I made my yelp account just to leave this review for Stephen Wade Honda/Mazda. Long story short, THEY HAVE EARNED A CUSTOMER FOR LIFE FROM ME. I'm 23 years young, and I've been traveling seasonally since high school. Last year I finally saved up enough to purchase my first vehicle. After a lot of consideration, I decided to give dealerships a chance in my search, in spite of their reputation (you know, "they nickle and dime you! You can't trust them!") After all, I had a small budget to work with, had to check my pride at the door, and go for something used. I ended up finding a real winner. A 2005 Mazda Tribute, single-owner, incredibly well maintained (The story behind the car is another testimony to S.W. honda; the owner had traded an older mazda she bought here for the tribute, and had just traded the tribute in for another new mazda from these guys, and she got ALL of her services and maintenance done here, dedicated customer!). I test drove it late at night, 10 minutes before the dealership closed, after their salesman Michael Ward called me to follow up about my inquiry before they closed. He was incredibly patient, knowledgeable, and accommodating. Even a quick spin around the block in the dark of night had my impressed with the shape the old car was in, and the following day I made a point to come back as soon as possible (I work the summer at Zion N.P., an hour drive each way from St. George) and Michael met me at the door. He gave me the keys, told me to take the car alone and take my time checking it out. After a thorough test drive and inspection I came back and was confident to make an offer. I fortunately was able to afford the car and drove off, confident in my purchase. No buyers remorse! I traveled a lot and ended up back in Phoenix, AZ. THAT is when things got interesting. THIS IS WHY I'M WRITING THIS REVIEW; Within two months and 2,000 miles of buying the car, disaster struck. I was driving down the road and it just... broke down. Turns out it was a manufacturers defect, a major issue that plagues 2005 mazda tributes specifically - I discovered that after the fact when I searched "05 Tribute check engine light codes" on google and on the first page of results a webpage came up full of people expressing the same issue. Man, what a huge issue it was... an ignition coil burned out, caused the engine to misfire, and FRIED THE PCM. It was a BAD scene. There I am, 23 years old, in between seasonal jobs, having just shelled out nearly my entire net worth on this car, and it was down and out. I brought it to a shop in Phoenix and they tried what they could, replacing the ignition coil, but that just cost me $800 to find out that the problem was bigger, and only a Mazda dealership could fix it (replacing the PCM, which was the biggest piece of the puzzle). So I had it towed to a dealership in Phoenix, Chapman Mazda. Well, not all dealerships are created equal. Those guys were sharks. They smelled blood and came back with a HUGE $3,500+ estimate. I didn't have that kind of money. It seemed as though I was going to have to scrap my car and get back to traveling with just a pack on my back... With no other options, I decided to call Stephen Wade Honda/Mazda. I ended up being directed to speak with their manager, DC. I explained the situation, he heard me out... and then blew me away. I had bought the used car AS IS. I didn't expect anything more than a "Tough luck, kid, that sucks." Instead? This is what DC and the team at Stephen Wade did for me. First they tried collaborating with Chapman Mazda in Phoenix. No Dice; The Chapman people were too greedy. So, DC calls in a favor from a friend, and has a vehicle transport truck pick up my car from the Chapman dealership in Phoenix AZ, brought to Las Vegas, and then swapped to a different transport truck and brought back to the dealership in St. George, Utah. It's mid December, near Christmas/New Years. I'm up front with DC from the start that I DON'T have money for any of this. I'm working hard to earn some cash with my new winter job in Colorado but it will take me a month or more before I have any funds to spare. He understands... and has his master technicians work on my tribute as a side project, somehow fitting in hours of labor, diagnostics, test driving, more labor, and directly addressing the problem in full, all during the busiest time of the year. By mid January, the car is fixed. Completely. I end up taking a Greyhound bus from Glenwood Springs, CO, to St. George. DC greeted me, the first time in my life I've ever met the man, and showed me the work they had done. He didn't bill me for transport, or storage, OR LABOR... and split the bill 50/50. So it was 50% of at-cost. Talk about business ethics! If not for DC and everyone at Stephen Wade Honda, I would have had to give up the car. I've since put 7,000 miles on it, and its running great. Again, they have earned a customer for life in me. They deserve your business! read more

I'm usually well with my words, but I'm finding it difficult to figure out how to be succinct with how impressed I am with the people over at Stephen Wade Honda. Fact is, I could write out a whole laundry list of reasons and circumstances that helped contribute to me signing up here on yelp expressly to write A CAR DEALERSHIP a 5-star review, but I feel that is too situational and prone to being picked apart. Bottom line, the staff at this dealership is professional, driven, practical, polite, and honest. Every person I've spoken to or done business with have been remarkable and have each gone above and beyond. People I have had the pleasure of working with would be: Chris (soft spoken!), Tonia, Andi (Service department/Phones) and Slater. #1, though? Michael Ward, the car salesman everyone hopes they get to work with. He followed back up with me 5 minutes before the dealership closed to make sure I had the chance to test drive a used vehicle I had asked about hours earlier that day, and it ended up being exactly what I was looking for and I was able to purchase it the next day. He provided me with his personal cell-phone number and has been gracious enough to communicate with me both before AND after the sale, making sure everything's going well with me and my "new" vehicle. Most importantly, though, Michael was straight-forward and honest. He didn't try and distract or up-sell me like other salespeople at competing dealerships did. He let the vehicle speak for itself, let me take the keys and check it out on my own, encouraged honest dialogue about the business and financial side of the deal, and made sure I was happy every step along the way. Before this experience I thought dealerships should be avoided. Now, I know where to come the next time I need a good, reliable, fairly-price vehicle. Stephen wade HONDA/MAZDA. Done deal. P.S. I personally had never considered a Mazda. I was focused on Toyota's and Honda's and such. Mazda never even entered the research category. Turns out Mazda's kick ass. read more

I visited Stephen wade, Chrysler before they moved in with Nissan, I brought in a trade in value quote from their website and they told me they do not take those into consideration that they only look at what the value of the vehicle would be in auctions. I then asked why they have the black book trade in value on their website? They didn't have a second stupid answer. I also asked why they do not sale their used vehicles at auction value if that is all they are willing to pay a trade in for? Again they didn't have an answer. Needless to say I left. Using this information I went over to Stephen wade Honda and looked up what my vehicle would be worth and what the vehicle I was looking at would be worth on auction and gave them that info. They said oh we don't go by that here we use KKB values. Due to the lies I left. I then went to Stephen wade Nissan with all of this info and they then stated we don't use auction or KKB we use the NADA guide. Needless to say each dealership did have a used vehicle I wanted and I had a trade in. At each dealership they were not willing to give a win win. Some were willing to give fair price for my trade but charge 2k more than fair price for their used vehicle. Then the next would not give me fair price and would only budge 500 dollars on theirs. I will never go back to Stephen wade dealers they are the true definition of a STEALERSHIP. They will tell you whatever lies they can to steal money from you and not give you a WIN WIN deal. read more

We honestly could not have had a better experience! This is the second Honda vehicle we have purchased from this dealership, and as always, it was handled with no pressure from the salesmen but helpful around every corner. Jay the salesman was great to work with, showing us every vehicle we wanted to see and giving us feedback on the pros and cons of each option. Manager Chris Bergeson really went out of his way to get us in the vehicle that we wanted for what we were comfortable with, and honestly would not have been able to do it without his help and guidance. Chris, we can't thank you enough for all your help, and have never been so happy with a vehicle purchase. We love the Odyssey and never imagined we would have ended up with what we did. From sales to service, this dealership has been great to work with for us. We highly recommend Honda and this dealership! read more

I purchased my 2005 Honda Element new from Stephen Wade Honda and have been very pleased with every aspect of the dealership over the past 13 years. My only dismay was when Honda discontinued production of the Element after the 2011 model year. Approaching 97,000 miles on my Element, my recent service was to have the serpentine belt replaced, ball joint boots replaced, automatic transmission and brake fluids replaced (each for the 1st time since new), and an oil and filter service. To my surprise I was offered transportation to a destination of my choice (within reason of course), and return to the dealership when I had been told my vehicle would be ready. Wow, how nice was that! My Element was ready when promised and I couldn't be happier with the service I received. Thank you! John Kreipl read more

I am so disappointed at how these people do business. They overcharge when they do the simplest repairs and make it a complete nightmare to get the correct information. Also when buying cars from them, you better double check your warranty information and follow up that they have purchased the warranty for your vehicle so that when something goes wrong they don't lie and say it's your fault when really they just failed to finish their jobs and purchase the warranty. I would never recommend taking your car in to any of the Stephen Wade shops when there are plenty of honest places you can go to get treated the way you should be treated in the first place. read more

My wife and I leased a 2014 Honda Accord from here about 2 weeks ago. We LOVE it! It is everything you could want in a car. It's roomy, safe, responsive, and looks great. It had all the features I wanted in a car and more; a rear backup camera, Bluetooth phone, aux and USB ports, cruise control, sport mode and econ mode. The dealership was wonderful. You just can't beat the small town friendliness and helpfulness they have. I felt like they really cared about my wife and I. read more

Camron Thornton in sales and the service team all went above and beyond their call of duty to make my family's crisis manageable. While traveling to Provo, UT from Phoenix, our van broke down in St. George. Scrambling to get to a wedding, the team worked through a number of solutions to find the best way to get us back on the road again. Without their help, surely we would have been stranded in a very uncomfortable way. Many thanks to the team at Stephen Wade Honda/Mazda!!! read more

I made an appointment for a Mazda factory recall and was told it would take an hour. When I came in, the "repair" took 45 minutes. It included a general check-up, and a recommendation for a possible future problem, but there was no pressure to resolve it then and there. Parts personnel very professional. I am glad I live in St George and have this fine dealership here. read more

I have dealt with Stephen Wade Service department a couple of times and was really impressed, so when I needed to buy another vehicle, I drove 2000 miles to purchase a 2014 Honda Pilot from Wade Honda. It was a great experience, as expected, with special thanks to Kevin in Sales, and Tonia in Finance. They both made things very smooth, and I love the vehicle. read more

I was really happy with how patient and professional Honda Stephen wade was , I walked over from the Chrysler Stephen Wade and was a lot happier with the customer service . They had no problems answering questions , working with my budget and were not pushy what so ever ! I'm happy with my purchase ! Thank you ! read more

Chris and everyone else are always there to help me and get things done right, and in a timely manner! I love that I bought my car From Stephen Wade Honda Mazda, and have been treated amazing since the day I first walked in! read more

We love taking our vehicle to Stephen Wade Honda for service because they are reliable, friendly, and it is a comfortable atmosphere while waiting. The prices are reasonable and you know the work is being done right. read more

Came in to get a new civic and Alexis Fisher was a great help and got us in and out with a great new vehicle! Great service, friendly staff, very knowledgeable about all the services read more

Very good dealership al cars are super nice and if you come here talk to David Hall he helps out a lot and is really helpful one of the best salesmen 10/10 will come again read more

Got new tires installed somewhere else. There was a vibration. I had my tires rebalanced here and now my vibration at freeway speeds is gone. They did a good job. read more

Chuck Stewart was the best!!! He was very helpful and made the experience of leasing a car quite painless!! Thank you Chuck!! I love my new Mazda!! read more

We had a very positive experience with Stephen Wade while purchasing our new 2018 CRV. They were very patient and accommodating to our needs. read more

Horrid dealership. They live up to the nickname thieven wade.Please Read Please Read Please Read Please Read Please Read Please Read