I felt my appointment was a waste of time No answers for an…read moreongoing scalp problem she took a ten second look, she didn't refer to the culture and didn't seem to have time for me. The appointment lasted maybe 3 minutes and I left with no answers

What a relief, after suffering for months with a rash, Dr Mayba diagnosed and treated and within a…read moremonth the rash was gone. wonderful that we have a Dermatologist back in Kamloops. Very professional and great receptionist too! Thank you from a very happy patient.

We made an appointment to come back at 2pm, we were able to get a doctor at 3pm…read more Still, after going in, the doctor took more than 30 minutes to come in the room. Miscommunication about making appointments, they mentioned that it is not possible, however saw 2 cases of accepted requested appointments later on the week, and 1 appointment made by phone. This trouble just makes me think that either the protocol is confusing towards only us(since they were many exceptions in regards of the appointment) or its a racist issue.

I was not at all impressed with the service I received at the Summit Medical Clinic. Early morning…read morelineups and a long wait are (unfortunately) to be expected when you don't have a family doctor in Kamloops. I can't fault the clinic for this and thus these factors do not have an impact on my opinion. However, there were some other glaring issues that will make me think twice about returning here the next time I need to see a doctor. The first issue is a lack of privacy. The layout of the foyer almost encourages patients to crowd the around the reception desk. Medical concerns can be very embarrassing or awkward for some people and I would hate for someone to feel like their privacy isn't being respected. Even a sign asking people in line to maintain some distance would help with this. The next issue I had was with the doctor herself. I was led into a room by one of the nurses who asked me why I was there. I gave her two concerns, and saw her write down both of them. When the doctor finally came in to help me, she read off my first concern, wrote me a prescription, and stood up to leave (all in less than five minutes). I was a bit taken aback by this and when I brought up my secondary concern, I could hear her sucking in breath. She told me I could set up an appointment to have it dealt with at a later date and walked out. This doctor made me feel like an annoyance. I definitely didn't feel respected by her at all. When I called the clinic back to make an appointment, at first the receptionist didn't what I was talking about until I explained what the doctor had told me. Apparently they have a nurse come in once a month to deal with these kinds of needs which absolutely didn't work with my schedule. When I asked if she knew of a different clinic I could go to that offers these services, she raised her voice at me and patronizingly told me that "this is just how things are" and no, she didn't know of another clinic. I ended up calling another clinic myself and found out that they offer these kinds of appointments daily and the friendly receptionist offered me advice and answers to all of my questions. It was like night and day.

I love Skin! Their expertise and professionalism are second to none. I can't say enough about all…read morethe staff. They are so friendly and welcoming and very knowledgeable about the services and products they offer. Dr. Brink takes the time to thoroughly explain the services and answer any questions you have. Their team takes a genuine interest in your satisfaction and well being and even checks up on you after services. I highly recommend Skin to anyone that wants to look and feel their best! :)

The best spa I've been to in Canada!! Luxurious surroundings amazing staff and treatments. The…read moretreating dr is caring and gentle and they listen to you and take the time with you so they understand your needs. Not like other spa's in Vancouver where they couldn't care less about you.

My wife was admitted into emergency care yesterday afternoon from a request from her Doctor, This…read moreall went great and she received the care that she required, my problem is that about half way through her examination , she was taken down to have a CT scan done of her blood veins to her heart was the last that I had heard sitting here at home 45 kilo's away. Then I get a phone call asking if I was her spouse, and if I was in the hospital this all made on my home land line. and explaining this was the emergency ward looking for my wife, this is rather an heart braking call to receive from a Hospital that is suppose to be taking care of your wife at the time, I feel that they maybe need to tighten up on there procedure's so they don't upset a patients care givers or partners. This is not the type of calls that one likes to hear from a hospital that is suppose to be taking care of their partner at 10 pm in the evening.

While I appreciate that this hospital has several public washrooms available, I was really…read moredisappointed to find no change tables anywhere near the emergency department -- in fact, not one on the entire floor. As a parent with a 6-month-old, this made an already stressful visit even harder. A hospital is one of the places that should absolutely be equipped for families with infants. I hope they consider adding change tables soon to make the space more accessible and family-friendly.