My new HAVC system was causing a water and mold problem in my attic I wasn't even aware of -…read moreFinally noticed mildew and water spots on my ceiling and these people were there the next day after calling them ! They got right to work for me to make sure this never happened again! Professional , always on time , knowledgeable, and so great to work with-Cliff was amazing -along with Chase and JoJo -Wayne and Ryan-Thanks A & I so much!

I meant to write this review months ago and just got busy - I can't say enough positive things…read moreabout A & I. My washing machine is on the second floor and malfunctioned causing a leak down through the ceiling into my dining room, and I had damage to my upstairs laundry room and ceiling on the first floor. I used A & I both for water mitigation and repair and I'm so happy I did. They were great in communicating pricing, what to expect, and really everything. I ended up having them replace my popcorn ceiling with a flat ceiling and they really went above and beyond. They made recommendations for different things I could do (I never would have though about replacing my air vents), and when it didn't occur to me to replace the big register they painted it for me to make sure it matched the others. Every last detail of what they were doing was included in the quote, so I never wondered what I was paying for. Every single person I spoke to at A & I and who came to my house was friendly and helpful. They left my house cleaner than they found it, which was not necessary but so appreciated. I don't ever want to have a leak in my house again but if I do I will certainly call A & I.

A kitchen pipe broke in our kitchen, after living in the home for only 5 days. Most of the kitchen…read moreand half of the dining room and living room filled with water, before we found the shut off for the whole house. Our insurance agent contacted Gerard with Puroclean, and he came to our home that night, around 10PM. He and his crew have been professional, efficient, knowledgeable, and so helpful. I am so thankful for them, they've been such a blessing to us. I highly recommend them!

In August 2020, my vacation home got flooded out and everything inside got ruined. I called…read morePuroClean to work and restore the home and they came through! Not only does the house look like nothing ever happened to it, it also increased my homes value! Great work by Gerard and the team, I recommend 10/10 for quality and timeliness.

Do your research before choosing this franchise. Don't just take the 4 and 5 star reviews to…read moreheart, consider the value in the poor reviews first.

This specific Servpro restored our belief in the reliability of Servpro. My husband and I observed…read morehow very hard they worked to remediate the flood water damages to our home caused by Hurricane Florence. A different team had worked on our home first, several issues arose that this new team made certain were completed in full. The team leader (Sam) spoke with us often and kept us updated on all work. She also assisted us with information of other services that we needed. These repairs were not covered by any insurance. They took this into account and the charges were very reasonable. We feel very fortunate to have had them here.