Overall I like Spruce Tree music, but one must be aware that this store has its limitations…read more Visit this store if: - you already have experience with an instrument and are looking to purchase a high quality instrument - you are a beginner willing to invest in a high quality instrument - you are looking to refurbish an instrument and want a very honest answer whether it's worth the investment in terms of resale value Do not visit this store if: - you are not ready to invest a significant amount of money into an instrument - you are looking to get by on what you already own - you are looking to refurbish an instrument with sentimental value that may not be of high quality I've had good experiences coming in for guitar accessories. The gentleman who runs the shop is exceptionally knowledgable and has always made excellent recommendations. The woman behind the counter can be very pompous at times, but the good outweighed the bad in this case. On the other hand, I wanted a little bit of work done on an old violin I picked up cheap, just enough to get by while I learn the very basics and how to care for a violin. I'm not quite ready to invest in a good instrument for fear of harming it out of sheer ignorance. This store is not the place to go for "good enough". I understand the luthier wants to take pride in his work and to him that means all or nothing.

I'm conflicted about this. I've used Spruce Tree in the past for guitar work, and they did an…read moreexcellent job... but that was maybe 8 or 10 years ago. NOW... Spruce Tree has become elitist as hell. Unless you're bringing in a $1000 or higher guitar, be prepared to have it INSULTED by Wil, the luthier, and for YOU to be treated like a mentally deficient child. Unless your guitar has C. F. Martin or Gibson on the headstock, go elsewhere. Lowly Yamahas are beneath the dignity of Wil to even touch. I knew full well what I wanted done, and all of it's implications. Wil flatly REFUSED to even consider doing the requested work, advising me that "this guitar is junk, and you shouldn't invest one dollar in it", and "I'm too stacked up with work to waste MY time and YOUR money on this!". If you want to have your instruments worked on, completed much more quickly, and be treated with some personal respect besides, I recommend a trip out to Dave's Guitar Shop in Fitchburg. I'm sorry to say that Spruce Tree has gone way downhill since my previous encounter... and the latest encounter will be my LAST. Wil does damned fine work, but I don't have to put up with this kind of trash talk to avail myself of his unquestionable talents. With great regret, I hereby state that I'll never set foot in Spruce Tree again. Wil may be a salty old curmudgeon, but so am I. Adios, Buddy... it was nice the first time, then it went bad.

I purchased a Alvarez Ap66shb off there website after waiting three days i called them to ask if…read morethey shipped my guitar and they did not. Another week goes by and I finally get it and the neck is so warped its unplayable. Johnathan had told me he went over the guitar before he shipped it. I would of liked to ad a picture of how bad this neck was. No offer to replace the guitar or apology for waisting my time. I can not leave a good review for this kind of business and I would not recommend this place.

We had a great first experience. Christopher in the guitar section was unbelievably helpful on the…read morephone, and prompted me to come into the store that same afternoon. He re-strung our daughter's beginner guitar to allow for left handed play. On top of providing a great service he was exceptionally kind to my family and patient with me and my lack of knowledge. Thank you Christopher !

Farley's has helped us move our piano and tune it also. We are very happy with their service.read more

I can't say enough nice things about this company. I…read moreinherited my grandmother's piano but couldn't move it right away. Tad at Farley's stored this 100 year old piano beautifully. When it came time for me to have the piano delivered to my new house, Tad and another helper moved it so carefully and with such care. I was moved to tears at how they handled this precious heirloom. They are a class act for sure.

I went in for some random bits and things for my senior project and got great customer service from…read moreKendra. She walked me through different types of drumsticks so I could pick the best one for what I was doing (it was a project on foley art) and was very conscious of my budget as a poor college student.

Ordered an item for delivery, it never showed up. A month later contacted them to ask if it…read moreshipped, got no response. Gave a poor review, they quickly reached out and completed the order.

I have been coming to Voigt Music Center since I started college and have loved every visit. Tony…read morehas always gone above and beyond to make sure I got what I needed, including delivering things to whitewater! I really appreciate not having to make the drive and knowing Voigt has my back in case I forget anything.

We've been renting our kid's instruments for school band from here for a number of years. The…read morestaff is knowledgeable and the price is right. .

I called and ordered three speaker horns from them two days ago. Everyone I spoke to was friendly…read moreand the sales rep even gave me a better price than I'd seen elsewhere. I received all three today (two days later), even though I had called in the afternoon. I see quite a few negative reviews for this company, but I had the exact opposite experience.

I have been buying from this company for many years. We had a rocky start with a so-so salesperson…read morebut then worked with a star, Clay. We sent him POs and he processed right away. He was often on top of things and when we needed shipping information or needed something quicker, he would always provide a solution. They have a good amount of stock and good pricing for business customers through their business division.

That was one of my favorite commercial transactions! I am a…read morenovice guitar person... and they made me feel very comfortable. Thank you

Great place to go with a wide selection of instruments that is local. They have electric and…read moreacoustic guitars and basses, drums, banjo, ukulele, mandolin, keyboards, cymbals and accessories. They do instrument repairs as well. Matthew was the salesman who helped me. He was very helpful and kind. He did not make me feel uncomfortable like some music store salesman do-treating you as if you don't belong there. I bought an electric guitar, amp, and all the fixings. He let me try the guitar out and helped me look at all of my options and answered all of my questions. Very pleased with my experience.

Nice little store on Monona Drive, it's a legacy at this point as nearly every local music shop has…read moreclosed it's doors with the rise of Guitar Center and it's ilk. Yet Rand Moore is still going strong, wheeling and dealing all kinds of new and used gear and instructing newbies and vets alike on a level that's unparalleled in the Madison area. Let's talk about Rand for a moment. This is a guy who has been on the Professional Percussion scene longer than many of us have been alive. He has dynamite contacts with all the reps we know and love and has also forged relationships with many boutique companies to gain access to their brilliant offerings as well. Top notch drummer, store owner and instructor. One of the only guys you should be going to when you want to purchase percussion gear. Go there. Like right now.

I really like shopping at Drums n' Moore. The people there are always very nice, and helpful. Lots…read moreof experience and valuable knowledge between Drums n' Moore and the school of music. When I can find a reason to support Drums n' Moore as a locally owned business, I like to do so. So, basically whenever i need anything musical-percussion-wise, heads, you name it... I stop in and see whats new.