I am new to E. Syracuse. A neighbor recommended this company along with a couple others. Chris…read moregot right back to me and came over and gave me a quote to clean up the overgrown yard, take out some brush and clean/repair the patio as well. They've done a great job! Very respectful and polite, easy to work with! Highly recommend!

Great service. I contacted Medina's during that 2 ft snow storm and luckily a truck happened to be…read morearound the corner from me. After that, we set up a contract for the rest of the winter. I was very pleased with everything.

Paul called me back within 20 minutes after I listed on Angie's List for tree removal. He came over…read moreshortly after our conversation and removed a tree that had fallen on my shed. Very thorough, professional and honest. Great service!!

I typically do not leave Google reviews, but after everything we experienced, I feel obligated to…read morewarn other homeowners. Paul comes across as a nice guy and has a great sales pitch. He knows exactly what to say to gain your trust and make you feel confident in hiring him. Unfortunately, our experience was completely different once the work began. We dealt with property damage, unfinished work, constant delays, broken promises, lack of accountability, and what I believe was an incredible amount of dishonesty throughout this entire project. When Paul came out to do the estimate, one of my concerns was protecting our driveway from the heavy equipment. He assured us that he would put down track pads, pallets, or some type of protection. I brought it up again after the work started, and he again stated that he would take care of it. It never happened. We paid a $5,000 deposit and expected a professional company that could complete the work they agreed to perform. Instead, every day seemed to come with a different excuse, a different promise, or a different reason why the work wasn't getting done. It also became apparent that there was no consistent crew. Some days there were workers, some days there weren't. A couple of days it was just Paul and his girlfriend working. Other days there were different people showing up. It never felt like there was a reliable team in place capable of completing the project. At one point, Paul complained that workers were "greedy" because they wanted $250 a day to work. My response was simple: if that's what it takes to keep workers and get the job done, then that's part of running a business. As a customer, that should not have been my concern. My concern was having the work completed as agreed. What was even more concerning was that after receiving a $5,000 deposit, Paul came to our door asking for an additional $500 to pay a worker. Again, that should not have been the customer's responsibility. Staffing and payroll are the responsibility of the business owner. After continued delays, unfinished work, damage to our property, and repeated promises that never materialized, we decided it was best to end the contract because we no longer had confidence that the project would ever be completed. Even after paying a $5,000 deposit, we still gave Paul an additional $1,000 when we agreed to end the contract. This was based on his verbal agreement that he would return and grind the three remaining stumps that had been left behind. That never happened. We called, texted, and followed up multiple times. Eventually, we were completely ignored and ghosted. What frustrates me most is that we truly tried to be patient and understanding. We gave chance after chance because we wanted this project to succeed. Instead, we were met with excuse after excuse, unfinished work, property damage, and a contractor who stopped responding after being paid. My advice to anyone considering this company is simple: get everything in writing, document everything, save every text message, and take photos and videos before, during, and after the work. Thankfully, we did. Now we're left with a damaged yard, stumps that were supposed to be removed, a tree that still needs to come down, and a cleanup job that was far from professional. After all of the promises, excuses, delays, and lack of follow-through, we are now forced to hire someone else to finish and correct the work that should have been completed in the first place. Based on our experience, I found Paul to be extremely untruthful, unreliable, and unprofessional. Homeowners deserve honesty, communication, accountability, and follow-through. Unfortunately, that was not our experience. Proceed with caution.

Joshua responded quickly to my request, and I am very pleased with the outcome. He cleaned up…read moreafter, is very professional and friendly. I will definitely schedule any further tree work with him.

Josh showed up on a Sunday Fathers Day and removed logs for me at a reasonable price. Very…read moreprofessional and reasonably priced. Thank you

Based on my review of several websites, this company was one of the best. The owner, Steve Jasper…read morestopped by last week to provide an estimate/quote. He evaluated fully, described exactly what he was going to do and then provided me a quote. Of course this being American, I asked him if he could adjust the quote a little for his possible new elderly client. He immediately adjusted the price and was very glad to do so. He set up a date/time for the 9 old, fully grown cedar trees to be removed and showed up on time & ready to go. Well, they just finished and did a SPECTACULAR JOB and even cleaned up the entire section of yard as an added bonus. All the workers were dressed properly and were VERY NICE & RESPECTFUL. I truly don't know how it could have been better. Great job! Great company! Honest! Paul E. Clapper, Syracuse, NY

i reached out to earth tenders tree care after purchasing our home in syracuse. our homeowners…read moreinsurance threatened to drop us after finding that our beautiful maple tree hung over our roof quite a bit. steve and rose came by later that same day to take a look & give us a quote. pricing was extremely reasonable, no BS, they were knowledgable, genuine, and understood exactly what i wanted to have done. they were mindful of the urgency of our situation, and the job was completed in a very timely manner, despite how busy they must be this time of year. clean up was also very well done. i will go out of my way to recommend these guys to anyone i know. thanks again!

Roosters Tree Pros took down a damaged tree for us and a dead tree for our neighbor. They did a…read moregreat job for a great price and Ryley was very responsive to text messages. He showed up on time and left the work site clean. I would definitely hire them again.

Absolutely amazing services and by far the best prices around. They cut down a large tree in my…read moreyard and when they left there was not even a single branch or piece of bark in the yard. Very professional and would use this company again 100%.