I was mislead by the counter guy that they would assist me with a issue but they did not. I needed…read moreto get my transmission fluid and filter replaced for my warranty, it was a mistake on my part I did not catch the due mileage in time and went over a bit. I do get my oil changed every 3000 miles when warranty requires 5000 because I do take care of my truck, too expensive not too. Well they said they would "misread" my mileage so it would keep my warranty valid. I dropped by on Monday to make sure my truck would be services on Friday as it was when they could schedule me in, they did not tell me they would accommodate my request then or at our first conversation either. Picked it up on Friday and the counter guy said he could not change the milage because it was wrong to do so. But lying to me that he would is quite acceptable in his mind apparently. The owner came over and started telling me about its a battle repeatedly until I told him we are not in a battle we have a disagreement that's all. He raised his voice and kept telling in about its a battle in business and I don't understand and kept ranting on and on. I told him it was ultimately my fault because I missed the milage but I would have gone somewhere else that would done my request. If I wasn't able to find another company I would have just done it myself because it would be out of warranty anyway and save myself $660 which was my bill, pretty excessive actually.

We brought in our 2006 Volvo S60 because it was making a metal on metal noise. We had previously…read moretaken it to Brown Motor Works in Columbia and they couldn't figure it out. They just said it was getting older and just makes noise. Newman's figured out what the noise was and fixed it. We also had them put on new Shocks, Struts and new headlight assemblies. Our car runs like its on rails again. Very professional and friendly. Didn't try to up sell me anything like most mechanics will do. When you've traveled in the military, it's hard to find a trustworthy local mechanic...problem solved. I will definitely be back!

Posting for a friend who doesn't have a yelp account:…read more Excellent service and attitude. I usually don't do reviews but he was very helpful and understanding today. He came to pick me up right on time. I had a misunderatanding with the mechanics so we needed to bring the car to another place. He had no problem taking me to a new place. I really appreciate the great service and friendliness. It is not easy to deal with a car breakdown away from home. He made this whole ordeal better and much easier to handle.

From the owner: 24 hours accept credit cards read more

These guys patched up my hurt when I blew two axles going up I-95. The repairs were done with…read moreexpertise and the bill was very reasonable.

Five Stars for Heart's Towing - A True Lifesaver!…read more I can't say enough about the incredible experience we had with Heart's Towing! My daughter, who's in school in South Carolina, hit a curb and damaged her Mercedes C250. Living in Georgia, we felt helpless--especially after nine different tow companies either turned us down or showed up unequipped for the job. Then Ray from Heart's Towing came to the rescue. Ray arrived bright and early at 6 AM after promising to pick up the vehicle without causing any further damage, drawing on his 30 years of experience. Not only did he carefully tow the car without a scratch, but he also coordinated with the dealership, provided all our necessary information, and even followed up to see if we needed help finding a body shop. His professionalism, confidence, and sincere customer care left us feeling relieved and well-supported, even from 300 miles away. Heart's Towing truly delivered top-notch service, and I wish I could give them ten stars. Ray went above and beyond to make a stressful situation manageable. Highly recommend Heart's Towing for anyone in need of reliable, experienced, and compassionate service.

Great service. Raymond was so helpful, and professional. He knew his job, and more. He was on time…read more He stayed around to make sure everything else was alright. Harts Towing, if all of your employees are like Raymond, your company is truly the best! Keep up the great work!

I was stuck on the side of 95 at 2 am by myself and they came out quickly and were so nice and…read moreconsiderate. As a woman out on my own it was pretty scary being in the middle of nowhere waiting on help but the provider called me and texted to keep me updated on his eta and made sure I knew the safest way to get home with my donut tire. Hopefully I don't need them again, but if I do they will be my first call.

I was in a car accident yesterday and not being from here I had my car taken to a place I have…read morenever heard of, sumter wrecker service. I went today to look at my car and get my belongings from it. The people that were working were extremely honest, down to earth and helpful. This is of course not something anyone ever wants to go through but they made the situation overall a lot easier for me. I will be calling them again if I (hopefully never) need these services again.

Super nice team and super quick to help me when my car left me stranded. The price was extremely…read morereasonable and I was taken care of nicely and quickly. I got my car towed to the dealer ship, Would 10/10 recommend! Jim was the best and made picking up my car a breeze and even made me laugh when I was stressed out

Tow man was very nice and super professional. Would recommend to anyone needs help and is in a…read moretight spot