I'm very disappointed with how billing was handled at this provider's office. I'm a Medicare and…read moreMedicaid patient with QMB coverage, which by federal law means I should not be billed for Medicare cost-sharing. Despite this, I was charged twice for services that should have been fully covered. I understand this may have come from incorrect information passed to the billing department, but it's still unacceptable. Patients who rely on QMB protections shouldn't have to fight to be treated fairly.

They do not warn of the large bills that will follow the procedure despite several attempts to…read moreinquire about charges!

I highly recommend Dr. Carson for any medical issues requiring treatment by a…read moregastroenterologist.Twenty years ago, Dr. Carson accurately diagnosed my celiac that other doctors had missed. She also recently diagnosed a serious autoimmune condition after listening carefully as I described my symptoms. Dr. Carson is an exceptional diagnostician who acts decisively, thus eliminating the need for unnecessary tests or medication. To my surprise, some patients' reviews said she is rude. She is a very direct, no-nonsense person, not rude. I would much rather a doctor be an expert in their field and communicate clearly than one who addresses you as "sweetie" and sugar-coats things. Dr. Carson is actually a very nice person and an outstanding doctor who genuinely cares about her patients.

As alwaysI'm very pleased with my meetings with doctor carson. She's kind considerate and…read moreinformative. I know she always cares about my health and is on top of all potential issues.

This location is near Camp Creek, Princeton Lakes to be exact…read more Very personal and friendly staff and PA! Customer service provided by the staff is by far the best I've experienced with any Drs office. Ms Savannah the PA, the BEST. Listens and understands her patients. Jo the medical assistant I love! I had a great experience with this practice location.

Normally i visit the howell mill location . The Howell mill location is amazing . I am so happy to…read moresee this location is near my house . I called on a Tuesday to book the next available appointment . I have gastric ulcers and it's time for my yearly checkup . Booking an appointment at this location was professional and fast. The patient coordinator was able to get me in today Thursday . That's what I'm talking about . The front receptionist was nice . The person who took my vitals was sweet . The doctor addressed all of my concerns and got me schedule to do some test and labs . Highly recommend

More details and why medications, one med was over $1,000 out of pocket...very little time with…read morepatient!

If I could give more stars I would!! I had my Colonoscopy there on October 10, 2022. My taxi cab…read moreto the center (Atlanta Checker Cab co. - see my review on this one) did not show up on the morning of the procedure and I was left withut a ride. I started out on foot, thinking it was close enough to walk from the University Inn. It is not! I called the center several times to let them know I was trying to get there and not to give my slot away. I was so afraid they would! I got within a half a mile and calle agaian and asked if they had any transportation. They called an Uber ride for me and they were there within 2 minutes! I am grateful to Michael at this center for doing that. It's what I should have done, but in my panic state of mind I did not. I was an hour late, but got there and got through the procedure. Dr. Rausher and his staff are wonderful!! I highly recommend!!

I had a great experience with Ngozi Okoro at Atlanta Gastroenterology Associates, LLC…read more Originally, my endoscopy and colonoscopy were scheduled for the end of May, but once Dr. Okoro and her team understood the timing needs related to my upcoming surgery, they worked with me to move everything up sooner. I really appreciated how they recognized the importance of timing and helped make it work. Her staff was friendly, helpful, and kept me informed throughout the process. On the day of the procedure, Dr. Okoro was professional, thorough, and reassuring. She performed both procedures smoothly, removed two polyps for biopsy, and made sure everything was handled with care. Afterward, she took the time to speak with my wife and me and clearly explained the findings. Aside from the polyps and a mild case of diverticulitis, everything looked good and I was cleared for my upcoming surgery. Her office also sent the results promptly to my surgeon, which made the whole process seamless. Overall, I really appreciate the level of care, communication, and efficiency from Dr. Okoro and her team. I would definitely recommend her to anyone needing GI care.

They were rude and told me I was too old so I didn't really need to concern myself about finding…read moreout if I have cancer. They misdiagnosed me . They dismissed any of my concerns and the worst is they're billing department tried to overcharge me

The service and administrative staff are terrible!…read more I called twice last year to have my work's mail order pharmacy program start doing my prescription refills by mail and Dr. Creel and/or his nurse never called me back. The mail order service also reached out and attempted 3 times before sending me a letter saying they couldn't put me on mail order because my doctors office wouldn't return their calls. I then called in trying to change my pharmacy because I'd moved to a different neighborhood in town, they never called me back so I ended up having to switch my prescription internally within publix to the nearest publix which is still not my closest pharmacy or where I would like to have my rx filled but I can't go outside of publix bc I can't get ahold of anyone to transfer it! Most recently I asked for an medication refill for something I have to take daily and it took Porsche TWO WEEKS to respond to my pharmacy and me with the response of no?!? I also tried to call back to schedule my appointment at the extension she provided in my voicemail and she still hasn't called back...it's been 6 days. I looooove Dr. Creel and he is the only reason for the additional star. I hate to leave a doctor I love but the staff here is horrible. I'm going to have to change doctors because of this.

Luis Galvez caused me to spend five days in the hospital. Took no accountability, no…read morecommunication. I was brought out of the procedure with no one there to take the post procedure instructions after I was put under for the procedure. Beware.

Dear Atlanta Gastroenterology Associates / Southern Crescent Endoscopy,…read moreI would like to express my sincere appreciation and recognition for Dr. Mark Edge and his office staff for the outstanding care and support they provided during my colonoscopy procedure. Dr. Edge was incredibly professional, patient, helpful, and kind throughout the entire process. What impressed me most was not only his skill and professionalism, but also the time he took to explain everything clearly and thoroughly. His calm and reassuring manner made a significant difference in helping me feel comfortable and at ease. Dr. Edge is personable, easy to communicate with, and treated me with genuine respect. He made me feel cared for and valued as a patient, which I deeply appreciated. I would also like to recognize his office staff for their kindness, professionalism, and support. Their courtesy and compassionate care helped make the entire experience much easier and more positive. Please extend my heartfelt thanks and appreciation to Dr. Edge and his office staff for the excellent care and kindness they showed me. Sincerely,Eve Bidosky

Dr. Edge was great but dealing with the staff that schedule the colonoscopy for the hospital was…read morehell. The call center could not schedule the colonoscopy at the hospital and the person that was scheduling never returned the calls to schedule. The office manager never returned the calls either. The office staff is horrible. I don't even know how they are in business with staff that simply doesn't care about doing their job. I will have to start from the beginning and look for another doctor that accepts my mom's insurance.

8/27/2024: went in for colonoscopy procedure…read more From the front desk, nurses, anesthesiologist team to all the staff in the procedure room, including Dr. Greg Nesmith, and the recovery folks, all were friendly and professional. I would highly recommend this group and encourage anyone putting off this procedure to contact them.

I have been with AGA since 2013. I was seeing Dr. Fox until May 2023 when he retire. Now over the…read moreyears the infusion scheduling department was the absolute worst. I actual had to go to 2 other infusion centers but decided to come back January of 2023. After Dr. Fox left, I was terrified of the new person because in the past Dr's covering for Dr Fox was just unconcerned. Anyway, I had a chance to meet Jamie Ackerman and so far she is really good. The Kennesaw office stuff is good and her MA Kelay very attentive. I will see how this proceed.

Dr. Lavert is a very thorough and kind. He takes time to really listen to you and ask you question…read moreto help him get to the root of the problem.

Have no problem with doctor, but the staff is awful. First, the MA (Medical assistant) got his…read moreinfo wrong and we had to wait an extra 15 minutes because of his mistake and it was a big one. Second, they sent us home with a party pack and no instructions on how to use it. How stupid can you be? This is Emory after all - they are usually very professional and accurate. My advise is to question everything before you go home!

This office is very poormy managed. The wait time is over two hours! if I didn't have a need for…read moreimmediate care I would leave! I would not recommend using this office. Horrible!!!

I would not recommend this practice. I was discharged from the hospital after a 3-night stay,…read morediagnosed with severe UC. During checkout, there was no discussion on what to expect on the road ahead. nor was any followup (and by when) discussed. The night after discharge, I had concerns and called the office 3-minutes after opening. I was connected with "clinical support" and left a detailed message. It turns those persons are working remotely. So, I called back about 1PM after hearing nothing. My first call got dropped; wasn't called back, and had to call in again. This time I was told to go the ER, which I did. Going back in history, I started having digestive issues in May 2025. I made an appointment with the firm, and was told based on a 2024 colonoscopy, I had hemorrhoids and to start taking fiber, which was no help, so I got with my primary care physician, who did several tests, prescribed medication for IBS, and over the course of a few months got better. So, my initial concerns were "blown off" by Atlanta Gastro. My primary care physician ruled out celiac disease and Chrone's, but indicated UC could only be diagnosed with a colonoscopy. But his diet recommendations and prescribed medications to treat IBS worked over time, and had successful quarterly visits with my primary care physician. Early this year, following a trip abroad, I began having worsening digestive issues and during the routine visit found I was borderline anemic. suspecting internal GI bleeding, myprimary care physician referred me back to Atlanta Gastrointestinal. I had an initial visit in early March, and was scheduled for full GI testing in mid-April, plus other routine tests. I had calls get dropped 3 times in relation to the prescribed lab tests. In no instance was the dropped call returned; rather, I had to phone in and leave another message. Before I could have the scheduled endoscopy / colonoscopy as an out-patient, my condition worsened, and was admitted to the hospital. I called in to Atlanta Gastro to inform them that I was headed to the ER and they followed my case, starting from ER tests. They had brief visits with me during the 2-days after procedure, but no follow-up from them in the discharge orders. in fact, I still had to call the office to cancel my outpatient tests else I would have been charged for a no-show. You can make appointments via their web site, but can't cancel; you have to talk to a real person. I should not have had to call to cancel anyway as they were aware of my condition and supposedly following the case. So, in my case, terrible customer (patient) service, multiple dropped calls, and no follow up checking on my condition. Communication with and within this office obvious is poor. I felt like being treated like a number vice a patient. I am unhappy, and going forward taking my GI care elsewhere!