My parents have been using Gastec for about five years now, and they've consistently had a great…read moreexperience. It's hard to find a company that is both reliable and trustworthy, but Gastec has proven to be exactly that. Their team is professional, responsive, and always willing to go the extra mile to make sure everything is running smoothly. Whether it's routine service or addressing an issue, they're knowledgeable and take the time to do the job right. Emily and the team there are excellent at what they do! After five years of dependable service, it's clear they truly care about their customers and the quality of their work. I highly recommend Gastec to anyone looking for a company they can trust for their heating and gas service needs.

06FEB2026 morning of my step daughter's wedding. Go out check my propane level and I'm down to 18%…read more I call my propane company if the last 10 years, and they tell me they are three weeks out to fill. Normally they do come out the next day. They tell me since I own my tank to go try somewhere else. Panicked, I start calling around. It's the coldest in a long time around here, and no one is picking up. I leave messages as I get ready for the wedding. Eric from Gastec calls back and after a few forms they tell me they'll be out as soon as possible. Two days later, worrying I may of messed up waiting so long they came out and filled the tank! $10 hazardous charge and lower price from my other supplier. I will definitely be using them again!!! Thanks to them for coming out so quickly!

Of all the companies in the area I called (and I called them all) this company was the most…read moreknowledgeable, professional and trustworthy. They went above and beyond in customer service. Special thanks to Johnny! Highly recommended!

I don't often submit reviews, but I felt compelled to share this one. Evidently Independence…read morePropane and Mark Delahanty didn't get the memo that they aren't supposed to care about customer service and whether or not folks run out of propane for heating their homes in mid January. I called Mark in a panic because I'd been trying for a week to get a propane delivery from Amerigas, with whom we've done business for 3 years. We were on automatic delivery, but Amerigas wouldn't schedule a delivery , even though our tanks were down to 13% capacity (and they told us to notify them if we got below 30%). They act like a bureaucratic dinosaur that can't get out of its own way. You have to deal with a nationwide call center and can never reach the same person twice. It was frustrating and infuriating beyond belief. I finally gave up, sent a certified letter to Amerigas telling them to remove their 3 100-gallon tanks, and scheduled a visit with Mark from Independence. Mark was willing to come out the next day. He and his associate installed 3 tanks, hooked everything up, tested for leaks, lit our pilots and was on his way to the next job in the space of about one hour. Independence has remote monitoring and actually talks to their customers...no more mega call centers to deal with, no Covid-19 excuses, no bureaucracy...just good old customer service and American work ethic. ..just when I thought they were extinct! What a pleasure to deal with Mark Delahanty and Independence Propane.

Great folks here! Straightforward, honest people! Michelle and team are wonderful to work with.read more

Michelle, Poor customer service . I was treated like a…read moredeadbeat i have 800 credit rating. They are small company. I wonder why. They said a i need to go to big company

I have been waiting for a propane order since 3/3/26. We are now over 3 weeks. I have called and…read moreget no answers. I am told someone will text or call me, yet 3 days later, I still have not received a call or a text or a delivery. I am contacting corporate and started a search for a new company. This is not what their salesman told me would happen. Reading other reviews, it sounds like I am not alone. This is terrible business practice and I would not recommend them. They do not have their customer's best interest.

Never use this propane provider. Their service is so bad. We have been calling for weeks without a…read moreresponse. When we were finally .told they were coming, they didn't show up.

I moved into a house where the previous tenants had a Suburban tank in place, and the landlord gave…read moreme a letter that had come in from them a few months back about continuing service. The whole tone was kind of threatening like, "renew your service, or else!" or else... go with another company? So when I did reach out to them, Debra sent me a ludicrous 3-year contract with $10 minimum monthly charges, and penalties for early termination etc. that I did not feel comfortable signing. But first, she tried to scare me on the phone saying someone scheduled to remove the tank THAT VERY DAY, and she puts me on hold coming back to say, "Phew!" so now I'm supposed to be relieved that they didn't pull their precious tank. Then when she sends me the contract via email, she tells me j/k the tank has been removed, and I had to ask if there was another charge to deliver a new tank, and she said there wasn't, but when I asked several followup questions, there were crickets. So we move in, and sure enough, there's their tank still sitting there. Now I'll be darned if I can get them to come pick it up afterall! I spoke with Rose and she told me she will have to talk to Debra about, "starting the tank removal process." No response for 2 days. I call back the second day, get placed on extended holds, dropping my call so I have to call back etc. only to tell me it won't be picked up for four more business days. Give me a break! All we use propane for is the stove. Fall is here, and I just want to be able to cook a normal meal in my own house! Their rental fees are more than double the competition, their service is obviously all mixed up and awful. At this point I am ready to just put the darn thing on the curb! Besides which, they never should have sent a monthly top-up type contract for cooking service, when just an annual fill-up is usually all that's required. What a scam.

Suburban Propane is a heartless company! I am disgusted with how some business's run and have no…read moreheart. As many people know my mom recently passed last Thursday 02/07/2013 (at the young age of 55) who took care of all the financial responsibilities in the household as far as bills, bookkeeping, and such go. My father works hard and my mother did the financial aspect of everything. Suburban Propane was advised of all this and shut off my father's and brother's heat over a $200 some odd dollar bill today in NJ where it is cold. In the middle of my father's grief he was not aware or thinking about the bill as this was so recent and unexpected. Money is not everything and some businesses and people have no heart. Suburban Propane you disgust me! I wish I could give ZERO stars

If I could rate this company a zero, I would. I was a customer for over 6 years. Our deliveries…read morewere small because we only used propane for our fireplace. Our recent fill of our tank cost us close to $340 for 45 gallons of propane. The cost was $6.94/gallon compared to the going rate of around $3.00/gallon from other local companies (I found this out after the fact). I can think of no other reason for this outrageous charge other than they don't want customers who order small quantities of propane. Their rating on their FB page is 1.5 Stars with negative comments. Further posts and comments on their page have been disabled. Stay away from this company.

I called Blue Flame this morning at 10:50 because we are out of propane. The employee that…read moreanswered the phone said she would put out a ticket and confirmed they could service our tank today. I just got home from work at 5:45 pm, after stopping at the CVS to get medicine because I have flu symptoms, and the temperature in my house is 50 degrees. What? I called Blue Flame and the answering machine operator said she could not give me any information. She told me to call back at 6:30 tonight if the driver does not come out in the meantime and they'll have to complete an emergency service call, and the kicker is, we'll be charged a fee. The odd thing is I live in Dublin and Blue Flame also resides in Dublin. One would think this was a no brainer.

I have dealt with other heating oil deliverers before and Town & Country is by far the best. Their…read morestaff is always friendly and helpful; they arrive when they say they will; their prices always reflect the current economic climate in the best way possible; they are a very trustworthy and classy business. Highly recommended!

I found this company thru Google when I was calling around to check prices in July 2019 to fill my…read moretank for the upcoming winter season. Town & Country had the lowest current price by quite a bit! In addition, the man who answered the phone was very friendly and knowledgeable. He knew immediately pricing, appointment times, delivery policy etc. I found this to not be true of some other companies. For example, upon calling some of the others the person answering the telephone did not have current prices or know their companies policy on minimum delivery amount etc. They had to have someone call me back. Weird and very annoying. Who has time for that. So I appreciated Town & Country's quick and friendly response. I just received my delivery yesterday. The delivery person was quick and left my bill and a small gift of a nice mug and magnet and company info at the door. Very nice touch! Will use this company again in the future I am sure.

Started with this company and found that they were not cooperative Went on auto delivery and…read morethey have a policy of 7 - 10 days for delivery even if they let me rlun out of gas.. So I got another company

Great honest hardworking drivers. We love them here at Spring Lake BP. Angel is the man!read more

Simple and efficient contact and updates. Very good pricing amd quick service! I am going to use…read morethem again for sure and I find no reason to compare other quotes at this point!

We use Geppert for all of our recycling needs. They are friendly and responsive and a pleasure to…read morework with! Donna Liberty Roofing Inc.