Needed a dryer vent cleaning so we went on next door and someone recommended Dusty Brothers. We…read morewere not here when they appeared early for our appointment. Our niece who was visiting let them in and after less than ten minutes they claimed the vent was cleaned but should be replaced. They spoke to us by phone when our niece called for them and we declined the obvious "up sell" attempt! My wife declined the problematic new vent that would have cost additional money. We told them we would return in 10 minutes to pay for the service. According to or niece the serviceman became extremely upset and rude as soon as we declined the additional work. We arrived a few minutes later and paid for the "cleaning"...$179.00. My wife called the company who confirmed that the employee had been a problem in the past and would be disciplined or terminated. Won't be calling them again any time soon...$180.00 for a 5-minute cleaning and a hassle!

Talk about great customer service!!!! I called and left a message to schedule an in-hone…read moreappointment regarding a light on a fireplace unit they installed over a year ago. Within minutes I got a text walking me through how to easily fix it. Fixed! They could have charged me for a home visit and repair, but didn't. Highly recommend

Excellent service from a truly family run business. They delivered what they said they would,…read morehelped solve problems that arose in the natural course, and were a pleasure to work with.

We have nothing but fantastic things to say about Family Chimney Sweeps, which is really a family…read morebusiness. When I originally called to schedule an appointment, they spent a great deal of extra time on the phone walking me through some steps of doing an initial check of my chimney and what to look out for to minimize risk of fire/CO exposure. They did not have to do this, but went way out of their way to spend this extra time with me and lend a hand. Scheduling was easy and efficient, and they use Square app to confirm, track, and enable notifications for the appointment. During the inspection/cleaning, they were very friendly, transparent, communicative, and efficient. They prepped the work area which was then spotless upon completion as if they were never even there. Extremely professional, knowledgeable, and personable. I had great conversations with the two sons during the appointment, and they took extra time to answer my questions and to walk through safety and operational concerns I had. Overall, this was an excellent experience and I'll be recommending Family Chimney Sweeps to everyone going forward. Great job!

Requested a routine-maintenance service check for an enclosed stove and chimney sweep. With minimal…read morecomplication, all air flows nicely, heating entire area of house. Thanks to Brad and Nels for their efforts in ensuring fire safety.

This review is long overdue. Back in January I needed to change out the old gas log in my…read morefireplace. Honestly it was ugly and as I learned from Brad and Trent, it was also toxic. Good thing I never tried to use it! One of the main reasons I recommend All Points Chimney Service is for their knowledge and integrity. When I bought my house, the inspector didn't say anything about the gas log being so old that it would probably give me carbon monoxide poisoning. So, I really appreciate that Brad pointed that out. I also didn't know when the last time the fireplace was used or if it needed to be cleaned. Brad let me know that the chimney was pretty clean and "cleaning" it and charging me for it, wouldn't be ethical. Just another reason I really appreciate them. I knew I wanted to replace the old gas log with fire glass. However, I think my design aesthetic is a bit extra. Not only did I want fire glass, but I wanted a lot of it. I had seen in other family members houses so much fire glass that it covered the box and made it look like it was spilling out of the fireplace. I ended up ordering the extra fire glass through Amazon and Brad and Trent were willing to put in the extra glass for me. I was really happy with how it turned out.

Couldn't be happier. Curtis is very detailed in his work. Inspection, cleaning and minor firebox…read morerepair. Also gave us alot of information about our fireplace and how it works. We feel very comfortable knowing everything checked out. Thanks again, Jim and Paula Wiegerink

Great service and fast response. The Chimney Tech that came out was great !! Very affordable…read moreservice. Will call again if we need any chimney work. Thanks Curt and Cindy. Sorry can't remember techs name, but would ask and have him come anytime !! Great job !

Was very happy with this service. We had our dryer vent cleaned and clothes dry much faster than…read morebefore. It also runs quieter. Todd was very professional and explained everything.

Todd did exquisite work on our chimney. I'm pretty sure the house will fall down around it, but…read morethat chimney will last a hundred years! Made the whole house look better. Todd also came back after finishing the job to make sure it was perfect. He told us what we could expect with our heating bills and explained his entire process. Very highly recommended.

Horrible service was told my house had no water said they would provide their own. Used a toilet in…read moremy gutted house without water damaged my roof left a huge mess in my driveway my contractor had to clean up. Were cat calling my neighbors wife then disrespected me when I hugged a girlfriend. People run far away from this company. My chimney is not level my roof if messed up mortar all over it. Not worth it

Great job cleaning the chimney. The person who came was a delight. I will definitely use Fidelis…read moreagain. They also do power washing , planning to them back to do my walkway and driveway.

I recently bought a home with a fireplace & needed it inspected/cleaned before I could feel…read morecomfortable using it. Stoker's was available just a week after I called, when other companies I had called weren't able to come for 6 weeks. David & Austin were very polite, friendly, neat and thorough in their entire process. They took the time to explain all the areas they inspected and how to best use the fireplace. While they were on the roof, they took some photos of the chimney & other vents, and showed me areas that needed attention. Gave me some good advice and suggestions for follow up with other contractors. I really appreciated learning about these things that were completely new to me as a homeowner. Very fairly priced, great service - I highly recommend them and will definitely use them again!

Would recommend these guys 150%!! Very professional and go above and beyond expectations even to…read morethe clean-up afterwards. Great at explanations and reliability.

Mike was superb! Arrived at the time he stated he would. Checked all aspects of our chimney and…read moredid a wonderful job cleaning it! Completed in a timely manner without rushing! I will definitely be calling him again when it's time for another cleaning! I recommend Superior Chimney Sweeps.

From the owner: Superior Chimney Sweeps & Repair offers waterproofing, tuck pointing, chimney, and wood stove…read moreservices to the Peru, IN, area.

Easy to get hold of, quick to schedule and decent pricing. Did thorough check and cleaning chimney,…read moreand no attempts to upsell you for something you don't need.

My husband and I thought we had a major issue with our 95-year-old wood burning fireplace. We…read morecalled Chim-Chimney just before the holidays and Mike came out to take a look. We anticipated a costly visit and dreaded the news. He looked up the chimney and saw that the flue was stuck, he wiggled the flue handle and showed us how to properly use the handle then said, "no charge". Say what? Mike also said our chimney walls were in good shape and clean! He was in and out within minutes. We are enjoying our fireplace once again and are very pleased Chim-Chimney. We will definitely use them again!

I went there today to order a new insert. The gentleman that waited on me was very friendly, walked…read morethrough the pros and cons. Suggested a cheaper unit. Didn't try to up sale me or pressure me. Ordered a new set up. I'll update this review when they install but a great place, all people there were very professional and personable.

The serviceman that came out to clean up my gas fireplace was Excellent! He was not judgemental…read morewhen I told him that the fireplace had never been cleaned! As I watched him work, my questions were answered very well. I recommend your company to anyone who has a fireplace issue!!