Communication is practically nonexistent. The office never answers phone calls, and on the rare…read moreoccasion someone picks up, you're routed to an overseas third-party call center that's unable to provide any real assistance. We've had to physically drive to the office just to get basic issues addressed -- and these weren't minor concerns like rescheduling an appointment. For example, we've received incorrect billing information, including bills intended for other patients, due to poor organization and mislabeling. Overall, the experience has been frustrating and unprofessional -- especially concerning for a healthcare provider. Unless you're prepared to handle every issue in person, I'd strongly advise looking elsewhere for care.

I've struggled with periodontitis, and switching to the Intelisonic electric toothbrush has truly…read morechanged my life. My gums feel healthier, and my oral hygiene routine is much more effective now. I also want to give a special thank you to Daysi, my dental hygienist at Coast Dental. She is incredibly knowledgeable, gentle, and truly cares about her patients. She takes the time to explain everything and makes you feel comfortable and confident about your dental health. Highly recommend both the toothbrush and Daysi if you're looking to improve your oral health!

Although, the dentist seen was good I had a horrible experience with their dental assistant when…read moreseen there last time. First she inserted a huge X-ray or film into my small mouth and almost (if not could possibly) broke my jawbone, to make matters a lot worse she was complaining out loud that I bite her hand while she had me to bite hard into a hard metal rod and so she managed to fracture one of my upper tooth that I have recently just discovered now by going to a different dentist. Very strange that a dentist assistant would not consider the size as small opening of a mouth and fragile teeth as genetic makeup and whether the patient has TMJ/TMD and will force big things and abuse their mouth horribly instead of providing appropriate as gentle care for patient need. Highly doubt she would have liked to receive the same abusive as beyond poor level of treatment in exchange. And to excuse herself well, she insinuated that I bite onto her big hand instead that she got stuck into my small mouth with her huge X-rays just not to appear to be any at fault. Tired of professional human negligence and abuse of all kind.

I went there today after seeing Ed that they would do some placement for missing teeth. They…read moreadvertised it as a free consultation. When I got there, they were more concerned about my insurance and anything else. When I inquired why she said if you have insurance, it's not a free consultation, but I don't get that. All I wanted was to know what they could do for me and what it would cost me. I don't wanna build my insurance. I have my own dentist. I would only go there if that was the only function That they were going to perform, but they were looking more to be a long-term dentist for me and I don't want that I just wanted to go for the advertise service for the free consultation, which was not available because I have insurance that Office gives me the creeps.

Did an excellent job. Good office experience and they do not push unnecessary work. Very…read moreprofessional job.

after initial exam he went into the hall and started talking to nurse I overheard him saying she's…read morea bitch. Not sure if he was referring to me or someone else, but he should not to be saying things like that in an office environment with patients right there. Not very professional.

Really terrible experience with first phone call as a new patient. Don't bother with them. Not…read morecaring or concerned. They actually stated their doctors are so busy they can't get you in for 2 weeks for a 1st appt with their Dr. Molly and if you want a more experienced doctor, you should wait over 1 month. They also had NO interest in confirming my insurance. And they didn't forget to mention that if you must cancel, you have to do so 2 bus days in advance.

Dr. Humble/Willoughby is wonderful and all her assistants are a great team. She is very gentle,…read morecaring, thorough, and an expert. I had a new crown put on this morning in a couple of hours, made on-site and fit perfect without adjustments. Their technology is amazing too. I would totally recommend them. I'm usually scared of the dentist, but not here. I've never had such a great experience. Highly recommend.

Wow... out of 17 reviews there are only 3 good ones. What does that say to you???? Well, let's make…read morethis 18 and it's a solid 1 star!!!! Barbara in billing is very nasty and shouldn't be in this kind of a job working with people. She has absolutely no respect for patients or how to deal with them! I was trying to discuss an appointment I was told by my ins co that I'm not responsible for payment so she didn't want to hear me anymore, stated she wasn't going to argue with me about the DOS and this conversation is over and disconnected the call. The office had me in for an appointment I shouldn't have gone to unless it was after a 2 yr limitation. The practice does not take responsibility for making an error in making this appointment before the 2 yr mark and trying to tell me it's my fault and I should know my plan. I have put in a complaint with my ins company about this office. I hope to get my upfront payment refunded. In the interim, I will be collecting my records from them and taking my business elsewhere. Good luck to you if you still want to go here after reading this but don't say i didn't warn you first!!!

Tried calling, no answer, no call back. Sent email no response. Believe the office on Port St…read moreLucie Blvd. is now closed. Seems to be a HIGH turnover in staff. Complained about sensitivity issue for over 1.5 years now. Finally, learned that I needed a crown. Seems to me that this dental practice has gone downhill since I first started with them 20 years ago. I will now go to a different dentist in the area. Could never recommend Regency Dental practice at this point due mainly to their seem to be a lack of professionalism and little to no respect for the patient. There are numerous quality dentists in this area, seek out and you shall find. Don't settle for this unreliable dental practice that will not return calls or respect the patient.

Had some work done finished last April had a credit of 563.65 when everything was done never let me…read moreknow I had a credit last week I went in for a cleaning and the girls told me I have that credit so when I went back to speak to the dentist the front desk took this big executive check book in to his office and 10 minutes later she comes out and says we are all out of checks we have to order more so if there was no checks why would you bring the big book into his office I will upd you if I ever get my money back and then she said there is a 40 dollar fee for them to write me a check just the fact you weren't honest with me is why I'm writing this that money means nothing to him but at 70 years old and the holidays coming up it means a lot to me

Unfortunately they seem to have closed. I began seeing them in October to have a partial denture…read moreplate made and was very happy with them. Upon trying to reach them to pick up my denture it seems they have closed keeping my appliance even though it's fully paid for. This means I must start all over and finding a dentist in plan is a nightmare. After speaking with United Healthcare this is my only choice. Once I find a dentist the process will be denied, I will need to appeal with an 80% chance of approval. I will look great with no front teeth. Thanks HAPPY SMILES and UNITED HEALTH CARE.

I went to Port St Lucie Dental wanted a bridge re clued. The took X-rays told be it would be $193 I…read moresigned the document. when the office worker came back in told me if I wanted it glued back in it would be another 200 dollars to glue it back in. The were not up front with me about the total bill was going to be. I reported them to the dental board of ethnics . This practice is unethical the total bill came to 400 dollars crazy. s

Don't even bother with this dental office they are ridiculously overpriced. I want you to do things…read morethat is unnecessary and very rude. Staff told me to take my business somewhere else would highly recommend finding somewhere else other than this crooked dental office.

My experience at Seahaven was very positive. I had extensive bridge work done and I am please with…read morethe results.

SEA HAVEN DENTAL UNETHICAL BILLING I went for a cleaning…read morethis week and knew that the fee under my Aetna dental savings plan was going to be $79. They hand me a bill and asked me to sign it but it is for $125. They did not ask me if I wanted the fluoride treatment which would have cost another $46. They just put it on there and assume you were going to pay for it. I had them remove it from my bill and I paid the proper fee My husband went to the same office 2 days later for a cleaning under the same pricing structure, they asked him for $200. He had the same fluoride treatment added on AND also they added a cancer screening. They handed him in the bill and asked him to sign it and pay for it. I had warned him about the fluoride but did not expect the additional fee. He told them to remove the fluoride which made the bill $160. But still it was supposed to be $79 for just a cleaning. If they are going to put add-on treatments onto your visit, they need to ask you first. According to the ADA, it is unethical to do add-on treatments such as fluoride or cancer screenings without first having a conversation with the patient and offering it to them and giving the patient the choice. THIS DID NOT HAPPEN They also refused the $79 fee and said it was supposed to be $125. I just got a call from the office manager, Monica, who claims headquarters hadn't updated the Aetna pricing. However two days before it was correct for me. Strange! The worst part of this is the office manager told me they had witnesses that the office personnel did, in fact have these conversations about the add-on treatments. THAT IS A FLAT OUT LIE. They didn't ask me about it nor my husband they just hand you the paper ask you to sign it and pay for it.. IF THEY HAD, this would have all been simple We would have said "NO THANKS" and End Of Story! My fear is that this office, and maybe other offices, are doing this as a way to generate more income. It's like bringing your car in for an oil change and getting a $300 bill because they decided to rotate your tires and change your windshield wipers. WITHOUT ASKING. We are very detailed and make a habit of reading the details, but I worry about the people who don't, maybe the elderly are being taken advantage of. Needless to say, we are not going back. In our opinion, based on our experiences, they are liars and crooks. I'm considering reporting this to the ADA. See Photo attached

From the front door to exit door...the staff are exceptional with customer service. Dr Sarasola…read morehimself has great personality and superb "chair side" manner. Highly recommended.

From the owner: We believe we can change the patient experience so that their life is impacted. We do this using…read morethe most state-of-the-art equipment, technology, and education. We are a dental team practicing dentistry.