I was visiting my son and his family in Ft. Wayne. (I live in Columbus, Ohio). One of my tires was…read morelosing air. One of the technicians looked at my tire and found a nail embedded in the tread. I was told that they were really busy, all of the appointment times were taken for the day, but they would "squeeze" me in. They told me that the car would be ready in around 2 1/2 hours. Two hours later, I got a friendly call that my car was ready. When I picked it up, they showed me the nail. I reached for my wallet to pay, and the technician said "This one is on us!". Wow! When I need new tires, I will plan a visit to Ft. Wayne to visit my son, and buy my new tires at Discount Tire - 1115 Avenue of Auto's, Ft. Wayne, In

My experience at this Discount Tire location was phenomenal. The staff were very friendly and…read morewalked me through the process. The quality and price point was great. I highly recommend doing business at this location.

10/10 Insanely great services ! Kyle & another gentlemen took great care of my truck so well I will…read morebe back with another vehicle soon.

I believe his name was Lucas but he worked with me on pricing and was very reasonable with what I…read morecould pay for new tires...highly recommend this location!! Thank you guys !

Super fast service! Very friendly on the phone! Was able to help me out efficiently and was very…read moreaffordable! My car broke down and I was not prepared for this, glad to of find such a great company! Will be using again!

As always Camel Tow and Recovery to the rescue. I needed a tow to a local shop. They are always…read morepolite, on time and easy to work with. The price is just a huge bonus! Thank you Taylor!

Belle has a nice large facility that is clean, modern and comfortable. This facility is hard to…read moreget to as you have to navigate the back alleys. Once you emerge on the building you have to by pass all the open bays to get to the shore front. Once this day there were four desk people working. All were professional in fees and conduct. The were eager to help. I listened to many stories on why a car had problems and what solutions they offered. All were done with respect and non pressure. There were about 10 tech jams working today. Plenty help help to process scheduled appointments and walk ins. Today in choose to make an appointment on line. It was easy to do. They seemed prepared to start my work by time the appointment time arrived. My day was costly than I planned. I feel like they were being honest about my issues. The cost seemed a lot but probably fair. The work took over 3.5 hours. On the down side...I noticed the all important sign going into the shop that required people to wear safety glasses. 9 of 12 people didn't wear safety glasses including 4 management/desk types.

Returned my keys and didn't mention damage to the rear bumper. I went back in and asked for the…read moremanager to look at it. He took a picture and said they were going to pull camera footage and call me. After waiting a few days I called them and they gave me the same story. They had better things to do I guess. So I figured I'd call corporate and wouldn't ya know same story. Gave me the run around and it's been over a month.

Sway bar on my fiance's chevy malibu. Very good people st…read morestore #128..However a little disappointed they dont use paper floor mats ss there were footprints all over the floor mat.

I got 4 new tires and they squeezed me in with only 24 hours notice. Guys are always professional…read moreand very personable. Techs do a great job and I will always buy my tires at Bell! Thanks again gang!!

Phil is a nice guy and was able to get my tire fixed and me back on the road in a very reasonable…read moretime and a reasonable price. I originally took it to Tire Barn on W Jefferson yesterday and they put air in my tire and sent me away. I needed a key to unlock the lugnut. They only looked in the glove and didn't find the tool so they said they couldn't help me. Today not only did Tire Broker fix the tire they found the tool by taking the time to look in the trunk they bought one for me so I never have to worry again Tire Brokers took great care of me today and I would definitely recommend them!

My car just wasn't riding right. Tires looked ok but what do I know. So I pulled in and they were…read moreable to take a look at the car pretty quickly. They said tires were good but needed an alignment. They got the job done quickly and I felt very reasonably priced. My car is back as a smooth ride. Thanks guys I'll be back next time I need car repair.

Been going to this location for a decade, and this will be the last time I provide any opportunity…read morefor business. I scheduled a pickup (which they do for the business I'm employed under) for Monday at 9am- I checked with my concierge at 3pm that day and the porter had failed to pickup my car (day one missed). I called over to them and they'd informed me they had me down for a drop off (which I've literally never done in 10 years), whatever- I told them my car would be in the parking lot for pickup Tuesday at 9am. I get a notification on Tuesday at 12:41pm that the car had been picked up. I receive no verbal update until about 3pm when I'm told the car will be repaired and returned to me by end of business day. I got a second call about 30 minutes later informing me that was incorrect, and NOTHING had been performed on the car- they'd instead be returning it to the lot with NO SERVICE provided, but they need my car for a third day. Fine. My car is waiting in the lot at 7:30 Wednesday am and I CALL THEM specifically to inform the car is there, and I'm anticipating a pickup from them at 9am (to avoid a similar debacle to the previous day)- My concierge team calls me at 10:40 to let me know they just picked the car up. I was contacted today at 2pm for payment, no apologies until I addressed my concerns head on- to which I was met with a "I didn't want to tell you this, but we're super short staffed- I don't want to feed you excuses" blah blah blah. Chapin and Team- Customers DON'T CARE how busy you are. They care about how YOU MAKE THEM FEEL. And when you make me feel like I'm not a priority- I'm going to seek that feeling out elsewhere. All of this wait for A PAIR OF HEADLIGHTS and A SINGLE TIRE for a MOPAR/Domestic vehicle with a VERY common tire size no less.

Hello, to whom this may concern/ grab the attention of I have been taking my cars to McMahons for…read moreover 4 years now and the last two visits in 2024 that I've experienced were very unpleasant. My first unpleasant visit was in regards to me getting my brakes done. I dropped my car off before McMahon's opened (6:00am) to ensure they can get my vehicle in and completed when I got off work the same day at 4pm. I had to continuously keep calling and checking on my car to find out as I'm getting off work that my calipers were supposedly "glued" on and that they broke it trying to get one of the calipers off. This lead to them having to order me a new set of calipers which aren't cheap if I may note & I was told I had to pay for them even though the worker broke them/ caused the damage. I was very unpleased due to no communication was given throughout the work being done on my car. To add to that When they called to tell me that my calipers were broken due to them being "glued" on supposedly they then proceeded to tell me they would have to order me a new set of calipers which was said to be ordered and put on the first delivery truck for them to work on them and get my car back to me first thing tomorrow. I asked them to call me when they began working on my vehicle and again I got no call or update. I reached out to them on my lunch break (11:30) to then be told that they ordered the wrong calipers for my car which lead me to again being without my car for even longer and going into the weekend. Monday came around and still no update from McMahon's in regards to my car which lead me to have to call again on my lunch break due to the lack of communication on their end to pick up the phone and call me after they have had my car for 7 days now. Tuesday came around same thing no communication on their end I called on my lunch break to be told I still wouldn't be able to get my car back. Wednesday which is now the 9th day of them having my vehicle I finally got my car back. My second unpleasant experience came about with me needing my oil changed. I brought my car in first thing when I knew it would be slow (8am) they got my car in and got it done around 9am when getting my paperwork of the breakdown of what they did and what they found and etc they mentioned my wipers were not working which I thought was odd because I had just used them along with being told my brakes were bad when as stated above I just got them done by McMahon's not even a month ago.. I go out to my car to turn my wipers on to see what the issue was to find out that my wipers were perfectly fine along with going back inside to get a manger for her to see for herself that my wipers clearly worked. I called due to I was just still not understanding / in disbelief that someone doesn't know how to know if wiper blades work or how to work them when they're supposed to be the experts. when I called I was talking to a male associate who was said to be a service advisor and he continued to tell me how "every vehicle is different & that the associate might of pushed the wrong button" to then be told that they were entry leveled employees that aren't familiar with every make and model and not to be concerned with the information Put on my form. This is no excuse for having "entry level workers" handling my vehicle if they have no clue how to work windshield wipers or even have the ability to go get someone to validate if something was truly not working if they don't understand or know how to operate something. This just shows that they have a inexperienced team and no one there to take true accountability or that knows how to genuinely fix a issue due to I was told I would get a call back and never received it.