Ive always considered leaving reviews on services (both good and bad) throughout my life, and until…read morethis very moment, I have failed to do so. However, with such an incredible service, and most importantly, a massive contribution, pristine guidance, and whole hearted support in one of my ultimate dreams to come true, how can I not and why would not? Sergio is a rare gem in the real estate industry - a man of true morals, extensive knowledge, and incredible empathy, patience, and understanding. Sergio is not solely looking for a paycheck, but rather the best interest of his client - as if he were buying the home himself. As mentioned, buying a home has always been one of my ultimate dreams to come true, and quite frankly, the process of buying a home is very stressful and overwhelming. But with Sergio on my side, he really did help and support me through this entire process with ease and pro activity. Sergio demonstrated extreme patience and knowledge, pointing out flaws and detrimental factors of homes that I thought were wholesome houses. Without him on my side, I'm more than sure I would've regretted my home purchase due to pressure, impatience, and stress. I now sit back on my porch and admire my kids play on the front yard of our new home, I cannot thank Sergio enough. Please do not hesitate to purchase a home with Sergio by your side - you will experience this review yourself , and you definitely won't regret your decision of buying a house with Sergio. Again, from the three of us, thank you so much Sergio. May GOD bless you, your family, and your future endeavors

Sergio handled everything for selling my home, including the repairs. He made it as painless as…read morepossible. I could not be happier with his work!

We've worked with this property management company for the past year and have had a great…read moreexperience. The team has always been professional, responsive, and easy to work with. What we appreciated most was how organized and proactive they were throughout the entire year. Maintenance requests were addressed in a timely manner, communication was clear, and they consistently made us feel valued as clients. We truly appreciate their reliability and would definitely recommend them.

We picked them to manage my mother in laws property. Hass was upfront, transparent and answered…read moreall questions we needed. When we met Hass to discuss our needs he was great, not pushy or "salesman" tactics and felt like a good fit and someone we want on our side. Highly recommend.

I met Joel in 2020 during the pandemic. He is amazing, easy to talk to and trustworthy. I felt safe…read moreand comfortable in discussing my goals. He's amazing!

Let me start off by saying, me and my wife hand picked Joel based off of his amazing Yelp reviews,…read moremaybe that was our mistake. We reached out to him with a few places that we wanted to see. He got back to us in a timely manner and told us there were no showings yet for some of the homes. We sent him some more that we wanted to see, and Sunday was our first time meeting him in person. We met him at a new construction build, and me and my wife were pretty excited. Yes, we were three minutes late, we can take responsibility for that. We got out the car and approached Joel, who was waiting by the front. Mind you this is our first time meeting, and he never formally introduced himself. He said our names to make sure it was us, but that was it. There was no "Hi, nice to meet you," or "Hi, how are you, I'm Joel." It seemed as if he didn't care who we were and that we were going to be his clients. We never had a formal sit down to discuss the process, what we were looking for, or asked if we had any questions. We never even got a business card from him, but he was sure quick to leave them at every place we saw. Once we started viewing the homes, me and my spouse were talking amongst ourselves about the things we liked and didn't like. We aren't picky but we would like a few things. He never asked what we wanted or did we like any of the properties. Once we found one that property that he suggested, he didn't even ask how we liked it. He just told us the next step is to put our names on the list and fill out the required paperwork. He definitely wasn't big on small talk at all. It seemed as if he just wanted to get rid of us, and he had other places to be. He didn't even TRY to get to know us personally. If you can't build rapport with your clients, why should the clients trust you enough to buy a home with you? First impressions are everything and this first impression sucked. While we were looking at one property that we really liked, the sales rep was in the office with another client after we came back. Joel told us we could go see the other model while we waited. We came back and he was having a long conversation with another realtor there. He saw us and continued on with his conversation. He never asked us how we liked that one or what we thought. Just kept talking away and never said a word to us. He talked to this guy more than he talked to us! At the end of this visit, Joel said the next step is to fill out the paperwork to get on the list with the builder and then he said goodbye. Excuse me but how did YOU know we really even liked the place? Don't think you're about to get a pay out for 5 minutes of work. If we are going to have to know you for the next 6 months while waiting for the home to be built, you better treat us like you give a crap about us. Let me tell you, Joel suggested ONE property to us. He never sent a list of other available listings or did any of the leg work. We found the places and all he did was meet us there. We didn't have any appointments or anything. The people in the sales offices spoke to us more than he did. We don't need a "communicator," we can talk to people ourselves. I even waited to tour places, so that Joel could receive the commission, because a realtor needed to be present on the first visit. He didn't talk about any of the properties or what was included. I'll say this, there's many real estate agents in the area, we definitely don't need you if you don't care. This was going to be a for sure sale using the VA loan, but someone else will meet our needs. We are also NOT first time home owners, so we do know what to expect when it comes to a realtor and what good customer service is. Would not recommend him, unless you're searching for your second million dollar home in the Inland Empire. He just wants the easy money and does not care about the client. S/N: Attached is a text from Joel, in case he tries to dispute us ever working together.

We truly could not have asked for a better experience from Ponce & Ponce Realty. From the very…read morebeginning, our realtor, Kyle Yaross, gave us the best first impression and immediately stood out from every other realtor we had spoken with. While others seemed focused on getting us to commit and jump into the process right away, he never pressured us. Instead, he earned our trust and our business simply by being genuine, patient, and truly interested in helping us find the perfect property. As first-time homebuyers purchasing both our first home and a rental property, there was so much about the process that was completely new to us. Kyle walked us through every step, answered all of our questions, explained things when we didn't understand, and made sure we always felt comfortable and informed about the decisions we were making. He consistently went above and beyond for us. Whether it was pulling multiple lists of properties that matched exactly what we were looking for, or spending an entire day taking us from property to property, he was always helpful, patient, and somehow always had a smile on his face. We never felt rushed or like we were just another client. What we appreciated most was that we genuinely felt like he cared about finding the right property for us, not just making a sale. His genuine interest in what we wanted is what earned our trust and commitment to working with him, and that meant so much to us with something as important as purchasing our first home and investment property. We honestly couldn't imagine having gone through this experience with anyone other than Kyle. He made such an important milestone in our lives an incredibly positive and memorable experience, and we are beyond grateful for everything he did for us. We would recommend Kyle without hesitation to anyone looking for a realtor who is knowledgeable, hardworking, patient, genuine, and truly cares about his clients. Thank you Kyle for helping us find the perfect place to call home, helping us take our first step, and for being such an important part of this journey!

We have been in our home for over three months now and we still feel comfortable enough to reach…read moreout to Francisca Estrada for any questions that we may have. She's very helpful and answers all of our concerns. Tomorrow is my husband's birthday and she went above and beyond and sent us cookies from cookie crumble if you are genuinely looking for a company that makes you feel like family please reach out to pounce & pounce Realty. And ask for Francisca Estrada!!!

I cannot put into words how thankful my wife and I were to have worked with Charles Nierras on…read morehelping us sell our house. From the very beginning, he was just on top of "EVERYTHING". We had an initial sit down to talk about everything we need to complete our home sell. Charles is a person that really cares about his clients. If you have questions, you can always text him or call him and for sure 100% of the time he will respond .thank you Charles for your time on helping us sell our home. if you're looking for true results Charles Nierras is the agent to look for.

Buying a house... Is perhaps second to complicated and next to arduous…read more However, there is indeed a silver lining on every dark cloud. Our paradigm shifted when we were ushered to learn each steps, caveats and expectations of what is takes to own a home. Having Charles as our real estate agent from the moment my wife and I entertained the notion of becoming a home owners, made it very promising and manageable. Being represented by Charles we were guided on the right path and he seamlessly assisted us on every step of the way. We absolutely given our trust to Charles and in return he provided us a secured sense of making the proper decisions and his commitment to our best interest. His involvement with every phase of the process is superior from listing to making an offer to negotiations to finalizing and signing. Charles' emanating effort on pro-active facilitations, outstanding insights, due diligence, business and interpersonal correspondence were accomplished indubitably with noticeable degree of fluidity, virtuosity and competence. His knowledge in his field is vital to us leveraging opportunities to our advantage. Needless to say our humble abode in which my wife and I have dreamed of, is finally realized. And without any ado, please allow me to say that "Charles' with his very high level of professional excellence made us living proof and believer of dreams do come true". Jay and Ruth Martinez 10022014

Carls is an ULTIMATE professional. I like the fact that he's "Family" while always with his wife!!…read more I'm looking forward to a great business friendship!

I meet Carlos awhile back at Porsche Riverside. At that time I wasn't ready to buy a house yet but…read moreI always kept his contact info because he was super nice and seemed like someone I can connect with. Years passed by and when I was ready I gave him a call. We looked at least 6+ houses until we decided on a new KB build in Riverside. He made the whole transition seamless, and was super helpful through the whole process. I highly recommend Carlos if you are ready to buy or sell your home. Thanks again for helping me became a home owner! Appreciate you!

I have bought and sold many houses over the years but never with such a high level of communication…read morethroughout the journey. Add to that the complexity of an estate sale, we were in really good hands with Katie. Highly recommended!

Katie is amazing! Highly recommend her. She has been there every step of the way. She is extremely…read moreattentive and responsive. She made the process easy! We really appreciate all that she did for our family.

Lisa Andre and Arianna Romero exceeded my expectations in selling a home I inherited in Colton, CA…read more What impressed me most was how clearly they communicated every step of the way -- I never felt left in the dark or overwhelmed by the process. They handled everything with professionalism and genuine care, which made a potentially stressful situation feel almost effortless. And on top of all that, they got a great price for the home! If you're looking for a realtor who is responsive, knowledgeable, and truly has your best interests at heart, look no further. Five stars, without hesitation.

Lisa and Arianna were truly a dream team. They helped me navigate a difficult situation after my…read morefather passed away, and I took on the role of successor trustee of his estate. I needed to sell his property, which had many deferred-maintenance problems that needed to be addressed long-distance, and Lisa and Arianna were extremely knowledgeable, proactive, and compassionate to get me in contact with references to get the property ready for sale. They have been the most valuable people I've worked with thus far in the execution of my father's trust. I would highly recommend them to anyone in this situation.

Five Stars Working with Ruben was an absolute dream! We had…read morea very short closing timeline and everything felt so rushed--but Ruben made the entire process incredibly smooth. From start to finish, he kept everything on track and calm, which was no small feat given the circumstances. I'm extremely picky when it comes to homes, and Ruben never made me feel like I was asking for too much. He listened, he got what I wanted, and somehow found us our dream home in record time. His knowledge, professionalism, and genuine care made all the difference. If you're looking for someone who will go above and beyond, stay cool under pressure, and make buying a home actually enjoyable, Ruben is your guy. I couldn't recommend him enough!

My family and I were looking to move to the high desert area and weren't familiar with the cities…read morethere, at all. We've lived in the LA County area over 30 plus years and unable to find a home that meets all our needs. Not only did we want more square footage, a decent yard and some nice amenities but realistically finding a place like this is near impossible without spending top dollar or getting into a bidding war where the outcome didn't work in our favor. We became very discouraged and decided to stop going with the big name companies where your treated like a number and they don't take the time or effort to help or just listen to you. We decided to go with Ruben, a REAL realtor that cares, that listens, and that treats you like family. He makes getting what you want in a home his mission and priority, that you do feel and will see in the homes you tour and the step process he uses to help facilitate getting us in to our dream home. He replies to messages promptly, he takes all we said into consideration and valued our input. After we found the home we really wanted Ruben did what he does and negotiated closing costs, down payment and all the rest, and his partner Miguel made the whole process smooth. We're super happy and very blessed homeowners now and we wouldn't be in our dream home if it wasn't for Ruben. When he gave us the keys, he was together with his beautiful family and provided us with an amazing housewarming basket, with champagne, balloons and all. Please don't waste your time and energy on anyone else and go with Ruben!