Baby came a month early, selecting a pediatrician had been put off for the following week…read more... Reached out to the Dr Bs office after asking a friend where they go... Dr B made room immediately when we were released from the NICU. They mostly run on time-ish, but never rush through any aspects of the appointments. These first time really love one pediatrics.

Caring and highly professional firm. We've been their patients ever since we moved to the area…read more Thank you for the good work!

Things have improved drastically since our last visit. We were taken back to the room on time, and…read moreas soon as all the initial vitals stuff was done, it was no more than five minutes before the doctor walked into the room. I'm so glad they seem to be figuring out operations and hitting appointment times better because we love Dr. Cooper we just didn't love the extreme wait times when we had an appointment!

We really love Pediatric Healthcare- Sterling. Our primary doctor is Dr. Cooper and she is a…read morerockstar pediatrician. We've also seen Dr. Kolb who is just as awesome! The care and love, attention to detail is really comforting here. When you're a first time parent, well - we all know how that goes. They take the time, make you feel comfortable, and also make your kid(s) feel comfortable. I recommend this practice to everyone who ever asks for a pediatrician recommendation. We haven't really met a doctor that we don't like at this specific location for PH. The staff are always friendly and the nurses are a true delight. They answer questions patiently with reference to billing and considering it isn't their fault or their role - they point and know the right things/people to point to.

We departed from Dr. Kerns at Arlington Loudoun Pediatric Opthalmology because, while she was great…read morewhen we first starting taking our sons there years ago, her bedside manner and patience has diminished. I didn't appreciate how her tone was with my children, how her tone was with me, and the correspondence she allows to leave her office is very rude. It's a shame because she was first recommended to us because she had a reputation for working well with children on the autism spectrum, and we were satisfied, so I'm not sure what has changed to change her demeanor. I'm giving her three stars instead of one because she does do good work, but being approachable is also part of being a good doctor.

The front office is atrocious. Dr. Kern seemed to provide good care, but the front office needs…read morecommunication lessons.

I used to take my daughter there to see Stephanie Jennings. I did like Jennings. She…read morewas....assertive. I didn't mind it because I can be too, but my duaghters mom did. You can imagine why. Anywho, I'm upset and annoyed that SFP stopped accepting insurance. My first reaction was to leave a one star review, but that would not be fair. I believe they have their reasons. Many insurance companies do not align with, or support the type of care SFP provides. I do. After reading the negative reviews, I noticed a consistent theme: people felt disrespected, inconvenienced, or emotionally frustrated. That reaction is understandable. No one likes wasted time, and appointments should be honored. Personally, I have not experienced delayed appointments. What has changed is that appointments are harder to get, and that is worth asking why. Some reviewers were upset about receiving results over the phone. I actually prefer that. Preferences differ, and that matters. Could bedside manner improve? Yes. I agree with that criticism, and I won't defend it. There is room for improvement. That said, let's consider the nature of this practice. Imagine a doctor telling patients that improvement requires an alternative protocol: supplements, timing, lifestyle changes, and long-term commitment. No magic pill. No instant results. Some patients respond with "that's too much," "that's too expensive," or "I can't do that." If a practitioner truly believes in their protocol and practices with integrity, it is reasonable to say: if you are unwilling to follow it, this may not be the right place for you. Health requires time, effort, and maintenance. Proactive care is very different from reactive care. That difference often separates one star reviews from five star reviews. So ask yourself: why do people choose this practice? Is the alternative better, or simply more familiar? Where do your values lie? Are you proactive about your health, willing to research and participate in your care, or do you expect doctors to have every answer while making you feel comfortable along the way? This is an alternative practice for people who are dissatisfied with mainstream medicine. It is not for everyone. No doctor, primary care provider, alternative practitioner, or specialist has all the answers. That is precisely why SFP blends approaches, though it clearly leans more alternative than conventional. Choose wisely. Do your research. Think critically. As for service: service is declining everywhere, not just here. Expectations are high, patience is low, and social media amplifies dissatisfaction. Criticism is valid when it is constructive, but perspective matters. This practice works for people who understand what they are signing up for. If you do, you may find real value here.

This place comes highly recommended... people absolutely love them. Then they stopped taking…read moreinsurance. Which I get , insurance puts up too much of a fight, they lose too much money. So now, you're paying out of pocket. But they are still trying to run like they take insurance. Ridiculous long wait times. Like insanely rude long wait times... online tele visits... Dr was over 30 minutes late and didn't even apologize. Every time I've been in that office, ppl are pissed, asking how much longer. You have the front desk girls loudly gossiping, then when someone gets upset about waiting they shift to talking in Spanish. They do actually take their time, you don't feel rushed, they listen... But I think they need a system and put the patient first, our time is valuable.... Our money is precious!