Run! This place is a scam. They won't provide you copies of any documents and will oversell you…read moreexpensive insurance policies that aren't aligned with your personal financial goals. Then, they will harass you, your family, your coworkers, and friends to buy their insurance too. Don't be fooled- this is essentially a pyramid scheme.

Bill Robinson is our go-to guy at Northwestern. He's helped us with our personal and business…read moreneeds. Their team really cares about you. Adam Fort is another great employee there. We trust them to take care of pretty important parts of our lives, so I think that in itself says a lot.

Gallagher Affinity is servicing insurance programs for USAA…read more I waited 2 hours and 17 minutes only to told by a phone rep that they were running behind schedule on putting USAA customer data into their data base and that they would call me back when my data was available. Two weeks later and still no call. I tried to contact them again, left them my number as requested for a call back. Still no call back. I received a customer survey email from them. The survey contains a "circular error" that makes it impossible to submit the survey. Stay away from these people. They are incompetent.

From the owner: Gallagher is a global leader in insurance, risk management and consulting services. For over 90…read moreyears, we've been providing solutions by putting the needs of our clients first through The Gallagher Way.