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    Sterling Animal Clinic - Mark Cochran DVM

    2.3 (3 reviews)
    Open 8:00 am - 5:00 pm

    Services - Sterling Animal Clinic - Mark Cochran DVM

    Pet physical or wellness exam

    Pet vaccinations

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    Veterinary Medical Clinic

    Veterinary Medical Clinic

    (2 reviews)

    We walked in for an appointment for our two cats. We didn't even get to walk fully through the door…read morebefore they were taking us back to see the vet, which was a good thing or so I thought. Everything went fine. The vet came in. They did bloodwork on one cat and had to do labs on the other cat as well because of a possible skin infection or allergies. I was very worried about my pets and I did not ask about pricing which I should have. We were in the office for about an hour and other than the bloodwork. The vet basically said that we would have to see specialist because there was nothing that she could do for my cats except provide medication she thought might help but she was not sure what was going on. She recommended a couple of specialist to pull one tooth that might be bugging my cat and told me the other cat might have cancer so she suggested I take him to an oncologist. We got up to the front and when the person at the front told me how much to visit the medication and bloodwork was going to be I just about dropped to the floor. I had my sick cat my hands. My son had the other cat and they're telling me that I have to pay an enormous amount of money that I didn't even have at that point. I offered to pay half of it and they demanded the full amount and pointed to assign that said full amount is due at appointment, but I didn't have time to see that before we went back to see the vet. Long story short I was trying to figure out how to pay the bill and the staff were awful to me!! The veterinarian never once told me that their blood test and lab work would be extremely expensive nor did she tell me that the medication was going to be that expensive. For 45 minutes, I stood there, trying to figure out how I was going to take care of this bill and the entire time the staff were not helpful and definitely treated me like I was crap. I was literally told to get out of the way because there were other people that were trying to make payments for their appointments. I was asked to call everybody I knew in order for them to help me, which I didn't have anyone to call. I finally said this is what I have and I can't pay anymore today, but I will come back and pay when I get my paycheck in a few days. They took the payment that I could make that day, but were very rude to me through that whole process. I did end up calling and making the rest of the payment and getting the medication that the cats needed, but I will never ever step foot back in that office and not just because the cost is ridiculous, but because of the way they treated me.

    We take all of our small zoo (well 2 cats and 2 dogs) to Dr. Federgill and the others at VMC. They…read moredo an awesome job, they are reasonably priced, caring, and seem to understand the business of veterinary medicine. I have always felt comfortable and felt like they cared for our animals. If I had a knock on the practice it would be that sometimes they dont have anyone at the front desk. Great Clinic. Great group of vets!

    Mark Cochran DVM - Sterling Animal Clinic

    Mark Cochran DVM - Sterling Animal Clinic

    (2 reviews)

    Always able to get us in and take care of what ever is ailing our pets. Sarah is the cat whisperer…read moreas well she is so good with cats they let her shave them and clip the claws when needed .

    I have spent nearly five months trying to decide whether or not to leave this review. I have used…read morethis clinic for a number of years for routine vet services and found them capable. However, I have a couple of comments about the staff which, from my own experience, need some attention. The receptionist, Jan, is pleasant enough but has a habit of screaming to those in the exam rooms for information about pets' temperatures, weight, etc., so she can enter it into the computer. It's a less-than-professional way to handle this procedure. While I agree than Sarah is great with cats, especially, she is sullen and will not even answer questions put to her by Jan or Dr. Cochran; she appears to be generally disrespectful. And, speaking of disrespectful, the worst experience I had with this clinic, by far, was when I had to have my beloved cat of 17 years put down. Sarah was her usual uncommunicative self while she was being taught by Dr. Cochran how to "dispose" of a pet. Understandably, my cat was terrified by what was going on as he was being shaved and was crying and resisting. It was the response from Dr. Cochran who, in a very peeved voice, said loudly, "Give him the "kitty candy" - I'm not putting up with this noise.", which was most hurtful. This is one of the most traumatic experiences a pet lover can go through and to have this as a final memory of your animal is heart-breaking. I have been in vets' offices where they ask for quiet from those in the waiting room and light a candle, explaining that a pet owner is going through the loss of their pet. While this may seem too "progressive" for some, it is a far better memory to have of your pet's loss than the environment experienced by me on this day. I no longer live in Sterling but, if I did, I would never again darken their door.

    Sterling Animal Clinic - Mark Cochran DVM - vet - Updated July 2026

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