When I leased my car, my sales representative recommended heading to State Farm across the street…read more I remember driving down and around to get there, and having my insurance set up for my new car before getting to drive it. The process was painless. I recall sitting there before working with a knowledgeable woman to get my insurance plan drafted. I wasn't there long. She gave me a huge road atlas, which was my driving bible that guided me along my numerous road trips. I wore my atlas down so much that it looked beat up. I noticed recently that I still have a neon keychain from Bruce Fujan State Farm with a coiled end that acts as a wrist strap. It doesn't glow in the dark, but it's so bright that it should! I paid for insurance monthly. It came out of my chequing account each month and was perfect for my needs as a new resident of Rochester. I had my car for three years. Terminating my insurance plan was straightforward when my lease was nearly over. I called and had it all set up. It was nice to stop by last week and still see my former insurance company still there. I remember getting nice Christmas cards from this place each year, which was a nice gesture. Luckily, I never had to file an insurance claim during my entire lease. If you do need an insurance agent in Rochester, I'd recommend coming here. I had an excellent experience. (2)

We've been with Bruce Fujan since 1999 and have been extremely satisfied with their services…read more Today's insurance review was especially helpful since we sold our house and moved to a townhome. Lori Campbell explained our coverage and even suggested ways in which we might save! Everyone in the office is very professional, caring, responsive and helpful. They help with everything - from providing insurance while we rent cars on vacations to a claim that we recently made due to a water leak in our new home. The claims were paid quickly and made an unfortunate situation much better! Thanks for all you do!

Recently, Steve personally tried very hard to help us with another potential claim issue. Although…read moreultimately determined to be not included in our policy, he followed up with a careful review of our situation, doubled checked with State Farm's claims department and overall went above and beyond our expectations. Happy to report, we are now able to put our past experiences behind us and move forward with renewed confidence in our agent.

Steve and his team have been very responsive. When ever I have a question or concern they are…read morethere to help.

We were blown away by Jake and his knowledge of the ins and outs of home and auto insurance. He…read morefound the best rates for us, explained everything so well, and went above and beyond to make sure we understood our policies, since we don't speak "insurance" - amazing! Jake goes above and beyond any agent we've encountered through the years! Thank you, Jake!

Very nice people, very helpful and responsive, always pleasant to work with. I do live in Florida…read morebut I make sure to stay a member in Rochester

A good bank. We've used other banks that we've preferred, but Mayo Employee's Federal Credit Union…read morefits our needs right now. Setting up our account was easy and the employees are always friendly and professional. If you are driving, this branch is a little difficult to get to. You need to find parking on the street because the bank does not have a private lot. Most of the "parking" in the area is marked as "Unloading Only: 15minutes Max." I noticed that a lot of people abuse this and just park anyway. If you are like me, you'll either need to drive around a bit or park a few blocks away to find a meter. I parked up at the meters near the library. To get to the branch from the street, you walk into the US Bank Building (see picture), go straight underneath the escalator, and to the back through glass doors. If you are in the Skyway, it's right on the bottom floor and probably very convenient.

Thanks, To Scott Shaske. You made our Mortgage easy to understand and explained everything…read moretherein. Appreciate all your help through the whole process. It was a great experience, thanks for your help. Mortgages Unlimited are the best!

Scott got me a great rate. My loan process was fast and easy. He was always available to answer any…read morequestions we had at any time day or night. Highly recommended, two thumbs up!

Been dealing with a no call return for a little over a month, cant get an answer on when an…read moreadjuster will come to our house for a water damage claim. Two weeks without a sink. If i didn't put the subfloor and flooring back in, there was a great danger in grandkids getting hurt.The agent hasnt been any kind of help.We need our cabinets back in with counter tops.Along with all the sheetrock that has been torn down in the basement.

This Office will benefit by sending its employees to some sort of customer service seminar…read moreBritney poor communication skills, when you tell a client you are returning a phone call, your must do so, just out respect Laure, careless about her clients, she is always in a phone call, in a meeting, at lunch!!! And doesn't even bother to call you back to give you some feed back. I made a huge mistake of transferring to this office.

Love this bank. I have had an account here for many years. They are very helpful and are very…read morehelpful when I have had issues. Will never leave this bank.

To the past reviewer CW - In 2016 there had been brand new software - e-filing and IRS were a…read morecomplete headache. I bet you received your refund and within a much quicker time period than you expected, as we all were wondering how long we may have to wait for our refund. I have had my taxes done with Darlene Haack for over 40 years. Greg Nelson takes care of my retirement accounts (running with a software he wrote and made himself.) Darlene Haack continues to take care of my personal and small business income taxes. Bill Groby has since passed on, bless his soul. I know there are more than 1500 of us that have been with Darlene Haack for many, many years - as we all were nervous switching from Haack Tax to Strategic. It was a smooth process and now have our income taxes and all retirement and financial planning completed in one place, by amazing, dedicated, and efficient people.

I want to caution individuals considering having your taxes done at Strategic Tax & Retirement…read more Bill Groby prepared our 2015 taxes in April 2016. We had a refund on the federal income tax. He emailed me an e-file form to sign and I specifically stressed the importance of receiving a check versus a direct deposit into an account over a couple of telephone calls as well as the utmost necessity of this. Bill reassured me he was unchecking a box on his end so the direct deposit would not happen and a check would be sent. A direct deposit was done anyway. When I called to question him, Bill's response was it was an error. This firm's service is very untrustworthy and unethical dealing with your finances.