For the price and location, this place is fantastic…read more I had a tiny little room with a twin bed and it was perfectly comfortable. No bells and whistles, but clean, comfortable, and a great breakfast included in the price. The staff spoke English well and were always very helpful. Just a short walk from the lake, shopping, and government building. A 25 minute easy walk to the warehouse district. My only recommendation would be to ask for a room high up or at the end of the hall because it was kind of loud. You can hear everything happening in the hallway.

This hotel was the worst! First thing, every one was too nice! The beds were way too comfortable…read moreand the included breakfast was too damn good! I'm use to staying in Hotels that have crappy service and maybe a breakfast buffet of a few stale roles and MAYBE butter... but Hotel Alster-Hof was just too much. The Breakfast was perfect and they even let me take a tray full of food from the breakfast buffet to my hungover girlfriend in our room. They were just soooo nice while helping me in this mission. Fr. Hahn, Hr. Niko and Hr. Abassi got me a tray and demanded that they make it look nice before I could take it upstairs... I had a killer hangover though so I didn't care but you should have seen the look on my girlfriends face when she saw the spread. Impressed. They made us coffee and helped get everything prepared before I could take it to the room. I was both annoyed at how damn nice they were and also really happy that there was a staff that was so helpful and caring. Senay helped us out of the hotel and she was alright too... thanks for the water... we needed it ;) In conclusion, if you actually like a nice staff, great food and comfortable beds then 100% come here.... for me... bah humbug hamburg. ;)

This iconic Westin is one of the best options to stay at if Hamburg is your departure cruise port…read moreor if just visiting the city. Location is perfect to see the attractions with enough dining options. Views are spectacular as the viewing deck is even a popular attraction in itself. Beds a bit stiff as well as a stuffy feel, but the staff was great. Would happily stay here again.

Ok giving the Westin only 3 stars for a few reasons. Mainly the AC in the rooms is non existent…read more Rooms are hot! And we have 68 rooms right now and everyone has said their rooms are hot. 2nd reason the gym sucks here. Crap fitness room! The hotel is very pretty with amazing views from the rooms. Comfy beds and probably the best shower in a hotel I've had in a long time. They fix the ac issues in the rooms and I would give this a 4 Star easy. Nice place to stay and friendly staff as well.

Very nice hotel with nice staff & great services. The room is big and spacious with comfy bed…read more Everything works and breakfast is big buffet with a lot choices to choose from. I think I'm full for most of the day from the breakfasts. Good location, I walked to ever since it was walking distance and closed to markets and restaurants and bars and 10mins away from the red light district which I found out on the last day. Overall, lovely stayed and I enjoyed a lot.

We stayed here our second night in Hamburg. Hotel staff was very hospitable. Room was clean and…read morevery nice. Location was good. Public transit within walking distance, as well as many shops. We didn't spend a ton of time here but enjoyed our stay.

Overall, very happy with this one. I'd stay again. The hotel is an old bldg, so the rooms are grand…read morein size (very spacious and I'd estimate 14' ceilings). The bathroom was also the size of a NYC studio (no joke). Decor is traditional, so it feels like you're staying at an old mansion or your rich uncle's house. Easy access to 2 subway stops. Only downside: a fuse was blown and it affected the entire floor. Little funny when you think about it.

This hotel ist situated close to the famous Rothenbaumchaussee with two main subway line quite…read moreclose, which make it a good starting point when traveling without a car. The excellent breakfast with a very broad range of food is worth mentioning. Unfortunately the furniture of the rooms is very old-fashioned and could need some renovation in the near future, but if you do not like modern design hotels, then this might be your place.

Great, yummy food, generous portions and very friendly service. Prices are very reasonable. They…read morehave larger rooms for family gatherings. Call ahead and make a reservation to ensure getting a table. Especially on the weekend.