What a terrible fall. Years ago this office was competent. I have no idea what could have happened…read more This is supposed to be the best place around. IF that's true, pray for the state of our local mental healthcare. I once told a therapist something made me feel "So, so, so, so, SO sad," and her response was to ask about my pets. She never circled back around to ask about what made me sad. Other reviews say they don't pick up or call you back. Not true. In my experience, if you call them 40 times in a row, you can speak to a person. They will, however, decline to call you back when they say they will, so go ahead and spam them if they lie to you (which is often). They refuse to let me see anyone for med management besides one jerk PA who refuses to listen to me. His name is Michael Bohr. He is fundamentally incurious about my experiences. It is obvious he lacks the experience to provide quality care. If I try to advocate for my treatment, he treats me like I'm med-seeking. He gets this look in his eye like you're a piece of garbage. One time, I went in to review test results. When I asked him how they compared to a previous test, he acted annoyed, like I was bothering him. Apparently it was too inconvenient to review my results BEFOREHAND, so he was resigned to clicking back and forth between two PDFs. Useless. The office ladies DO. NOT. CARE. They're perfectly happy servicing a walk-in with no appointment while legitimate customers wait. I wish I was joking. I had to wait 20 minutes while some random who didn't even have an appointment played gossip about non-medical issues with the ONE receptionist (the one who felt like helping anyone, at least) who didn't seem to mind that 3 of us were waiting. They don't care who you are or how long you've been waiting or if you've cut the line. They were unclear about exactly what a test was, so now I'm unable to get the same test I already had scheduled from an actually reputable institution. I would not have submitted to their testing if that had been honest up front about what it was. I feel abused and mistreated. I don't wish this torture on anyone. It's enough to leave a person crazy.

Erin Crown is great! She is a wonderful listener and handles medication management well. She is…read morevery knowledgeable and has a lot of experience and science to support her work. The office is comfortable and welcoming and the staff are friendly. Counselors provide great care and service. During COVID, all appointments were virtual and there was no time missed because of technical issues.

Michelle is amazing. My wife and I went to her for individual and couple's counseling. Very…read morecompassionate, very insightful, very helpful.

From the owner: Specializing in counseling for adults with anxiety, ADHD, learning disabilities/difficulties, life…read moretransitions, adjustment, relationship and family issues, depression and mindful meditation.

Dr Hammerstein is one of the best that I have ever known because he really cares about kids if it…read morewasn't for him my son wouldn't be with me today if it wasn't for Dr Hemmelstein most likely my son wouldn't be alive today so I can't thank Dr Semmelstein enough for everything he done to help us so very grateful

They are not leaders in mental health. They treat their patients horrifically. Their mistakes and…read morelies fall onto to the patient and they take no accountability. You are suppose to have a 40 minute appointment but they book you for 20 minutes and you don't know until you get into the doctor's office when he says you are only here for 20 minutes due to the schedule. Or when you check in the receptionist never tells the doctor you are here. He comes out of the office and says oh you are here and you say yes I have been waiting. This is all incompetence. It goes on and on. They cannot keep anyone at the front desk. The biggest problem is doctor patient confidentiality. If you go to a therapist there they ask you to sign a waiver to share some information. In reality, that's not true it's a farce. The therapist is allowed to read everything whether you want them to or not. So that was very deceiving and dishonest. So there is nothing but lies, mistakes and a whole lot of incompetence going on at Sun Pointe Health from the staff all the way to the doctor's.

I have been a patient of Dr Lynette Turay for more than 4 years and have only positive things to…read moresay about her and Sunpointe Health. The facility is clean and comfortable. The staff have always been friendly and courteous. Dr. Turay is professional, knowledgeable, and compassionate. Not many psychiatrists will spend an hour talking to a patient every time as she does with me and the conversations go beyond just the medicinal to encompass a multi-pronged approach to treatment, including communication with my other health care providers. My treatment is for acute depression, chronic PTSD, and generalized anxiety disorder, all of which are mostly under control.

I called Rise on December 20th to attempt to get a new therapist. Got put on their waitlist until…read moreyesterday (January 31st). Had an appointment for February 10th all set up and filled out all the paperwork they sent me. Today, they called and told me the therapist I had the appointment with read my preliminary paperwork and didn't think we'd be a good fit for each other, so they cancelled the appointment. So that's 43 days I was waiting for a therapist, assuming I was going to eventually get one here. Now, I have no problem whatsoever with them telling me that me and the therapist wouldn't be a good match. I know the importance of a therapist and client being a good fit for each other. What I am unhappy about is the fact that they could've had me fill out the screening paperwork 43 days ago, told me I wasn't a good fit, and I could've spent the last month and a half trying to find a therapist that wouldn't reject me as a patient. Additionally, after being sent away, I browsed through their counselors to see if any of the other therapists there that I wasn't matched with might seem like an okay match and I recognized the name of one of them: Tessa Bills. A few years ago, my girlfriend-at-the-time went to Tessa for therapy for a few sessions before quitting. She said Tessa was very dismissive and condescending and Tessa played around with her phone for more than half of each session rather than paying attention to the girl who was there for help. Since not only my time was wasted by this place, but my ex's time was also wasted here, I figured they deserved a review of my experiences. To give them credit where credit is due, Jade did give me a few recommendations of other counselors in town. I'm going to explore those options now, but I wish I could've been exploring them 43 days ago. Tl;dr: They wasted a lot of my time trying to get a therapist, putting me on a waitlist for 43 days only to reject me when it was my turn on the waitlist. Additionally, my ex-girlfriend had a rather unprofessional experience with one of the therapists here.

The psychiatrist I worked with seemed more to be "filling a…read morequota" and "ticking boxes" than really listening or caring. We decided to try out a medication which I would later find out I was allergic to. When going off that, I asked for another medication I have been prescribed for 6+ years. He quickly refused (which I think was in fear of his reputation and job) and didn't offer much explanation. Very discouraging experience. They offered to refer me to someone who might be willing to prescribe the medication, but I made the decision to go off all medication and prioritize therapy. Not worth jumping through all the hoops these people set up for you. Especially when one day, they just decide you can't have it anymore :) Overall I found the intake process very easy, and communicating with my psychiatrist was not a problem. From a human perspective though, I think they care more about claiming your insurance money than your mental health. If you are in need of a locally practicing psychiatrist who can prescribe unscheduled medication for you, like antidepressants, this will probably work fine for you. If you have more serious medication needs I recommend looking elsewhere, as they will not take you seriously.