Waste of time and Money! Do not come here. Pathetic service. I have PPO Private Insurance and they…read morestill treated me horrible.

Dr Polokaf didn't even go over the MRI results with me, I got a shrug and " there's nothing we can…read moredo at this time." Considering how much pain I was in that was the last thing I wanted to hear. However, the condescending man didn't believe I was in pain. When he prodded my kneecap and asked if it hurt and I said yes, he responded with "oh, you're really selling it aren't you." He patronizingly didn't go over options, except to offer a cortisone shot. It was a humiliating experience, being dismissed with the feeling "come back when you're really in pain and there's an actual issue.' All topped off by a snide parting comment from the nurse insinuating if I was really in pain I wouldn't be wearing those shoes. Thank goodness for second opinions. I went to a doctor several friends recommended. He actually went over my MRI results with me, explaining each result including Grade IV chondromalacia. He went over possible treatments and the pros and cons of each and to take my time deciding which path I wanted to go down. Basically, he talked to me like an adult and not like a recalcitrant child wanting surgery for the fun of it. Please don't go to Polakof, find a doctor who will treat you with respect.

In 2017 I had a slight MCL tear on my left knee, the previous doctor I was seeing suggested doing…read morea knee surgery to repair it. The doctor said the recovery would take 5-6 months after surgery and since I do wildland firefighting I could not wait that long since summer season was approaching and that is are busiest time of the year. I started looking for alternatives which is when I found Dr fields he suggested Prolotherapy and said the recovery would be more like 3-4 month, he explained the procedure and after the third round of injections I was back to normal, which is consist of carrying 45 pound pack and hiking around steep terrain. Dr fields and associates helped me back to having a normal life without surgery, they were professional, caring and helpful through the process.

I have a chronic condition in my sacrum/lower back due to an old injury. I receive PRP injections…read moreevery few months to maintain movement and alleviate pain. I am so grateful for this treatment. At 73 years old, it's important for me to be active and moving! Dr. Fields is the best! And his staff is wonderful.

Wonderful being under Dr. Levi's care. It's rare to find a specialist who is so genuinely there…read morefor you when you need help. I sat in his exam room engaging with united healthcare to authorize orthotics for nearly 2 hours. His staff amended in and out saying the need the room but Dr. Levi asked them to be patient. He doesn't need to work, you a tell that from his success and all the celebrity letters. He does it for the passion. He's also pragmatic, isn't 'hand-wavy' with new tech, and focuses on fundamentals. For example, he used traditional hand casts for orthotics vs. lasers. Gotta say, I like these. The only minor area for improvement is the administrative side; the office a digital experience for tracking billing, viewing receipts, or managing records online. It's a bit of a manual process, but honestly, for the level of care and expertise Dr. Levi provides, it is a very small price to pay. If you want a podiatrist who actually cares about the 'why' behind your pain, this is the place to go.

Tremendous knowledge and help, very caring. Been twice for…read moresignificant injuries, huge help both times.

I have to comment first on the negative reviews in regards to cost…read more When you make the decision to make the contact, the office staff makes it very clear up front that it will be an out-of-pocket cost and they do not bill insurance. If the doc does a referral, it is your responsibility to confirm if they will be in network. It is up to the patient to submit to their insurance for any sort of reimbursement. They were more than willing to aid me with the documentation that I needed to start that process. Labs, consult/followups, meds...all of it is OUT OF POCKET. I based my decision to see Dr Rand because of my research. His affect is very professional and down to earth. He will base his opinions and treatment/care off of your history/labs and will support your decisions if feasible. I did not once feel as if he is "in it for the money."

I want to be fair and make clear that Dr. Rand McClain and Nurse Rita were excellent. In my…read moreexperience, both genuinely care about their patients and went above and beyond to help me. Unfortunately, my experiences with other members of the office staff were very different. On one occasion, I needed therapeutic phlebotomy based on my physician's recommendation. The locations initially provided by the front office were not practical for me, and I explained that I needed medical direction because this was therapeutic phlebotomy, not simply donating blood. After I expressed my frustration about not receiving adequate assistance, I received a call from a physician who responded to me with, "What is your problem? Do you want us to do everything for you?" I found that response extremely disrespectful and inappropriate. Months later, I was driving roughly 50 miles to the office for a procedure I had coordinated with Nurse Rita. Because traffic had made me about 10 minutes late, I called the office while I was on my way. The front office told me I wasn't on the schedule and would not allow me to speak with Rita, even though she had coordinated the procedure. The final issue occurred when I missed an appointment because I was called away to respond to an emergency as a member of a SWAT team. I immediately contacted the office and apologized. I was told I would be charged for the missed appointment before management would even review the circumstances. When I asked whether management would speak with me before charging me, I was told no the charge would come first. At that point, I canceled my future appointments and decided I could no longer entrust my care to the practice. What makes this especially disappointing is that Dr. McClain and Rita are the exact opposite of these experiences. They have always treated me with professionalism and compassion. My issue is with the way I was treated by other members of the office and the apparent lack of consideration for the circumstances surrounding these situations. I am posting this review because I believe patients should know that the quality of the patient experience can depend greatly on who they are dealing with. I sincerely hope Dr. McClain becomes aware of these concerns, because the treatment I received from some members of the office did not reflect the level of care I received directly from him and Rita.

Dr Mary Trumpi, Dora, Trudy and her team are excellent all around!!…read more I initially was a physical therapy skeptic (due to a poor previous experience several years ago in the Bay Area), but Dr Trumpi has made me a believer! I rolled my ankle last summer and I thought I could just handle the recovery on my own... but 4 months on, my ankle was still 2x the size and constantly bothering me to where I couldn't sleep. Before being totally resigned to having to buy different sized shoes for the rest of my life, I finally asked my primary doctor for a referral, but the clinic recommended had a 4 month waitlist and did not accept my insurance. So I went to my trusty Yelp search and Santa Monica Sports Medicine was the top result, and so I decided to book an appointment. Calling the office was a breeze and I had an appointment within a couple weeks. They kept prompt communication and verified my insurance benefits right away, which amazingly helpful (I've experienced many doctor offices that just leave you on your own and tell you to call insurance yourself before booking an appointment). When I came for my first appointment, I was surprised to be seen by Dr Trumpi herself, because I felt my injury was fairly minor... also I couldn't even say it was a sharp pain, just more an annoyance to daily life. Dr Trumpi took her time with me even though asking lots of questions and I felt immediately comfortable with her and that I was in good hands. She wrote up an exercise plan and walked me through a variety of in clinic treatment options and tailored everything to my comfort level, from massage to electrical stimulation and so on. I continued every couple weeks with her and was amazed how quickly my ankle improved. I no longer was resolved to have to buy different sized shoes! She also started treating me for my chronic back pain -- which again, I never thought was a big deal --just life soreness haha, but I now know it's actually something treatable. Thank you Santa Monica Sports Medicine!

If I could give Dr.Trumpi and her team 10 stars I would. My boyfriend recommended her to me as he's…read morebeen coming here for years and we've been going together ever since my first visit. Every single staff member has been wonderful! We adore Stevie! He's been great when we come in for Sports Massage (which is an hour long and so thorough). The staff has been so accommodating with insurance and even if you don't have insurance the out of pocket is SUCH a good deal for all the different types of care you'll recieve! Dr.Trumpi herself is such a wonderful human being and is just the coolest most down to earth person and doctor. I kid you not, the first adjustment/ "back crack" I received from her I was in tears of joy afterwards. I felt amazing and it actually lasted! I can't thank her enough for the difference she's made for us both. We come in fairly regularly for sports massage and adjustments and always look forward to it. Thank you so much to everyone at "Santa Monica Sports Medicine"! I couldn't recommend them more and I'll continue sharing with everyone I know.

Best surgeon I have dealt with in the last 40 years and exceptional results for my son's…read morecomplicated knee surgery and I wished I had him operate on my knee when I had torn my ligaments in my youth. 1000% recommend Doctor Mandelbaum if you need the best orthopedic DR. and great staff too.

I have nothing but great to say about Dr. Mandelbaum as a person and as a doctor. I saw him many…read moreyears ago for a bum knee and have referred people to him a million times as THE knee guy. So when I more recently got knee pain in that knee, I called and made an appointment with Dr. M. I waited months to see him but knowing he's the best, I waited. I arrive and am seen by a NURSE. Not saying nurses can't be good but she was not Dr. M. Then I was told, oh he now only sees athletes and people under a certain age (50?). X-rays were taken and the nurse walks in the room and says she knows what's wrong already. X-ray diagnosis is a no no. She didn't ask enough history and barely touched me. She wanted to inject my knee and I almost let her but the whole thing felt wrong. Went for a 2nd opinion elsewhere and based on a thorough history and physical, she diagnosed a ligament (medial collateral) NEXT to my knee joint as the problem. An injection into the right structure relieved my months of pain overnight. So, if you are an athlete or young enough, I'd recommend Dr. M as the very best. But if you're older or not an athlete - ask lots of questions when you think you are making an appointment with him.

I highly recommend Sports Fit as they have done wonders for my torn rotator cuff and management of…read moreParkinson's. Ghadi and Aaron are a terrific team to work with as they are extremely knowledgable as well as very friendly. Patricia and Skylar do a terrific job of scheduling and handling paper work. 5 stars!

I came to physical therapy for low back pain thinking it was from a previous back surgery. However,…read moreI was fortunate to end up in the wonderful hands of Marisa Neumann, DPT, who properly diagnosed it as an old right sacroiliac joint issue that had been caused many years earlier from a ballet injury. This resulted in my having to wear a boot for six weeks for a fractured toe, which, at the time, had a heel on it. This threw out my pelvis causing the sacroiliac joint dysfunction and pain. Marisa's careful treatment, including manipulations, stretching and strengthening exercises, and the pilotes reformer has resulted in a significant reduction of pain that I thought I would just have to live with, as well as an overall sense of increasing strength and well-being. Marisa's high intelligence, careful listening, kindness and sensitivity to one's state of mind as well as one's body, always leaves me feeling hopeful and in a great mood! I can't recommend Marisa enough!

Had a left elbow orthoscopy from Dr Ehrhart back in the 90's from a boxing injury. That surgery…read morewent well and I've had relatively no problems with that elbow since that surgery. I was advised to go to this doctor because at the time my roommate was an image technician (ct, xray, mri) at St Johns and dealt directly with patients like myself, and he noted that this doctor was the best in his opinion based on his experience dealing with his patients as compared to the outcomes of other doctors. Later on, I had another surgery on my right elbow from another doctor for a similar situation and the elbow that Dr. Ehrhardt touched has had much less problems. I'm writing this review because I was looking up Dr. Earnhardt for one of my friends injuries and noticed that he had some negative reviews. My experience was excellent with him and I would not hesitate to go with him again so long as insurance allowed it.

Dr Ehrhart is a great surgeon and a kind person. I have been seeing him for a number of years…read more(2017) Was scared to death of surgery Dr. Ehrhart was patient and treated me until I was ready. In 2023 he performed a full knee replacement successfully, minimal pain, went home same day! Recovery tough but expected so happy I met Dr Ehrhart

It's not an easy practice to get into, their time is in great demand. But, if you can get in,…read moreyou'll be very well cared for. Offering both physical therapy and occupational therapy, you'll be well served here. From the friendly and very helpful front desk staff who seem to know everyone by name without looking up records, to the expansive team of therapists, treatment is wide ranging. Time is given to review any doctor's orders and consider the best route for improvement or recovery. Special shout out for Sonia Del Busso and Courtney Aholoka who are kind, have a great sense of humor and who have both been instrumental in my time here (going on for almost a year). The facility is clean, equipment is well kept and options for different approaches to exercise are wide ranging. Very grateful to be here.

If I were rating only the physical and occupational therapists, Providence Saint John's Performance…read moreTherapy would easily get 5 stars. I have been a patient here for over a year, and the clinical care provided by Alexa (PT) and Jeannie (OT) is truly exceptional. They are dedicated, highly skilled, and genuinely invested in their patients' healing. Unfortunately, clinical excellence cannot survive administrative incompetence. No matter how skilled the practitioners are, it does not matter if patients are actively blocked from accessing them by a deeply toxic and mismanaged front desk. The front desk experience, largely driven by a staff member named Sandra, is a nightmare. Sandra is consistently rude, creates a hostile environment in the lobby, and routinely mismanages the schedule. Worse, when she makes an administrative error, she blatantly lies to patients to cover it up and gatekeeps access to management. The scheduling process itself is convoluted and chaotic, filled with unwritten rules that force patients to fight just to get on the calendar, including having to leave a voicemail at 5 am the second Monday of the month, when Sandra allows others to leave voicemails the Friday before after 5 pm. When you escalate these severe issues to management, the response is staggering complacency. Clinic Director Susan Fu has been aware of these problems for over a year and does nothing. Instead of holding her staff accountable for lying and poor behavior, she protects them, ignores emails, and dismissively tells patients that if a scheduling error inconveniences them, she can just "cancel the appointment time." Interim management is no better, offering only empty assurances and relying on "hope" rather than implementing actual operational standards or consequences for zero-tolerance misconduct. This issue went all the way up to Michael Ricks CEO today but will take significant time to resolve due to the people who are in place and adamantly stand by the policy they themselves admit is broken. I am deeply disappointed to leave my wonderful therapists, but healthcare does not feel safe in a container tainted by dishonesty and managerial complacency. I have advised my referring orthopedic specialists to remove this facility from their recommended provider lists. Your therapists are the reason patients come to Providence, but your front desk and clinic directors are the exact reason we are forced to leave. Save yourself the stress and seek care at a facility that values patient access and basic administrative integrity. Also parking will cost you $28 in the garage and they do not validate. You will pay a premium just to be frustrated each month.

I flew all the way from Boston to Los Angeles to see Dr. Powell for knee surgery -- and I'd do it…read moreagain in a heartbeat. After dealing with chronic knee issues and struggling to find the right orthopedic surgeon near me, I was referred to Dr. Powell by a friend in the sports medicine world. From the first consultation, it was clear I was working with someone who genuinely cares, listens, and knows his craft inside and out. We discussed all the options, including non-surgical routes, but ultimately surgery made the most sense -- and I'm so glad I trusted him with it. The care I received before, during, and after the procedure was exceptional. His team is organized, responsive, and incredibly supportive, which made the whole experience feel seamless even from across the country. Now, a few months out, my knee feels stronger than it has in years. If you're serious about your recovery and want an orthopedic surgeon who takes the time to get it right, I can't recommend Dr. Powell enough.

I tore my ACL this past November and struggled to find an orthopedic surgeon I trusted. I worked…read morewith Dr Powell and did physical therapy before untimely deciding to do surgery. It was the best decision I've ever made.