Ben and his team were outstanding to work with. We needed to move quickly, including getting…read morebusiness insurance in place on a tight timeline, and they handled everything with urgency, professionalism, and care. What stood out most was how thoughtfully they reviewed our current policies and walked us through our options so we could make informed decisions across our homeowners, auto, and business coverage. The entire experience felt thorough, well managed, and genuinely client-focused. I would absolutely recommend Ben and his office to anyone looking for responsive, knowledgeable, and high-quality service. In the end, we ended up transitioning all of our policies to his team! Looking for a winner? Sign with Ben Nauman and his team!

Absolutely Love these agents! Always immediate positive response and outcome. And I absolutely love…read morethe mini calendars at Christmas!!

When I leased my car, my sales representative recommended heading to State Farm across the street…read more I remember driving down and around to get there, and having my insurance set up for my new car before getting to drive it. The process was painless. I recall sitting there before working with a knowledgeable woman to get my insurance plan drafted. I wasn't there long. She gave me a huge road atlas, which was my driving bible that guided me along my numerous road trips. I wore my atlas down so much that it looked beat up. I noticed recently that I still have a neon keychain from Bruce Fujan State Farm with a coiled end that acts as a wrist strap. It doesn't glow in the dark, but it's so bright that it should! I paid for insurance monthly. It came out of my chequing account each month and was perfect for my needs as a new resident of Rochester. I had my car for three years. Terminating my insurance plan was straightforward when my lease was nearly over. I called and had it all set up. It was nice to stop by last week and still see my former insurance company still there. I remember getting nice Christmas cards from this place each year, which was a nice gesture. Luckily, I never had to file an insurance claim during my entire lease. If you do need an insurance agent in Rochester, I'd recommend coming here. I had an excellent experience. (2)

We've been with Bruce Fujan since 1999 and have been extremely satisfied with their services…read more Today's insurance review was especially helpful since we sold our house and moved to a townhome. Lori Campbell explained our coverage and even suggested ways in which we might save! Everyone in the office is very professional, caring, responsive and helpful. They help with everything - from providing insurance while we rent cars on vacations to a claim that we recently made due to a water leak in our new home. The claims were paid quickly and made an unfortunate situation much better! Thanks for all you do!

As a professional artist I've been using their services for over 20 years and their accountants…read moreare top notch. Reliable and reasonably priced plus great and friendly people who remember your name

They just moved into their new building as of 2018. Other than that, not much that stands out…read more Its a nice building full a CPS's and that pretty much sums it up. Bring your taxes in, come back, write a check & repeat. - Sorry for the avg review it's hard to get exciting about paying taxes!

David was great! Very kind and understanding. Moving to a new area was WAAAAY easier thanks to him…read more Also, did not ever get the sense that was being "sold" things with my insurance coverage. He was very genuine and down-to-earth. Clearly cared more about me and the coverage that worked for me rather than piling things on to bring revenue for the branch. Absolutely recommended to anyone in the area!

We have been satisfied customers of Agent Sue Madden for over 30 years…read more When we have had to make a claim, the response has been prompt, informed and fair. We have both home and car insurance. Needing to make an insurance claim means an event of some level of trauma has occurred. It has been reassuring to know that our personal events will be handled in a professional and sensitive manner. Virge & Jackie T.

I needed to purchase a little policy for my daughter's personal belongings while in school and so…read morewe decided to go with Sue as I am a big fan of supporting woman busness owner's and I felt like she was honest, open, and would explain things and basically treat my college student just like her own. We got the coverage we needed at a good price but the service and comfort of knowing you are in good hands is what I am most happy with. Her office is warm and welcoming--lots of free parking behind the building--i was offered cookies and coffee and even a cute little houseplant as they recently had a promotion of some kind and they had some leftovers. I had a quick conversation with one of her staff Teresa and she was such a joy to visit with. She had children in college also and I felt she knew exactly what we needed without over-selling..Just a great group of ladies working here---I could have stayed and had coffee and chatted with them all day long.....

We had a great experience working with Chris Robson. Chris took the time to explain the details and…read moreoptions. Chris was very well organized and professional.

Thanks, To Scott Shaske. You made our Mortgage easy to understand and explained everything…read moretherein. Appreciate all your help through the whole process. It was a great experience, thanks for your help. Mortgages Unlimited are the best!

Scott got me a great rate. My loan process was fast and easy. He was always available to answer any…read morequestions we had at any time day or night. Highly recommended, two thumbs up!

Paul did a fabulous job for us. He saved us so much money on our auto and home insurance. He also…read moresuggested a valid upgrade which still saved us tons. We are very pleased.