We're really glad to work with this property management team. They take care of their tenants and…read moreproperties the right way and always go the extra mile. Christine especially makes our job easy, she's on top of everything and great to work with. Honestly, she's the best.

My rental property was in need of many repairs/improvements when the tenants moved out. I was…read moredelighted to observe how quickly Espy took care of all the needed upgrades & had the house rented in a very short time. I was informed of all progress being made along the way, which added to my confidence that everything was being taken care of. I can highly recommend Riverside Property Management.

As first-time landlords, we were definitely nervous about navigating the rental process...but…read moreworking with Brooke from Stellar Property Management has made all the difference. From the start, she's been incredibly communicative, intuitive, and knowledgeable. Pricing is fair and inclusive. Straight to the point which we prefer. Brooke anticipates needs before they arise and handles every detail with professionalism and care. Her ongoing support has given us peace of mind and confidence in managing our property. We truly feel lucky to have her in our corner!

Stacey, in Twain Harte, is outstanding. She is immediatley responsive if you contact her about a…read moreconcern, and empathic during the process. She knocks herself out to keep you informed along the way so you aren't left wondering what stage of resolution your issue is in. She is a breath of fresh air at a time when many give a feeling of "I don't care". Fortunately, she does!

Thanks ian for your great service He Was very helpful…read more. He helped me set up my online payment

Joe Busico was excellent with helping me get approved for my rental. Great, clear communication and…read morehelped me get all the required documents in so I could be approved in a timely manner. He also went over the terms of the lease on a zoom presentation allowing for questions as needed. This was very helpful. He was patient and kind. Because of Mr Busico I had a very pleasant experience. Thank you!

Could not have asked for a better person for my home buying experience. He did exactly as promised…read moreand came through. I'd recommend him to anyone in the market to purchase a new home. He will take care of you and make the process as easy as possible.

This is my first time renting out my property and LaVern made the process quick, easy, and stress…read morefree. I highly recommend!

Lavern has managed several of my rental properties since 2018. He has been consistently…read moreprofessional, punctual and always honest/straight forward. I have yet to receive any personal complaint from any of these long term tenants. In addition, the turn over rate has been exceptionally low reflecting

I have used Eagle Real Estate for many years and I would strongly recommend them to any real estate…read moreowner looking for rental property management. Eagle Real Estate is very reasonably priced and very effective at managing rental properties. They collect rent, respond to tenant issues, and maintain a cadre of reasonably priced contractors that can meet any tenant need. LaVern is very knowledgeable in real estate management, and provides timely rental information about income and issues, but is always willing to take the time to advise, council, and educate. He is a strong renter advocate, ensuring that the property meets occupancy requirements and is maintained to ensure renter satisfaction. Their attention to detail has enabled me to maintain some very long-term tenants, saving a great deal of money in refurbishment. Alan

Let me see how can I possibly sum up my experience with WSR property management? A few words come…read moreto mind .....dirt ball, greedy, unfair, hidden fees, overcharged and under serviced. I think initially my experience was good as far as being able to get into the property easily.. but almost immediately things took for the worst. The property was advertised at a certain price, but then I was absolutely forced to pay their renters fee which was high. This was on top of the rent and not included on their ad. But desperate as I was, I had to deal with it, which was fine but just so you know $50 a month on top of my rent so that they can cover nothing a regular renters insurance would. Then came to move out. They charged me an early contract termination fee, even though that fee is supposed to pay for advertisement and resources to find a renter to replace you. They made me find my own replacement and still charged me But once again, my own desperation get out of the property, led me to essentially just accept it Then, just in case they weren't bad enough, they then charged me $200 to fix a missing plastic handle from the sliding glass door. Now I understand times are hard but they somehow someway turned a five dollar piece into $200 and the excuse was that's what the maintenance guys charged to go out there which maybe it's true maybe it isn't but the part that really got me was I requested them to fix it almost a month prior to moving out When I told this to the head of WSR, he essentially shook me off and said take me to Small Claims Court. I always win wow. Now, thank you for showing me how you guys really feel. I took tremendous care of the property and was treated like a piece of trash. These guys have absolutely no heart and will lie straight to your face. All they care about is nickel and diming the little guy. You guys are pathetic you could keep your $200.

I DO NOT RECOMMEND THIS COMPANY AT ALL I find it highly…read moreoffensive the fact that I have reached out to them for almost a year and I cannot get a follow up phone call or have yet to receive a reply to any of my emails. Very unprofessional, not reliable at all. Scott Langer you are supposed to be management and you don't return people's phone calls or emails!!! shame on you you should be replaced for not doing your job! We are so unhappy and so fed up with "WSR" that we are planning on selling and moving! We have lived here and have been proud owners for a decade, but when "WSR" property management took over everything has gone downhill like I said you people don't even return a phone call or emails just ridiculous and so fed up. No one should have to deal with this. Your company should be closed.

My name is LaTasha and I reside in Perris, CA at a complex run by Real Property Management…read moreIntegrity of Riverside, CA. During this time of year, an inspection for Section 8 housing by The Housing Authority of Riverside takes place. It is suggested by housing to make any concerns for repairs known so that you are not failed by the inspector when they arrive. I was sent a notice from the complex on 8/22/2023 saying the inspection would be on 9/7/2023. The complex had done their inspection in about February of 2023 and I mentioned that there had been a mouse and believed it came in from behind the refrigerator. The manager told me that it did not make it uninhabitable. I bought poison and ultrasonic pest plug-ins. I did not know about a hole behind the stove until the stove repairman replaced the stove in July or August 2023. He mentioned of a hole that was big enough for a mouse in view of the manager's husband, who was assisting him, who said he would let his wife know. I know this may seem confusing but I have been told by The Housing Authority that we have the right to ask for repairs and special inspections. This complex knew the inspection was due and I took every pest control measure going forward. After the hole had been found it should have been covered like the manager's husband said. My family and I are now being evicted for following the rules set forth by The Housing Authority and have to combat retaliation from the complex. On 9/11/2023 the site manager asked if we had a key to the mailbox. I told her no; in all the time we lived here we had to get it from the post office. The next day she came back asking me to sign a rent increase. She said she sent one to me and The Housing Authority worker and that nothing else would change. I checked my email but there was nothing, so I signed it because I did not want to be in trouble. When the date came, the housing inspector Malcolm Elliott was a no-show and when I called to inquire I was told he had a family emergency and someone would call me back but no one did. I sent an email to a case worker letting him know, as I did not want it to appear that I did not comply. The inspector Xavier Gomez for housing came on 9/18/2023 and the unit failed because the hole in the back of the stove was not covered. I was given a re-inspection for 10/02/2023. On 9/26/2023 the manager came and said the pest control man was coming the next day to fill and patch the area but about two hours later we got notice to vacate from Kristina Rupright. This was before the re-inspection and sight unseen by any management. On 9/27/2023 we learned from the pest man it was just a smudge behind the refrigerator after everything was moved. That same day, the opening in the back of the stove was filled, covered, and a trap set. On 9/27/2023 my worker had already sent a relocation packet and termination of contract. On 9/28/2023 management came and took pictures only at the back of the refrigerator. That same day, Kristina Rupright sent an email confirming that the repair was done. On 10/02/2023 the re-inspection was done and we were told we passed, again by the case worker and by the inspection company. I don't like fighting and don't need enemies but I will speak up for myself. I have only spoken with Kristina Rupright twice and it was some time ago and also during an inspection. At that time I was told by the inspector not to sign anything until repairs were done. It was during this time I was told by Kristina Rupright that if I did not expedite signing documents my family and I would be made homeless again, she was so cold. I believe this is why I am being retaliated against.

I've used Real Property Management Integrity for several years to manage a back house rental. I…read morehave no complaints and I am very happy with Beth's service. Her guidance in various situations is very helpful, especially right now with Covid-19. I chose to use her service for an unusual situation where my mom lives in the front house of the property which is not managed by Beth. I am not new to managing properties but I don't live close by and it was too cumbersome to manage the back house myself. I feel bad for not writing this review sooner. Honestly, I forget I am using her service most of the time, which is exactly what makes it excellent.

I am a property owner for over 10 years and I've only used 2 companies. 1 was another company that…read moreI had to release for poor service. However 1st Rate Rental , Ana, Stephen and team have been exceptional. They helped me find, acquire and retain my current tenants that have been renting my house for almost 5 years with no issues. 1st rate provided excellent communication with me via email and text messages for anything urgent from tenants. They collect all rents and process payment via direct deposit which is a plus! They also provide yearly property inspections interior and exterior to keep an eye on the property. They are all around a 5 star company and I highly recommend them!

I'm a former tenant. We were never late on rent and took care of the house as if it were our own…read more Our deposit was refunded in full. Our landlord wanted to sell the property at the end of our first lease. That caught us by surprise, but our contact at 1st Rate Rentals (Jonathan) assured us we would be compensated with our prorated rent if we vacated earlier than our lease agreement called for. We allowed our landlords' RE agent into our home to help market the house while we were living there and vacated earlier than our lease called for to help facilitate the sale. We have sent messages to both 1st Rate Rentals and the listing agent, inquiring about our prorated rent, and haven't received a response from either.

Maintenance men eddy and sidekick were amazing and fast in repairs! Very friendly! Made sure alarms…read moreand plumbing was working great

Want to rate lower…read more I left a review regarding Highland Meadows and received a response which is what always happens...a response but no action. Since me response stated gardening happens the same throughout the entire facility I challenge someone to come out and look before Saturday when the gardening is scheduled, then come and look again after Saturday

A young man name Christian at the rewards center satisfies me as a customer service . Just want is…read moresupervisor know that . He's always a great help

Very bad customer service. Do not waist your money with this company. Luan Blake is quick to jump…read morefor her 10% but when the tenant needed battery replacement on the smoke detectors to the unit she was renting from us, Blake contacted us owners to drive 34 miles to replace the batteries ourselves, She even contacted us for a removal of a water beetle. The day we notified them that we wouldn't be renewing with them, they terminated the contract that same day. This company didn't even wait until the end of the contract which was about 1 week. As of right now we are still waiting to hear back from them even though we have tried on multiple occasions. This is in regards to us getting our key and our control back for our property.