Needed a dryer vent cleaning so we went on next door and someone recommended Dusty Brothers. We…read morewere not here when they appeared early for our appointment. Our niece who was visiting let them in and after less than ten minutes they claimed the vent was cleaned but should be replaced. They spoke to us by phone when our niece called for them and we declined the obvious "up sell" attempt! My wife declined the problematic new vent that would have cost additional money. We told them we would return in 10 minutes to pay for the service. According to or niece the serviceman became extremely upset and rude as soon as we declined the additional work. We arrived a few minutes later and paid for the "cleaning"...$179.00. My wife called the company who confirmed that the employee had been a problem in the past and would be disciplined or terminated. Won't be calling them again any time soon...$180.00 for a 5-minute cleaning and a hassle!

Talk about great customer service!!!! I called and left a message to schedule an in-hone…read moreappointment regarding a light on a fireplace unit they installed over a year ago. Within minutes I got a text walking me through how to easily fix it. Fixed! They could have charged me for a home visit and repair, but didn't. Highly recommend

Requested a routine-maintenance service check for an enclosed stove and chimney sweep. With minimal…read morecomplication, all air flows nicely, heating entire area of house. Thanks to Brad and Nels for their efforts in ensuring fire safety.

This review is long overdue. Back in January I needed to change out the old gas log in my…read morefireplace. Honestly it was ugly and as I learned from Brad and Trent, it was also toxic. Good thing I never tried to use it! One of the main reasons I recommend All Points Chimney Service is for their knowledge and integrity. When I bought my house, the inspector didn't say anything about the gas log being so old that it would probably give me carbon monoxide poisoning. So, I really appreciate that Brad pointed that out. I also didn't know when the last time the fireplace was used or if it needed to be cleaned. Brad let me know that the chimney was pretty clean and "cleaning" it and charging me for it, wouldn't be ethical. Just another reason I really appreciate them. I knew I wanted to replace the old gas log with fire glass. However, I think my design aesthetic is a bit extra. Not only did I want fire glass, but I wanted a lot of it. I had seen in other family members houses so much fire glass that it covered the box and made it look like it was spilling out of the fireplace. I ended up ordering the extra fire glass through Amazon and Brad and Trent were willing to put in the extra glass for me. I was really happy with how it turned out.

I went there today to order a new insert. The gentleman that waited on me was very friendly, walked…read morethrough the pros and cons. Suggested a cheaper unit. Didn't try to up sale me or pressure me. Ordered a new set up. I'll update this review when they install but a great place, all people there were very professional and personable.

The serviceman that came out to clean up my gas fireplace was Excellent! He was not judgemental…read morewhen I told him that the fireplace had never been cleaned! As I watched him work, my questions were answered very well. I recommend your company to anyone who has a fireplace issue!!

Trent installed a new gas log unit for us. Customer service was top notch. Very respectful of our…read moreproperty, great communication, and on time. I would HIGHLY recommend Trent at Clean Air Chimney Care!!! The unit is beautiful and we are very pleased.

We had this company out for a chimney inspection. Great experience, professional, clean and detail…read moreoriented. We would definitely recommend him and will use him again.

This company came out months ago and quote $9000 for what we got done for $4000. The service guy…read morewas agitated and bossy. When I told him what I thought I wanted he said In a snarky voice, "Are you doing this or am I doing this! He made it clear he never worked weekends if we wanted to come in a discuss his proposal. My husband who was financing this project works Saturdays but was able to take a Saturday off to visit their showroom. I was so blessed that he behaved so poorly. Saved $5000

I was in town for work and about to head home when I saw this business in downtown Ashley. I have…read morebeen considering investing in a fireplace and have been having trouble getting quality information. As I walked in this evening less than an hour before closing, a gentleman named Chad was putting his coat on as if about to leave for the evening. My first question to him was whether they installed about 100 miles south. When he said no, I assumed that was the end of our conversation. However, Chad continued to show me around the showroom and talk through the benefits and estimated costs of each option. Alexa was sitting at the front desk and provided two certified installers in my area. Great service for knowing I would not be a paying client! Thank you both!

Couldn't be happier. Curtis is very detailed in his work. Inspection, cleaning and minor firebox…read morerepair. Also gave us alot of information about our fireplace and how it works. We feel very comfortable knowing everything checked out. Thanks again, Jim and Paula Wiegerink

Great service and fast response. The Chimney Tech that came out was great !! Very affordable…read moreservice. Will call again if we need any chimney work. Thanks Curt and Cindy. Sorry can't remember techs name, but would ask and have him come anytime !! Great job !

I needed a few ceiling fans installed and I went with Intellitech and very happy I had them…read morecomplete the installation. From first communication to the competition of the job was flawless. Damon is the owner of Intellitech and he did an amazing job. I am very pleased with their work, professionalism and pricing! Intellitech will be my new go-to for the future!

I filled out the form on their own website about some work I needed done. No one contacted me…read more Glitches happen, but at this point the lowest rating I can give is what they earned.