Lower ball joint, front brakes, frontend alignment. Completed on time and under the estimate.read more

Star tire has been servicing our tires for about 14 years now and we have always had incredible…read moreservice. We even have them take care of your farm implement tires! They even drove my daughter home one time when her car broke down. An awesome family run, personalized business! Rather use their business than those big box stores who undercut and screw over small town businesses! Advice to Van W.- ALWAYS keep your receipts for purchases and work done at ANY company.

I had to get 4 new tires for my truck and they were very helpful, fast service. They ordered the…read moretires and they were there the next day. Install was also on time.

Great Manager Terry really knows his stuff. No high pressure selling. Mechanic is current on all…read moreeducation

Great people. Had a bit of a roadside emergency. Ran over a huge rock on the side of the road (dark…read moremorning) and ruptured my gas tank. 140 miles from home and the parts to fix are 2-5 days out at best. My son-in-law found a used tank nearby. Columbia Auto agreed to install it, so my husband who had driven in expecting to pick me up, ran and got the tank. Believing it to be a 4-5 hour job, we went and took care of some business. Right at three hours later, they called to tell us we could come and get it. Exceeded all their promises and expectations. Could not have been more pleased, very understanding and accommodating, very quick, very friendly and professional, and we think, very fair with the price. A Columbia City Gem.

Went above and beyond for a simple fix with my car. Didn't try to up-sell or overcharge. I would…read moretrust this place in the future for not just mechanic work as things break but also general maintenance advice.

What a wonderful service department! My son drives a Toyota Highlander. He is a guitarist in a…read moreband and they have an out of town performance in 3 days! The brake pedal went to the floor and he needed brake service fast. He called City Ford because they were local and did great work on his Ford Escort previously. They took his car in that afternoon, and the next day got the calipers and rotors and had the car finished in time for him to get on the road. They did an exceptionally great job and we are very grateful for the fast service and professionalism. We highly recommend City Ford of Columbia City. Thank you!

On 23 Nov 2022, I took my Mustang (98,369 miles at the time) to City Ford to replace the rear axle…read morepinion seal. It had a slight leak, and I knew I had a lot of long drives ahead over the coming year, so I wanted to head off any potential problems. Little did I know that City Ford created a problem that would cause me a lot of grief later. Dollar cost for the service was $267.52 + tax. A few hundred miles later, I noticed a noise coming from the rear of the car. Over the course of hundreds more miles, the noise became louder, then turned into a vibration that got progressively worse. On a different but related note, I also heard of a colleague who had taken his car to City Ford for an oil change, and they did not refill the crankcase with oil. The vibration continued to get worse, so I took my Mustang (at 100,223 miles, mid-January 2023) to a different shop, and specifically asked them to check the oil level in the differential before doing any work. The mechanic took me into the shop and showed me that the oil level was about a quart low (using a bent wire to measure the fluid level). It is hard to know for sure whether the damage was caused by low fluid level or if the City Ford mechanic overtightened the pinion nut, or both, but no matter, the repair was not competent. The new shop rebuilt the differential after finding one of the bearings was severely worn. I kept the bearing. The roughness can clearly be felt when rotating the bearing in your hand. This work cost $928.54, plus $223.54 for a rental car to get me around while they repaired my car. My Mustang currently has over 137,000 miles on it; no vibration. The only reason I gave one star is that there is no option to give 0 stars. I do not plan to go to City Ford again for anything--ever.

When there for simple tire change. Double charged me without telling me first.said because I didn't…read morebuy my tires from them they could charge any amount they want.bunch of crooks & very unperfecional..lost my business for sure..& scratches all over my bike...there not responsible for..Dont ever go there for anything...you been warned...

From the owner: We only sell the BESTread more

We are from Alabama and had our check engine light come on in our 2020 Jeep Cherokee, while driving…read morethru Columbia City, IN. We stopped at Auto Zone and they said it needed an ouk change and recommended Take Five. We had never heard of them, but made a bee line right to them! We were shocked when they said stay in your jeep, handed us 4 super cold waters in this super hot days and candy for all four of us! My grandsons went about crazy!! They changed the oil, offered us windshield wipers and even cleaned my windshield. Now we got some amazing hospitality and manners in Alabama, but we don't have Harrison or Logan in a take 5 Pul Station there. Harrison introduced him self as the manager and Logan as his 2nd! Both were outstanding. We were in and out in 5 min and back on the road. I really hope a Take 5 Oil place opens near us! Thank you Harrison and Logan, , Amazing Job!! Told ya we would make ya'll famous!!

My wife got an oil change, next day the skid cover of my suv came off next day. Please avoid as…read morethis not the first time this has happened at this location.