I recently hired an agent from Gucciardo Real Estate Group, Guiseppe Tropiano, to sell my house in…read moreAlbany and had an absolutely terrible experience with him. He disregarded all of my requests and broke clear agreements which had been made before hiring him. He was aggressive and applied maximum pressure and threats to get his way, which a sales price far below the true market price. He was only after a quick buck without doing any work. Beware of this guy. Do not trust him. A company is only as good as the people they hire and Guiseppe's behavior is a reflection of the culture of Gucciardo Real Estate Group. You have been warned. This is a true review from an actual verified customer.

I agree Anthony does great work. He's the one honest person in a sea of questionable real estate…read moresalesmen and saleswomen in Albany, all seeking to get rich and do it quickly. I'm very afraid his business will suffer due to the recent class action that effectively eliminates the role of "Buyer's Agent". If the seller won't pay my agent, I'm going to be forced to cut him loose. That's how most folks think.

Beyond happy to have chosen Meghan as our realtor! She and Tori helped us immensely every step of…read morethe way and went the extra mile to make sure that we found the right property that fit our criteria. They knows everything about the capital region market and are well connected which was great since we were new to the area. They were also great at communicating with us, would always provide comps, kept us informed with what was going on every step of the way, and most importantly made sure that we closed. Cant thank them enough for all of their help, and we look forward to working with her and her team again in the future.

Worst real estate experience I've ever had. I strongly recommend avoiding this brokerage based on…read morewhat I went through. In my opinion, the way my transaction was handled felt dishonest, unprofessional, and completely lacking transparency. I left the process feeling misled and taken advantage of. Communication was inconsistent, important details were not disclosed, and the overall experience caused me significant frustration and financial concern. I would never buy or sell a property with this company again. I believe their practices should be looked into by the state for possible violations. This was my personal experience, and I hope it helps others make an informed decision.

Rebekah is AMAZING! We have bought and sold 2 homes previously and never have we had such an…read moreamazing realtor to work with. Her level of professionalism, responsiveness, and attention to detail are unmatched. She's also just an absolute delight to work with and took the time to really get to know us and our needs in order to find the perfect home for our family. Every step of the way, she kept us informed and prepared so nothing fell through the cracks. Everyone she recommended was outstanding and affordable as well and we ended up choosing from her recommended lists for our lender, real estate attorney, and inspector. They also all spoke highly of her, only further confirming how right we were in choosing her! We had met with several realtors in the capital region before making our final decision and not even a few minutes into that initial scoping call, I could just tell that Rebekah was the right fit for us. She truly goes to bat for her clients while ensuring that all offers, negotiations, and correspondence with other parties in the transaction are fair. Through the entire process of touring, making offers, and then while under contract, we always felt like we were in good hands. She was always one step ahead ensuring that all the right pieces were falling into place and was always there to reassure and help problem solve any time we had any concerns. I highly recommend her for your next home purchase! Thank you so much Rebekah for helping us find our forever home and making it feel so effortless compared to all of our previous home purchases and sales. You are THE BEST!

As first time home buyers, Rebekah helped us every step of the way throughout the buying process…read more She made us feel like a priority and was very personable, knowledgeable and professional. She truly has her clients best interest in mind and can be counted on.

I agree with others on this site who think this company and its agents are just a property mill. I…read morehave bought several homes and the experience with Howard Hanna, agent: William Hannon in the Schenectady area, was terrible, the worst. I finally stopped working with the agent and refused to talk to him since I could not believe anything he said. He did not provide appropriate comps, I had to go to an agent friend of mine to determine a fair bid, additionally he failed to included requirements in the contract! He also tried not to have me attend the final walk through, saying those famous last words: "Trust me"! Run run run away, don't walk!!!

Their agent, Mary Kay Flanagan, managed to take three days to write up our offer and did it wrong…read morenumerous times, and then we lost the house to someone else. She got the county wrong, our name wrong, and then said she sent it via email for us to sign but we never got it. It was all a ploy to delay the sale to get a better deal. No customer service whatsoever,definitely shady, and probably illegal. I would NEVER use them.

Selling my home for the first time felt overwhelming, but Kristen and Kevin made the entire process…read moreso much easier than I expected. From day one, they were patient, knowledgeable, and always available to answer my many questions. I never once felt like a bother. They took the time to explain everything clearly. Their advice on pricing, staging, and marketing was spot-on, and thanks to their strategy, we had strong interest right away. When offers came in, they walked me through every detail and helped me negotiate the best possible outcome. I never once felt like I was on my own. I'm so thankful to have had so much help navigating this process for the first time. They kept me informed, stayed ahead of every deadline, and truly made me feel like I had a team. Thank you both for making this such a positive experience!

Worst agent I ever used. i was told by Kevin he had plenty of buyers lined up. There will be a…read morebidding war. A week went by. Nothing, crickets. I got a call from another agent that brought a young couple and that couple offered my asking price. I was so fed up I took the offer. The plenty of buyers that Kevin had lined up to have a bidding war was all a lie. Look elsewhere.

I recently sold one of my investment properies which I was able to get above the Market value with…read moreRealtor Jason Young, who did just a fantastic job. Jason was helpful, insightful, and patient with me as I asked many questions and learned about the process of actually selling a home. Jason kept me informed of the process every step of the way. I would highly recomment anyone working with Jason if they want a clean process and good communication through the process. Thank you Jason!

From the owner: I'm committed to providing exceptional service and educating others in the process of buying a…read morehome, selling a house or investing in Real Estate so that others can achieve financial freedom. My goal is to help you get what you want. I find the most satisfaction in my life and in my work when I am helping others achieve their goals, dreams and aspirations. If I have the privilege of working with you, I promise that I will do everything I can to serve you in fulfilling your goals related to buying, selling or investing in real estate!

I met Jim from 518 Realty a year prior to needing his services. I told him I was not ready to…read morepurchase a home just yet, but we would keep him in mind when the time came. Well, finally, we were ready. I called Jim up and he enthusiastically was ready to help us find our first home! He listened to our wants and needs and started making appointments to show us the houses available. Once we found our dream home, fairly quickly I might add, he walked us through the entire process. We ended up in a bidding war, but he was able to get our offer approved by using a strategy of offering $1000 over the highest bid up to a specified amount. IT WORKED. He was there for the inspections and was always just a text away. He even stopped by recently to see how things were going. At closing, he gave us a nice bottle of champagne to celebrate! If it wasn't for him, we would not be enjoying this beautiful place we now call home! Thanks JIM!

Jessica Bedard was an amazing realtor. She was always in touch with us, never left any questions…read moreunanswered, easily reachable, understanding of our geographical and financial needs, patient and always friendly. I would recommend her to everyone and anyone.

This company is definitely NOT "Prime" when it comes to their properties or agents. Prime property…read moreequates to the most desirable, but this is not reflective of their property. Like many other realtors who defraud consumers and lie about the true conditions of rentals, this was no different. On the day I moved in, I discovered there were no screens on the windows, only 1/2 screens on top. With open windows where there was a 1/2 screen, there were gaps that allowed bugs to come in and I was forced to keep them closed. I was told before signing lease that a new a/c unit would be installed that same week. I signed the lease and the unit was not installed that week. Almost a month later, after pressing the landlord, it was installed. Maintenance informed me that the a/c unit in my apt was 50-60 yrs old. It was horrible! Temperatures reached higher than 88 degrees in the apt and we had to leave during the day. I was told I had use of a washer and dryer, but that is false. Although the washer is usable, the dryer is 40 years old and does not dry. One must dry two cycles to dry one load of clothes. On the day I moved in, I also noticed there was no power to the stove. I sent an email to the landlord and mentioned the screens and the stove. I offered to "re-screen" the screens if they were available, and I would do so at my cost if they were available. I received a response from my landlord, threatening to evict me, even warning me that she still had people calling on the apartment. Although I was not "complaining", she said she hoped she wasn't going to have constant complaints from me. A few days later, she called me, yelling at me because I made a "Move-in Checklist" and provided her a copy of it. The marked the floors as "dirty" when I moved in, just as I did other areas. Although I prepaid my rent for two months, after one month the landlord sent me a text msg demanding rent. I responded and also mailed a copy to Coldwell Banker Prime Properties administration. The landlord began discussing my private business with other tenants in the building, even reading my emails to them! This is unacceptable and illegal. As a Tenant, I have a right to inform a landlord of issues needing to be addressed with the property that I am paying for. A landlord who threats tenants because they report problems is in violation. This horrible landlord told me I should have had "common sense" to know why the stove had no power. Maintenance responded to the matter, yet did not know how to resolve the issue until he pulled the entire stove out from the wall and saw that it had not been plugged in when it was installed. He had a bit of stuggle trying to pull it out. The landlord said I "should have known." Coldwell Banker Prime Properties is a horrible real estate company to do business with. They are unprofessional and breach the confidential information of tenants and this particular realtor is the absolute WORST I've ever known. She even made insulting remarks about me to other tenants.

I am looking to move house in Schenectady. Coldwell Banker Prime Properties (hereinafter CBPP) has…read morea co-op share listed that is as close to perfect as one could want, and my wife (not readily convinced) concurs. I put out the word and the first respondent was a Ms. Frith of CBPP. I had not registered the fact that CBPP was also the listing agent, possibly a mistake on my part. I arranged to see the apartment that was part of the co-op share, and it was indeed close to ideal. The price was consistent with our means and we found a compatible banker -- not a small matter in rural parts, where co-ops in particular are intellectual mysteries. We are ready to make the offer. Ms. Frith sends along a document for me to sign and return with a check for $1,000. It is a contract to purchase real estate. A contract -- not yet vetted by my lawyer. To purchase real property -- but co-op shares are personal property, a very different kind of deal. Alarms are flashing. I ask a competent attorney; he is puzzled. I tell Ms. Firth this is wrongheaded & mistaken, even sending sample co-op share sales contracts and steps that take place before that stage. Ms. Frith tells me she doesn't know, but that Patsy Whitney (who admits she's never done a co-op deal, also true for the rest of the office, per Ms. Frith) wants it done this way. I am increasingly leary of this full court press and walk away. I have since made further inquiries. This is the second time this property has been listed, and it has been on the market for about three months -- surprising given a very desirable address and some very real plusses. It appears that Patsy Whitney, the listing agent, has put too high a price on this co-op share. The median price per square foot in that area is $85 (range $70-$100); she is asking $110. Moreover, co-op shares are notoriously illiquid; this is particularly true in the Capital District, where most banks will not make a purchase loan on them, and this negatively affects the market price. Finally, market prices, particularly in that part of town, are depressed, likely to stay that way. In short, the real patsy here is the guy trying to move this property. Ms. Whitney has promised him a price he's not likely to see, and Ms. Whitney's associate, Ms. Frith, appears willing to accede to this dubious promise. In aid of this, Ms. Frith -- ostensibly representing my interests -- allowed herself to be suborned by Patsy Whitney and other senior colleagues at CBPP. These two sought to pressure me into a deal -- Ms. Frith in this instance doing so while ostensibly being my agent and supposed to be acting in my interest. Fortunately, even in my dotage, I am not quite so foolish where money is concerned. Two observations: The Coldwell Banker name was once a brand of impeccable real estate brokerage practice. I grew up on stories of deals done back when the firm was a model of how to broker commercial real estate. Clearly, CB's Prime Properties franchise in Niskayuna, fronted by the Whitney and Frith women is destructive to that once proud brand. Wisdom suggests, if CBPP is one's choice as an agent, one should hold them on a short leash, to be sure the firm's staff really does act in the patron's interest, not just that of the agent. Having good legal counsel at every step is prudent. The horrible part from my perspective: If the trustee for the owner had an adroit agent, I would gladly find the right price with him -- even perhaps a (modest) premium above market.

They're slum lords , our heat was out from November to January when it was finally done it didn't…read morework properly, the AC was out from July to September of 25 , now it's May of 26 and our AC doesn't work again, they charge rent before it's due , 62 dollar late fees after 5 days , the building is disgusting mess hallway and common areas are filthy, we can no longer access the filthy gym , for a while you couldn't get in some of the entire doors, the elevator doesn't work sometimes and my wife is a amputee in a wheelchair and when I complained about the elevator being out of service I was told that there's nothing they could do. They don't hire professional people to repair their buildings, they use cheap labor .Don't rent or lease from these people you'll regret it,it to bad the apartments at 11 Fremont Street cod be beautiful but Maddalone is letting them turn into slums !!!!!!

I toured 11 Fremont street today 10/19/2025 in Gloversville…read more I am not from the area but I'm aware and of it. Some major red flags I noticed. 975.00 is too much when the first thing you notice is the community room and it was filthy. Giant cobwebs, house centipedes and rat droppings in the community kitchen. Everything in that place is drab with horrible lighting. The carpets are filthy, walking down the hallway there are carpet stains everywhere. The exercise room stunk which means there is no ventilation, in the laundry rooms the room was hot enough my glasses steamed upon entering. The maintenance person doesn't live on site? They are 20 minutes away? But Megan didn't seem to know who they were. She also mentioned first, last and security, NYS does not allow landlords to ask for that. Additionally if you submit a background check and it is within the month you do not have to pay for a new one and the most a resident can be charged is 20.00. App folio does not allow someone to skip payment, and based off the interaction I had today?? I would not trust getting my money back. However due to the cleanliness of the building and the infestation you're overpriced. It is a shame because it has potential but no effort has been taken. You own other properties, and these are run down and a disgusting color to potentially hide mold and other gross things. 725.00 should be the max. Please make sure that the infestation is taken care of for future residents, and a maintenance person is living on property and the cleaning crew gets those massive orb spider webs. I was really excited for this to be a potential home but I will not be finishing my application.

I highly recommend red door realty. I have worked in financial services for several years with…read moremany realtors. The agents at red door take a proactive approach to helping customers buy and sell homes and go above and beyond what I see from other real estate agents. They are also equipped to support commercial and property management needs. Excellent company overall

We worked with Red Door to find a place to re-locate to near Saratoga Springs. As you do, we…read morelooked at quite a few places, (we are renting, for now) and worked with many agents and brokers, some of whom were good, some pretty great. Taylor, at Red Door, was exceptional. He gave us an exhaustive tour of the property in question, was exceptionally generous with his time, and if we had a question he did not know the answer to, (rare) he got the answer right away. He also put in a lot of time on our application, and made the process smooth, and painless. Our impression of him is that he is patient, kind, and very professional. If our re-location becomes permanent, he is definitely our first call when it is time to buy a house.