My husband and I went to Steins this evening looking for a plant for my sister in law. She loves spider plants and monstera plants. We do not know much about plants so my husband ask the girl at the checkout where we could find them. After pointing us in the right direction, we returned with one of each. As we were paying, the girl at the checkout, Ellie, was very excited about the spider plant we chose. We told her it was a gift. Sadly we don't have green thumbs. She was so sweet and told us how spider plants are great natural humidifiers. She also showed us how to check when they need water. All things we didn't know and made us want to buy a few spider plants for ourselves. She was so happy and helpful. I don't usually leave reviews. In fact it often feels like people are more likely to leave a review when unhappy rather than when someone or something stands out in a positive way that I felt Ellie deserved a shout out. read more

The people there were so kind and so helpful except for this very rude person. I believe her name was Megan. I was being helped by a very kind employee and she was so terribly rude to them to their face while being extremely passive to her face. The service was so amazing except for that one rude woman. read more

had the best experience with a young man working at the checkout. this was at the store on National Ave. in Big Bend. There were two clerks available and he motioned me over with the biggest smile helped me with my purchases and just seemed so happy to be there made my day thank you Isaaha Kathy W. read more

Was in looking for Bird Bath with wife. We found one $99.99 and sale sign said 20% off. Cashier called John manager since she didn't have authority to give a sale price. John looked "quickly" in brochure not finding price discount. So, I showed him where item was. He decided that it didn't qualify for sale price. Therefore I informed John he could keep Bird Bath and he was loosing a customer for not honoring the sale price! I'd give a " ZERO RATING" but that was not available! read more

This is your typical home and garden store. It is a chain so it isn't much different than any other location. Employees have always been friendly and helpful. I have found some great deals on clearance items and end of season items. There is always good parking and Kelly's Bleachers is next door. What else could you ask for? Easy on and off the freeway? Yes! read more

Worst experience today. Michelle has no idea of what customer service is. I wanted to buy the white and blue Wreath advertised with 30% off and she made up that those Wreaths are summer and not spring so she would not honor it. Went to the Waukesha location and they gave it to me without even asking anything. (Had to drive another 45 minutes to get there though). read more

Stein's Garden & Home - Nurseries & Gardening Near Me - Big Bend, Wisconsin

This is an awesome location. I buy large quantities of food for wildlife. There is always someone available to get additional bags from the stock room. The manager is very accommodating. I let the manager know the approximate number of bags I will be buying a week and there is always enough for me. They are always quick to offer carry out service too. The cashiers are really friendly. Special shout out to Phil and Barb! I love the store layout and unique finds. read more

Although most of their plants are the routine geranium, etc. they do have good sale prices on the basics. I think this store is the best that I've been to of all the Stein, because it is easier to get assistance. Was surprised to see some plants still for sale at regular price that were not in great condition but i suppose with such a large selection it is hard to keep track of each plant. read more

I have to begin my review by saying this Steins location is awesome! I have only been here a couple of time and each time I have had great service. I live near another location and it does not compare. I was here during the week, mid morning and it was quite, relaxing and the staff was out watering and taking care of the plants and flowers. That sounds ridiculous that I would mention that but you would be surprised when you go to as many greenhouses and garden centers as I do and you just see dying stock while the workers just kind of hang out.. While looking around I was kindly asked a couple of times if I needed or would like any help. WOW - not something I'm used to from other locations. Received some recommendations of compost that they sell that is made and sold locally - all natural so I was in. Thanks to the wonderful women who helped me with this, so much help and it was genuine, not just to sell a product. Keep up the excellent customer service Steins of Big Bend! read more

I buy a lot of annuals, perennials and shrubs every year. Stein's products have better longevity than those from a big box store, they provide more knowledgeable service and they stand behind what they sell better than any other nursery or garden center. read more