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    Steinway Hall

    3.3 (3 reviews)
    Closed 9:00 am - 5:30 pm

    Services - Steinway Hall

    Musical instruments and teachers

    Custom piano building

    Piano maintenance

    Steinway Hall Photos

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    J P Guivier & Co

    J P Guivier & Co

    (5 reviews)

    £££

    Fitzrovia

    I was visiting from US to London for two weeks and was considering buying a violin. After calling…read moreseveral other violin stores on Saturday JP Guivier &Co a pleasant helpful friendly woman answered the phone and helped me with information and an appointment on Monday morning. When I called Monday morning and talked with a friendly helpful understanding man to let them know that I could not keep the appointment (in addition to a new London Tube worker strike) he graciously understood and let me know that they would be glad to help me at another time. I really appreciated them being there, answering the phone on Saturday and graciously understanding my situation.

    I found a lovely violin for a reasonable price but the problem only arose after I brought it home…read morefor approval. After being told that I had given them everything necessary to insure the instrument over the approval period (Photo ID and £20), I was called the next morning being told that the insurance company refused to insure the instrument as I had not given proof of address. I was then accused of being rude to the one out the employees after I informed them that no one had told me I needed proof of address. What's more annoying is that they requested that I had to bring the proof of address into the store and could not just email it to them. I then just returned the instrument as I was not interested in buying from someone that was not sure how to insure instrument properly without me making 3 trips.

    Steinway Hall - musicalinstrumentsandteachers - Updated July 2026

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