonder who else they try to fuck over. They have lost all mine and my family/friends business.

Refused to render road side service through carrier in which they have an agreement and are paid…read moremonthly . Please avoid this place at all cost . Decided an hour after me waiting he wasn't going to come .

I was well pleased with the service. They did what I needed and at a reasonable price…read more We needed my son's truck moved to our home from the mechanics (he threw a rod so not fixing soon). CT&R moved from there to here and put it where we needed it parked no problem. I would use them again.

If I could give zero stars, I would…read more In my opinion, our experience with this company represents exactly the kind of towing practice that gives the industry such a terrible reputation. The vehicle they towed is driven by an elderly, disabled woman who has lived at this apartment complex for approximately 10 years and has a valid handicap placard. The handicap space is beside a raised curb and sidewalk on the driver's side. Because of her mobility limitations, she needs enough clearance to open her door and safely exit the vehicle, so she parked toward the opposite side of the space. Was part of the vehicle over the painted line? Yes. I'm not hiding that, and we have photographs documenting exactly how the vehicle was parked. But does that reasonably warrant towing an elderly disabled resident's vehicle and charging $330, rather than giving her a warning or an opportunity to move it? She wasn't someone without a handicap placard improperly using a space reserved for a disabled person. She IS the disabled person the handicap space exists to accommodate. That's what makes this so upsetting. There is a difference between enforcing parking rules intended to protect accessibility and, in my opinion, using a disabled resident's attempt to accommodate her own mobility needs as an opportunity to tow her vehicle and collect more than $300. And unfortunately, this isn't our first experience with this company. In November 2025, this exact same vehicle was towed from this same apartment complex for what we believe was essentially the same minor parking issue. We complained and posted unfavorable reviews about our experience. According to our recollection, we were then offered a discounted rate on the condition that we remove our negative Google and Facebook reviews. We agreed. We removed them. We paid the reduced amount and let the matter go. We shouldn't have. Because here we are again, less than a year later: same vehicle, same apartment complex, another minor parking issue, another tow, and another $300+ charge. This time, we're not removing anything in exchange for a discount, and we're not quietly accepting what happened. We're documenting everything. We have photographs of how the vehicle was parked, and we're requesting the company's photographs and documentation as well. We intend to pursue this matter through the appropriate channels. What makes this even more concerning is that our experience does not appear to exist in a vacuum. I encourage anyone considering this company--and any property manager considering contracting with them--to read the Google, Facebook, and BBB complaints/reviews and draw their own conclusions. I can't speak for anyone else's experience. I can speak for ours. And after having the same vehicle towed twice in less than a year, and after our experience surrounding the removal of our previous negative reviews, I personally consider this company's towing practices unnecessarily aggressive, predatory, and deeply troubling. A warning would have cost nothing. Allowing a long-term resident an opportunity to move the vehicle would have cost nothing. Exercising a little discretion and compassion toward an elderly disabled woman would have cost nothing. Instead, it cost her $330. Based on everything we've experienced, I've made my judgment. Zero stars. I would not recommend this company.

Definitely not 24 hours. Desperately needed assistance with a flat tire and they wouldn't answer…read more Called multiple times and was left if 40 degree weather. What a waste of time. Edit to add: Since the owner is trying to cover for herself with false information.... I called three times, from two different numbers. Two calls were 23 mins apart and one was almost an hour after. So, if the owner was really so busy "doing her job", I think she could have called me back. Don't say you're a 24/7 service if you're not. That simple. She did not answer ANY of my calls so I'm not sure where the 1 out of 2 came from? Anyways, we went with a more reliable local provider who was very generous and understanding of our needs.

Received great service after a small delay on a long trip. With a tow in a reasonable amount of…read moretime, repair on the part, and great service, we were able to continue our trip with no problem! Highly recommend!

Great service and great customer service! Would highly recommend and use again! Great service for…read morethe price.

From the owner: PLEASE CALL 803-804-1963…read more Westberry Roadside Service has been a reliable companion for motorists in Indian Land, South Carolina and surrounding areas since 2018. We offer a comprehensive suite of services to get you back on the road quickly and safely, including towing, lockouts, jumpstarts, tire changes, and even fuel deliveries. No matter what roadside trouble you encounter, Westberry Roadside Service is there to help.

these guys were great. My wife just had a bad tire. They took her and the dogs to their shop, found…read morea tire and got her on the way. Thank you for your compassion!

I was stranded 100 miles into a 700 mile trip. Tony's place was the closest. He took me right in…read moreand was extremely thorough in checking my car out. they promised to take me to a hotel if I had to wait for parts and then bring me back to my car when it was ready. Fortunately, they were able to determine the issue and fix the problem rather quickly. They are the kindest and best of people here and I'm so grateful I met them. I cannot recommend this place highly enough.

Thankfully, I wasn't in need of this dreadfully racist's wrecker services. While filling up with…read moregas, I was caught between a civilian walking getting screamed at with vulgar threats. Loved that my family was in the car and got to witness some of Rock Hill's finest cursing out others and threatening horrific violence! The other gentleman didn't even bother retaliating as Stan's Wrecker truck skidded out of the gas station. People skills? Looking like a big NO.

Stan' s showed up to tow my car as requested by Exxon gas station. I showed up just as the…read moregentleman was sliding the tow arm under my tires. I stopped him and informed him that Triple AAA was about to pull up and carry my car to the mechanic. I talked with the owner if the Exxon and she said fine with her to have triple aaa pick it up. Then the tow man said it would cost me $150 to have him hit a button to release my tires. Then he called his boss and he said he could do it for $100. Triple AAA pulled up and I paid the money and Stan's tow man hit the button and released the tires (that were never even jacked up). Then the triple AAA noticed a fresh puddle of oil dripping from under my car (pictures taken) and it appears that Stan's tow truck driver damaged my car. A complete rip off!!

My car broke down. They were very fast to get me towed. The…read moreowner was a nice guy. I would recommend them.

Huge shout out to Titus Towing. Fast, great service. We were stranded on our way back to NC. We…read morecalled and the tow truck was there within a few minutes and was so knowledgeable and pleasant. I highly recommend Titus Towing!