First visit with my beagle mix rescue was like a breath of fresh air for both myself and my dog,…read moreDixie. She got shots, a blood draw, anal glands expressed, and a whole health checkup -- all with no complaints from either of us. Tons of treats, love, and amazing care from Mandy and Dr Larissa. It's always challenging when moving and having to find a new vet. We scored this time :)

Very pleased when they could squish me in as their clientele. Leo loves it there. They even had…read morepeanut butter and treats for him.

Let me just start with saying the vet techs and some of the receptionists are very kind and…read morecompassionate toward us and our dog. However, we will never be returning to this vet. My dog had a growth that looked like a hemorrhoid. I explained this to the vet techs when he got his anal glands done and they checked and said they could not see it which is weird because it was big enough where I personally could see it. I saw it again at home and took him back. They looked at him and said they didn't see it, without examining with their fingers or anything. One month later I'm at a new vet who told me he has a tumor there that needs to be biopsied. When we spoke with the hospital manager Frank Fiachinno, on the phone, he did not take accountability and was not nearly as kind on the phone as he is acted in response to my review. He never said sorry to me. He put on a front, acted totally indifferent and was the most condescending person I had ever spoken to. He even laughed at me on the phone saying "he didn't respond to threats or bad reviews" as my husband told him that we would be leaving bad reviews about this experience after he had treated us poorly and refused to apologize or refund us and gaslit us the entire time, telling us that we were to not believe our own eyes. Just so frank knows, my plan was always to leave bad reviews and involve legal action for our dog's pain and suffering. The first time we brought our dog into the office over a month and a half ago the growth was popping out of his anal cavity when he would go to the bathroom. It was clearly visible and painful for him. He attempted to nip at one of the vet techs for the first time ever as he has been going for a routine examination like this for his anal glands for 7 years. As I stated above, the second visit with a vet, she looked at his rear end and said it looked fine and did not even attempt to check with her fingers even after we told her the growth was inside. Her name is Denise Belue. Two visits in a month to address this issue. They did not examine him appropriately. Luckily we have found out that the problem with our dog did not develop progressively as Frank tried to suggest, it's been a chronic condition that the vet and vet techs should have noticed. Our problem is not with the 70 bucks they owe us for not doing anything in the exam, but for ignoring us when we knew something was wrong and then refusing to take any accountability. It's the principle of the matter. Frank, I hope you resign from your job because if it's not clear to you already, it's not a good fit for you to be dealing with customer service. Thank you for showing me the true, snarky, uncaring, and irresponsible character of Point Area Vet. I wouldn't recommend taking your animals here if you want people who actually care about your pet and want them to live.

This is the second time in this year leaving voicemail and ​nobody not picking up the phone or…read morereturning a call. My dog is now dead and headed to cremation. Thanks for all your insensitivity, Stevens Point.

After a terrible experience with another breeder, I was super careful and skeptical of trying to…read morefly cats from another state. However, Ann is really sweet and super prompt with her replies! She told me exactly how the process works of flying kitten to another state and sent me a picture of my baby at the airport when she was about to fly him out. She sends them in a carrier with cushions, food, and water and has the TICA papers and other kitty files under the cushion. I texted her about questions since I'm new to being a cat mom and she always responds with helpful advices. He has settled in well over time (had him for 2 months now) and he's my entire world :) I would definitely purchase from her again!

This was our first time working with a breeder and we are so glad we went with Ann! She was super…read morehelpful and responsive during the entire process and her kittens truly are amazing. She is one the few breeders with lovely cinnamon Ragdolls! Additionally, she continues to check in after you've taken your kitten home to make sure the transition is going well. We are so happy with our kitten! Would definitely go to her again!

We adopted Monk, now Remmy, 4 days ago from HSPC. So thankful to Sherri and Deb at HS for giving us…read morethe opportunity to give love and get love from this sweet guy. We can tell he was well cared for there and at his foster home. He is very smart and adjusting well. We like how he watches TV but doesn't like the dog he sees in the mirror. Thanks again to everyone that made this adoption at the HSPC a pleasant experience! This will be a well loved puppy.

I know first hand the people that work with the animals and care for the animals take great pride…read moreinsuring each and every animal is cared for in a loving and nurturing environment. It doesn't matter how many animals they have or how many kittens or puppies are born they will give that little extra love to those animals to make them feel secure and safe. I couldn't be prouder of the people that give that kind of loving support without giving a second thought about their own personal needs. We need to thank all those individuals and I hope they're as proud of them selves as I am of them Thank you, and may God bless and watch over all of you!! Edward K

In my last review of petco, I had just lost an 80 dollar fish and was sold some fake gold for 500…read more So, I was already a little upset. I ever used to go to petco, because people told me it was expensive. Some of the equipment is, but the fish are reasonably priced. The staff there is helpful and try to work with you if there is a problem. I'm there about once a week and it is also somewhere I can take my dog if it's freezing outside.

We had to unregister for a puppy class and Josh was great to help us get our full refund. The…read moresystem was being weird but Josh was persistent and very friendly and helpful to get our class taken care of. This store is cleaner than others I've been to and I suggest it.