Helpful. Friendly. Good value. My car was so clean that I…read moredidn't recognize it!!!! They definitely earned a repeat customer.

Great customer service! The attendants were polite and friendly. I also had my oil changed and…read morethey checked with me about air filters, etc. My car was washed, inside and out and I was very pleased.

Great service always take very good care of me. They get me in and out in a timely manner.read more

My Focus was having trouble accelerating and white smoke would bellow out of the tail pipe.I called…read moreCherry rd Automotive and the guy I spoke with was professional and sound caring on the phone.After dropping my car off.Ryan notified me the next morning what was wrong with my end and was able to explain to me what was wrong with the car in a way I could understand and not just use mechanic speak.They priced fairly and finished the work by that afternoon.Now my car runs better than before.Ryan even told me if I have future issues don't hesitate to bring it back in.100% recommend to anyone who needs auto service and would bring my car back to Cherry Automotive.

Fast, friendly service. Cheapest in town after visiting 2 other chains. And neither of the others…read morehas any customers! The staff member who was helping me, talked to me, letting me know what they were doing entire time. Helped get the electronic service warning off my dash. I think at least 4-5 guys were working to get me in and out quickly.

I used to go to take five all the time. I was a fan favorite until recently. I went a few weeks…read moreback and they were pretty busy that was to be expected with the time and day I went. I went in for a simple oil change which I did receive, no problem. The problem where the issue lies is that I was driving one day and heard my splash guard scrapping ever bump I hit. I took my car to Honda and they said that the last people who did my oil change did not put all the bolts back into the bottom plate. So not only was I missing the screws that they didn't put it back they almost damaged my car. If it wasn't for me checking after I pulled over I would have done more damage to my car. I will no longer be going here for a quick and fast oil change.

On 01/27/26 I had the pleasure of getting my oil changed at Valvoline for the first time at your…read morelocation in Rock Hill South Carolina. Your techs, Tevin and Brian, really went above and beyond to make this a great experience. They were friendly, professional, and courteous. They explained each step of the way what was being done. They kept me entertained by chatting with me while getting the job done. These gentlemen are true professionals and are the reason I will return to Valvoline and recommend you to others. They should be commended in their great customer service skills.

I pulled in and asked them BEFORE they did anything what was the cost for an oil change for a 02…read moreHonda Accord. They told me it depended on the type of oil I wanted. I told them synthetic blend. He told me the price was $81.99. He said that included a full inspection check on the lights, fluids, air in tires, wipers etc. Then he asked me was it my first time there. I said yes. He said he would take $30 off since it was my first time. I told him I wanted them to change the air filter as well, and that I'm sure that would make the price go back up. He said no, all the filters were included, even the one in glove compartment. (Never knew there was one there) I said great! He checked everything, then showed me the air filter. It was dirty and had gravel in the grooves. HE said it didn't need to be changed this time. I told him I wanted it changed. He seemed annoyed and said, let me see if I have one. Really??? I was thinking, isn't it included? He showed me the new air filter and said see its NEW. I replied, yes. He looked at my wipers and said hmm what do you think? It's going to rain this week. I told him they were just changed! He said for future reference, they have those, as well. Then when the time came to pay, he charged me $ 27.99 for the air filter. (I thought that was included) $ 81.99 for the oil, $ 17.56 for the labor, that he failed to mention in the beginning when I asked what the cost would be for an oil change. I even said you didn't mention the labor cost. He didn't reply. He did take $ 10.00 off. When I mentioned he told he would take $30 off. He said he never said that. Which he most certainly did. The total ended up being $ 105.75. Almost double of what I was expecting. I was in shock! I'm not sure what I said. I know that he could tell by the look on my face that I wasn't happy. When I started to drive off, he was trying to tell me something. My window was rolled up, then I heard him say, I want to say something. I rolled my window down. He said, mam, did I tell you $ 30. off? I said yes you did! He told me to hold on, came back and handed me a $20. I'm not exactly sure what I said. I think I laughed and drove off. I will NEVER go back there again!! I felt deceived and taken advantage of! Just because I'm a female, he felt Entitled to screw me over! NEVER AGAIN!!

These guys are the best, they were able to see my vehicle for a tire patch work. They really lifted…read moremy spirits!!

If you're looking for honest people visit Mavis Tire Shop on Celanese road. They will explain…read moreeverything to you and not push you into buying. Prices are reasonable and if you worried about payment they have two great ways to help you out.

Went in to get a replacement tire for my car. Received service and was out of the car center in…read moreabout 10-15 minutes. Very fast and reliable.

thank you thank you…read more i took my jeep in - b/c brakes were squeaking and i only had the front changed last month Precision said - they all look new... including the rear. As if the rear was replaced with the front So honest... I am coming here only in the future.

The best customer service I have ever received from an auto shop! Everyone was so kind and helpful.read more

I took my Jeep into them because my heating system wasn't working and I also asked them to fix my…read moreheadlight that was out. when I got home with my Jeep, not only didn't they fix the headlight, all of my fluid lev were low. I took it back. Shortly after spending $1300 on work that they said needs to be done, my Jeep is now overheating. I will never take my car back to them or even recommend anyone go to them.

Came in with a nail in my tire, the staff was very nice to me, had to wait a little while but they…read morefixed the problem and the waiting area was very comfortable.

I've gone here for years and always felt like they were overpriced, but kept with them because…read moretheir location was walking distance from my work. Last year I bought 6 new tires from them (2 got nails in them) that were supposed to last 65k miles. After the front 2 had 24k on them, they told me I had to replace again because I had neglected to rotate them. Yet in all of the oil changes in between, no one ever said I needed a tire rotation. When I told them that I depend on them to check these things and tell me what My car needs when I bring it in to be serviced, their response was, "it's in the owners manual of your car. You should have known".

I stopped here and asked about an oil change. Lane got me in and out less than 15 mins. AMAZING, he…read moreeven answered my questions about things another company told me I needed and I didn't. I will be bringing my car back again.

I went in kinda late one evening due to my brakes scrubbing and making some crazy noise . I was…read moregreeted by Lane and told him what was goin on and he was like no worries we can take. a look and see whats going on ! He came and explained what was gonna be done and that the brake inspection wouldnt cost me anything (mason was already working on the truck ) . after about 35 minutes or so lane came and explained what was needed , what was the most important as far safety (I have 3 kids that I have with me most times ) and what could be held off on on versus the immediate needs ! I'd say by this time it's getting pretty close to closing time but Lane and mason jumped right in and didn't mind staying and doin the work!! Honestly I was shocked most people now a days don't stay after their scheduled shift and it was nice that they did with no issue ! they worked diligently as I watched from inside . Lane came inside about the half way mark and explained what they were doin at that point and that it would still be about another 45 mins or so before they were finished ! I really felt in good hands and couldn't have asked for a better experience !! I'd like to say thanks Lane and Mason for going above and Beyond !! (Mr Avalanche has been driving great )!

Customer Service was decent enough, but I called this morning to set up an appointment for a…read moreGroupon Oil Change w/ Complementary inspection and tire rotation. I asked if they had availability between 3:30p and 4:00p, and was told yes. I set an appointment for 3:30. When I arrived, I got seated and was seen too swiftly However, when I got ready to pay, I was told that the tire rotation was not done due to "tire tread being too low", which is funny considering I replaced these tires only last year. In the inspection photo provided, you can not see where the technician placed the depth pen. I was also told, when asking why the service only took ~25min when I was quoted 1hr on the phone call earlier that day, that the technician was told to "rush because he leaves at 4pm". One, this does not inspire confidence that my tires were properly measured, and I currently am under the assumption that it was skipped in order to prevent the tech from racking up overtime work and be able to clock out on time. Two, even if all the work was done properly, why would you allow a person to book an appointment 30minutes prior to the technician's clock out time for a job that'll take 1 hour to complete.z The technicians I spoke with were kind and quick to see to me, but for the actual work, I have questions concerning the quality of their work, especially on whether my tire rotation was not done due to actual issues with tire tread, or not done so the tech can go home on time

Overall, my customer service the first time I arrived at the location was good. I had been taken in…read moreby the young lady that was there. She gave me every bit of reason to feel comfortable. When I got back for my appointment, there was the white man that was at the front. I didn't feel too comfortable doing business with him. It just felt awkward. Upon my arrival, I purchased a Groupon coupon to get an alignment at any other location after i pay for my service with my Groupon. There's no extra services or taxes or anything involved. He added an extra $20 on top of the fee of the Groupon deal so he practically stole my $20. He told me about the services that I did need which I'm appreciative of, but they didn't put no air or anything in my tires, knowing that I needed tire pressure and other place does it complementary they just let me drive out of there with low tire pressure. Honestly, I would not go back to this location. In my opinion I think if I would've just deal with the young lady the whole way through it probably would've been legitimately perfect but yeah I just was pissed because he took extra money on top of the Groupon deal that they gave which no other location does that so yeah he practically stole my $20.