I can't say enough good things about this company. They're honest, reliable, and always show up…read morewhen you need them most. Whether it's a flat tire, a breakdown, or just a bad day, they handle every situation with professionalism and care. The driver was courteous, showed up quickly, and treated my vehicle with respect. You can tell they genuinely care about helping people not just making a quick buck. If you ever find yourself in a bind, this is the team you want to call. Highly recommended!

Brian was so great to work with! I had him tow a vintage car I bought in another state via FB…read moreMarketplace -- He was responsive, professional and during the towing process stayed in communication throughout pick-up and drop-off, which put me at ease. He also went above and beyond at drop-off to make sure we safely had it stored away too and had everything we needed from the transfer, even made recommendations for things to consider and need to do now. Would and will absolutely hire again if I need either a tow or large Facebook Marketplace pick up!!

The lady working behind the counter name, Michelle might be the most difficult and obnoxious person…read moreand customer service that I've ever met. After me and my seventy year-old mother came down to pick up a vehicle that was stolen and recovered. She started to yell at My mother. At that point, I got upset with her and told her very calmly not to yell at my mother. She threw me out of her office! They should do a better job of hiring employees that interact with customers.

Responded to my AAA service call . First truck couldn't help so they sent a second one to start…read morecar. Two great repair people. Great attitude and friendly. They are a great partner of AAA.

I'd like to shout out Dave at the company. A couple months back I experienced a stressful few days…read moredealing with car trouble. I called Jets Towing at 9:26am on a Friday to request a tow due to a non-start and soon enough, received a follow-up at 10:00am on the dot as the driver arrived to my location across town. Note that Dave was quick, pleasant and most importantly, efficient. I was pleased with the service as well as company pricing since I paid out-of-pocket. This isn't my first experience with Jets, being a former GEICO customer, but I wanted to mention the exceptional service that I recently received. Thank you, Dave and JETS for turning around my day. While dealing with car problems are never any fun, this was definitely one thing less to worry about at that point, and Jets was literally on time.

Geico assigned the job to Jets Towing. I called Jets Towing to let them know it was just a flat…read moretire and I had a full-size spare in the trunk, so they didn't need to send a towing truck if they had a smaller vehicle. Driver came in a towing truck that was "not equipped to change a tire", I was told.

I am writing to formally report a deeply disturbing and dangerous incident involving the individual…read morepictured below, who appears to be operating a tow truck on behalf of your company. Without any provocation, this individual verbally assaulted me and then attempted to ram my vehicle. The situation escalated further when he deliberately positioned his tow truck in front of my car, using it to intimidate and threaten me. He proceeded to move the tow platform toward my vehicle in a manner that strongly suggested an intent to strike it. The entire encounter was alarming and left me shaken. At no point was his behavior justified or appropriate. I remain uncertain as to his exact intentions, whether he intended to damage my vehicle, force entry, or otherwise harm me, but his actions were aggressive, erratic, and posed a clear safety risk. This incident occurred in the CVS parking lot located at 375 Queen Anne Road in Teaneck. Conduct of this nature is completely unacceptable, particularly from someone entrusted with operating a large commercial vehicle on public streets. I urge you to take this matter seriously and investigate it promptly. No one should have to experience this level of intimidation or danger.

Richie's towing is most responsive among 5 towing services I have requested…read more He was very reliable and provided best service. Strongly recommend.

*I left the same review on google review*…read more I contacted them on a Sunday afternoon for a tow from Nyack, NY to Roselle Park, NJ (a 40 miles tow). The person on the phone was very down to earth and gave me a very reasonable price. I was really in a pickle at the time. I'm from New Jersey and literally had to leave my car up there in a parking lot. I called several places and they were one of the few open on a Sunday (they were also the most affordable!) Super nice people, the tow driver gave me a call to confirm the drop off location and called me when he was near. So glad I called them, seriously give them a call, they'll hook you up.

loved the service. fast answering the phone with a great tone of voice. fast getting to the scene…read moreto pick up the vehicle. friendly representative and driver. would recommend them to anyone any day.

Great place they went out their way to return a set of keys I left in a…read moredonated car they towed away for me.

I've been going here over 10 years. I've spent do much time here that I consider the owner family…read more Sure you can get gas anywhere, but I wouldn't bring my car for service anywhere else. If it breaks down and I'm close enough to call for a tow, I know they aren't going to charge me additional useless add-ons. It's important to have a mechanic that you trust that can handle to job and isn't going to do unnecessary work. I appreciate Mike being honest about what needs to be replaced, what can be fixed and what is going to need to be maintained better I wouldn't bring my car anywhere else, so if your looking for an honest mechanic and a friendly business, look no further, they are few and far between.

These guys were great! They answered my call even when all tow trucks were super busy following a…read morebig storm. They were easy to communicate with and showed up at the time they said they would. I had a unique tow situation and they were able to solve it!

it desen't even deserve one star. The guy was extremely rude and greedy. stay away from him!!…read more my battery died and need to be towed to dealership. i waited for 30min. he brought a jump stater, jumped started my car for 2 seconds and charged me $50! What a rip-off ! I asked him to tow my car, he insisted that I could drive it myself, and didn't tow my car.I barely made it to dealership. he didn't care if my car could be disabled on my way.

I unfortunately could not link up with Damon due to a scheduling conflict but he was considerate…read moreenough to suggest someone that could do it and they did it well. Damon also quoted the lowest of the five or six quotes I got. Thanks for your time, Damon.

My parked motorcycle got hit, and the tow company I first booked canceled on me at the last minute…read more I called MAD Transpo NYC, and Damon showed up quickly. He was professional the whole time, arrived on schedule, was easy to talk to, and clearly knew his job. His truck was clean and the equipment looked well-kept, which was important to me since my bike was already damaged and I wanted it handled with care. He loaded it up gently and delivered it without any new scratches. This was honestly one of the best service experiences I've had in a long time. Damon was friendly and polite, and it didn't just feel like a business deal. It felt like he really cared about doing a good job. I've already saved his number in my phone for the future, though I hope I won't need it. If you need a reliable motorcycle tow in NYC, I recommend Damon.