We made a long journey down here in October 2017. After about 6 hours in the car, we were looking forward to trying a cake from here and had just arrived. We were unsure whether the shop was open at about 4.20pm but then spotted some people coming out with bags, having just made a purchase.
We went in the shop and the lady said to us bluntly: "we are closed". She then turned to a man behind us (I assume a local man) and said in a tender voice: "oh but we are not closed for you of course, what is it that you need? Some bread, some cakes..., what can I get for you?". She actually said this right in front of us!!!
She then happily served the man as we, feeling rejected and like third class citizens, had to leave the shop.
We were shocked and this has been the rudest moment I have experienced in my life.
We will not be going back here. Not a good first impression of/welcome to Cornwall.
Whilst we can understand that some shops may close early, we can not understand why a shop would ever reject customers only to serve others queueing behind. read more