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    SunPointe Health

    2.2 (6 reviews)
    Open 8:00 am - 7:00 pm

    SunPointe Health Counseling & Mental Health Photos

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    Oasis Lifecare - waiting room to get the test that they don't even know what test.

    Oasis Lifecare

    2.9(9 reviews)
    3.4 mi

    What a terrible fall. Years ago this office was competent. I have no idea what could have happened…read more This is supposed to be the best place around. IF that's true, pray for the state of our local mental healthcare. I once told a therapist something made me feel "So, so, so, so, SO sad," and her response was to ask about my pets. She never circled back around to ask about what made me sad. Other reviews say they don't pick up or call you back. Not true. In my experience, if you call them 40 times in a row, you can speak to a person. They will, however, decline to call you back when they say they will, so go ahead and spam them if they lie to you (which is often). They refuse to let me see anyone for med management besides one jerk PA who refuses to listen to me. His name is Michael Bohr. He is fundamentally incurious about my experiences. It is obvious he lacks the experience to provide quality care. If I try to advocate for my treatment, he treats me like I'm med-seeking. He gets this look in his eye like you're a piece of garbage. One time, I went in to review test results. When I asked him how they compared to a previous test, he acted annoyed, like I was bothering him. Apparently it was too inconvenient to review my results BEFOREHAND, so he was resigned to clicking back and forth between two PDFs. Useless. The office ladies DO. NOT. CARE. They're perfectly happy servicing a walk-in with no appointment while legitimate customers wait. I wish I was joking. I had to wait 20 minutes while some random who didn't even have an appointment played gossip about non-medical issues with the ONE receptionist (the one who felt like helping anyone, at least) who didn't seem to mind that 3 of us were waiting. They don't care who you are or how long you've been waiting or if you've cut the line. They were unclear about exactly what a test was, so now I'm unable to get the same test I already had scheduled from an actually reputable institution. I would not have submitted to their testing if that had been honest up front about what it was. I feel abused and mistreated. I don't wish this torture on anyone. It's enough to leave a person crazy.

    Erin Crown is great! She is a wonderful listener and handles medication management well. She is…read morevery knowledgeable and has a lot of experience and science to support her work. The office is comfortable and welcoming and the staff are friendly. Counselors provide great care and service. During COVID, all appointments were virtual and there was no time missed because of technical issues.

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    RISE Counseling

    RISE Counseling

    1.0(1 review)
    1.7 mi

    I called Rise on December 20th to attempt to get a new therapist. Got put on their waitlist until…read moreyesterday (January 31st). Had an appointment for February 10th all set up and filled out all the paperwork they sent me. Today, they called and told me the therapist I had the appointment with read my preliminary paperwork and didn't think we'd be a good fit for each other, so they cancelled the appointment. So that's 43 days I was waiting for a therapist, assuming I was going to eventually get one here. Now, I have no problem whatsoever with them telling me that me and the therapist wouldn't be a good match. I know the importance of a therapist and client being a good fit for each other. What I am unhappy about is the fact that they could've had me fill out the screening paperwork 43 days ago, told me I wasn't a good fit, and I could've spent the last month and a half trying to find a therapist that wouldn't reject me as a patient. Additionally, after being sent away, I browsed through their counselors to see if any of the other therapists there that I wasn't matched with might seem like an okay match and I recognized the name of one of them: Tessa Bills. A few years ago, my girlfriend-at-the-time went to Tessa for therapy for a few sessions before quitting. She said Tessa was very dismissive and condescending and Tessa played around with her phone for more than half of each session rather than paying attention to the girl who was there for help. Since not only my time was wasted by this place, but my ex's time was also wasted here, I figured they deserved a review of my experiences. To give them credit where credit is due, Jade did give me a few recommendations of other counselors in town. I'm going to explore those options now, but I wish I could've been exploring them 43 days ago. Tl;dr: They wasted a lot of my time trying to get a therapist, putting me on a waitlist for 43 days only to reject me when it was my turn on the waitlist. Additionally, my ex-girlfriend had a rather unprofessional experience with one of the therapists here.

    SunPointe Health - psychologists - Updated June 2026

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