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    Stephanie Boll - Perdido Realty

    5.0 (1 review)
    Open • Open 24 hours

    Services - Stephanie Boll - Perdido Realty

    Buyer's agent

    Listing agent

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    2 years ago

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    Key Concepts Realty

    Key Concepts Realty

    (2 reviews)

    YOU ARE GOING TO WANT TO READ THIS..... BUCKLE UP!…read more We booked with Key Concepts through their listing on Airbnb. Upon arrival, they gave us our key (THE WRONG ONE) and told us our place was ready. We arrive, and there is a lady in there cleaning saying the cleaners didn't do their job properly. We wait about half an hour in the car before we can get into our room. We go in..... the place is nasty. There is hair in the shower floor, in the bed, in the living room, EVERYWHERE. And this is AFTER the manager told us she was cleaning up and made us wait. We called them to let them know the issue and they completely changed the subject, said it was clean, and made us come back to their office because they forgot to check our IDs. AND THEN....... We bring up once again that the place was extremely gross and they just brushed it off completely. The manager then sasses, and tells us we are under the age requirements to rent this place. I mentioned that I booked through Airbnb, and that Key Concepts had NO AGE REQUIREMENTS listed on the booking. You would think, if it was extremely important that you be of age to rent from them, they would put the age requirements in the listing. However, they did not and they refused to let us stay there. Airbnb's age requirements to rent is the legal age of the state, which we fulfilled (obviously) in order to book in the first place. We were then stranded. They did absolutely nothing to help us find a solution or a new place to stay. They were EXTREMELY RUDE and did not help us get our refund. They never apologized, and did not try to help at all. We had to go through Airbnb to get a refund from them. It was overall a terrible experience and extremely stressful, and I would not recommend staying with them.

    Everyone is so nice and friendly and eager to help however they can. Melissa was wonderful and I…read morefeel like I met a new friend especially since we are both from Texas.

    Pointe South Rentals & Real Estate

    Pointe South Rentals & Real Estate

    (18 reviews)

    As a dedicated staff member and real estate agent at Pointe South Rentals and Real Estate, I am…read morethrilled to share my experiences with this outstanding company. Before I joined the company, I heard nothing but great things about Susan Carleton and her brokerage. When I joined the team in 2021, I was welcomed with warmth and professionalism that genuinely set Pointe South apart. I felt like I was at home. I found my people and my work family. At Pointe South, our commitment to excellence is evident in every interaction with customers, clients, homeowners, vendors, HOA managers, etc. As a real estate agent, I have had the privilege of helping numerous clients find their dream homes or investment properties. The support and resources provided by Pointe South enable us to offer personalized attention and tailored solutions to each client's unique needs. One of the most remarkable aspects of Pointe South is the depth of expertise within our team. Every staff member brings a wealth of knowledge and passion to the table. Beyond expertise, Pointe South embodies a culture of integrity and trust. We prioritize communication and being available to our team, other staff members, customers, and clients. Open communication ensures that our clients are informed and empowered throughout the process.

    I highly recommend Amanda Long, from Pointe South Rentals, to handle your rental properties. She is…read moreprompt, friendly and gets to business so both parties can enjoy a win-win scenario. Thank you Amanda!

    Perdido Sand Realty

    Perdido Sand Realty

    (10 reviews)

    This property management company has consistently failed to meet even the most basic expectations…read moreof effective HOA management. Rather than taking proactive steps to improve the community, they appear more focused on placing signs throughout the property while neglecting the issues that truly impact property values, appearance, and homeowner satisfaction. The lack of attention to curb appeal is evident throughout the community. Landscaping is poorly maintained, common areas are neglected, parking lot and roadway markings are left faded and unrepaired, concrete surfaces are not properly cleaned, and overall property presentation continues to decline. These are fundamental responsibilities of a management company, yet they remain largely unaddressed. Equally concerning is the company's unwillingness to enforce the rules and regulations that are in place. Homeowners and tenants are expected to follow community standards, but those standards are meaningless when management fails to consistently enforce them. A property management company should be protecting the interests of the HOA and its members, not ignoring violations and allowing standards to deteriorate. What is most frustrating is that many homeowners and tenants have taken it upon themselves to perform maintenance and improvement tasks that should be coordinated and managed by the property management company. When residents are doing the work that management is being paid to oversee, it raises serious questions about accountability and competence. If you are an HOA board considering management options, I strongly encourage you to look elsewhere. A management company should actively work to preserve property values, improve community appearance, enforce governing documents fairly, and represent the best interests of homeowners. Unfortunately, this company has demonstrated little commitment to any of those responsibilities. The community deserves a management company that takes pride in its work, stands behind the rules and regulations, maintains the property to a high standard, and actively works to make the neighborhood a more desirable place to live. Based on my experience, this company has failed to deliver on those expectations.

    Amazing service! I recommend using this realtor company. I rented at Sandy Key for 3 days, view and…read moreservice was amazing, as well as the people on the phone and at both offices (PSRI & the office at Sandy Key.)

    Stephanie Boll - Perdido Realty - realestateagents - Updated September 2026

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