I would appreciate if this review could find its way to Dr. Michael Krall. Dr. Krall is a very good…read moredoctor who created rapport with both of my children in his previous practice. Since the dissolution of that practice, I have been consistently disappointed with his corporate overseers at UPMC. The last few visits my son and I have waited in the waiting room for a minimum of 20 minutes. This past visit, I was told that he could not be seen because 1. I went into the "sick" entrance instead of the "healthy" entrance, and 2. They have a five minute late policy, and it was 8:06. Dr. Krall, you are a good doctor who inspired trust in my children. You gave them their first inoculations when they were just a few weeks old. And now because of your affiliation with UPMC, you will never see them as patients again. Please break free from UPMC. You are being managed by accountants who expect you to be a means to their production goals instead of an advocate for the children you treat.

If your child has autism, or may have autism, this is the last pediatrician's office you want to…read moresee. Before my son was diagnosed with autism, Dr. Burks kept telling me not to worry about him not speaking or having autism. Another doctor told me that becuase he was a happy baby and wasn't screaming when they touched him, that he definitely didn't have autism. I didn't listen to them and took him to Penn state health and he was diagnosed with autism. If I would have listened to heritage pediatrics, I would have never got him tested. Fast forward a few years, my son had a suspected UTI. I took in a sample of his urine and they lost it. I called several times and I was told they would call me back and they never did. I finally went in, in- person to ask where the sample was and after getting shuffled around from nurse to nurse, the doctor admitted that it was lost. She tried to blame covid even though covid had been "over" for about a year or two at that point. Last, one of the newer doctors at the practice dismissed my concerns about scoliosis in my son. We had X-rays of his abdominals done for constipation issues and in the X-rays you could see a curve of his spine. Dr. Crawl quickly checked him and said he was fine. I took him to Penn State orthopedics last week and they diagnosed him with a 28 degree curve of his spine. They also told me that children with autism have a high chance of having things like scoliosis, something that his pediatricians at Heritage never told me. I am so utterly disgusted with the care or lack there of from Heritage I could just cry. They have let us down over and over again. I have tried to switch but many of the good pediatricians in this area aren't currently accepting new patients. Do not make the same mistake I did and got to Heritage.

I love this practice. I have used them since my kids were born. They are still a business that…read moreneeds to run and they won't always have appointments to plug everyone, but they're great! They have sick hours and 2 offices that they make a lot of extra appointments now to try and make as much room for everyone that they can. We have a main physician we see, but we've also seen others and we've had no issues with any of them. My kids love them, we love them, and we still recommend them to others. Are they 100% perfect? no. Is anywhere? no. They're HUMAN. The grass is greener where you water it.

I called to schedule an appointment for my daughter and was told they do not accept self-pay…read morepatients and only see patients with insurance. As someone who chooses to self-pay rather than pay extremely high monthly premiums for a family plan, this was really frustrating. With recent changes, many families no longer qualify for subsidies and are facing very expensive insurance options, so choosing to self-pay is becoming more common. Because of that, it would be really helpful to see more practices offer options for families who are willing and able to pay directly for care. I was also told vaccines are too expensive without insurance, which felt a bit assumptive. Many self-pay families understand the costs and are prepared for them. Sharing this so other parents who are self-pay are aware before reaching out.

My daughter had a pacemaker put in by Dr. Imundo and he was AMAZING as well as his staff throughout…read morethe entire process. He Took into consideration the placement of the scaring , knew how to talk on her level and when we left his office after a consultation my daughter said everything was better here. I would recommend him and his staff hands down. The nurses in office and hospital before and after the procedure were also amazing.... We appreciate all that you have all done for us and made a scary situation calm. While providing the best care. All of the hospital staff was also kind and courteous

I still stand by my previous statement. Even thought my son is not actively fighting cancer and has…read morebeen in remission for over 7 years now. I still think the pediatric hematology/oncology unit is one of the best. Very compassionate care that follows you from diagnoses all the way through survivorship.

Friendly staff all the way around here. Everyone seems great with the kids, although I guess that…read moreis why most people get into pediatrics. They are usually on time, but like most doctors, the small delays throughout the day can start to back things up the later you go. The waiting room is split into 2 sections. One for healthy and one for sick kids. They are also great working with you if you happen not to have insurance and want to pay up front.

i agree with aaron that staff here are very friendly! have had about 5 appointments so far for my…read moredaughter and their doctors also examined her while still at the hospital after delivery. all of the doctors have been kind, thorough and answered in detail all of my new parent questions. i especially like dr kirby and have been requesting him for appointments as he was my pediatrician as a child. we had a small medical problem and dr kirby aggressively and thoroughly monitored the situation while simultaneously putting us at ease which was no small feat. one wish is that the waiting rooms would be totally separate for well and sick. the half wall is pretty weak and the sign indicating the different areas is small.

The BEST pediatrician in Harrisburg! Dr. Seto and her staff are excellent. As a mother of 3 young…read moreboys going anywhere can be a challenge. I have never had to wait in the waiting room, she always listens and ensures that my boys feel comfortable. She is also very casual and when she talks, she talks to you like a person, unlike some doctors that talk to you like you are an idiot. She is awesome and I will not take my kids anywhere else!

Dr White is a man with integrity and compassion. He is thorough and his staff is competent and…read morehelpful. We drive across the river to go to aspire even though there are several other urgent care provider's nearby.

Visited AspireCARE earlier today with my boyfriend. We are both patients at the Aspire family…read morepractice side. He needed some medication because of his chronic lower back pain that he has had for a long time now. Once before, he was prescribed a narcotic medication from them that actually helped ease the pain he has been suffering with. We were told today that they are not able to prescribe any type of medication like that to him anymore. The female doctor we saw, had kind of a smirk on her face when she told us the bad news, like she really didn't care. And okay, so it's bad news that they couldn't help us. But the fact that we had to make a $72 payment before seeing the doctor, it makes it feel like we were robbed, especially because we were maybe seen for 2 minutes at most. We had no idea that they couldn't prescribe this type of medication more than once.I feel that they should have this information displayed or atleast run by the patient for review before you make the payment. If we would have known this information beforehand, we wouldn't have handed over money that we really don't have to spend. Also they don't seem to get to know their patients very well on either side of the building. They had his medical information in the system but the service was always so rushed. Honestly I feel we would have been better off going to the emergency room instead of AspireCARE, but you know, don't have the money. We are never going to this doctor's office again!

My husband and I have found all staff very friendly and professional. Doctor Patterson responds…read morequickly to questions and comments in the portal. Haleigh Noldon and Antony Patterson provide excellent care.

Badly organized, poorly trained and simply unavailable. I called with a concern and asked for an…read moreappointment in March. They told me there were no openings until September. This was an appointment for an immediate need and I am a patient. It's a circus and I am done.

Dr. Taylor and his staff were amazing, willing to take any and all questions from a couple nervous…read moreparents. From start to finish 5 star performance!!!

Everything about this place is A1! From check-in to being escorted & helped into car. Took my son…read morehere for an ACL reconstruction procedure. Of course with it being my child I was super nervous & on edge. The staff was great about explaining things, keeping us updated on my sons progress & timeframes. Everything was kept very clean. The staff were quick to "turn-over" rooms/patient areas when a patient was moved from one area to another. The anesthesia team were superb!!!! Everyone communicated & worked together perfectly. They definitely all made what could have been the longest 8hours of our lives seem more like 3 hours. I give 2 thumbs up to the whole facility & all staff!!!