Yesterday, while my daughter was driving back to Bonnie's from where she was doing her observation…read morehours, she hit a pothole (on route 86), and got a flat tire. She is safe, car is good, we live in WNY so, we're going to have winter potholes. But, HUGE learning experience I need to share! she did great, pulled over as far as she could, "called AAA" (I have now learned it's all done on the app), filled out the questionnaire- do you need a ride (or something similar), she checked yes. It then shows you the time when to expect AAA. 16 minutes later(great response time), the flatbed arrives and pulls in front of her simultaneously a vehicle pulls behind her. Here is where you need to pay attention ! A gentleman gets out of the car that's behind her, walks up to her driver side door and says are you OK? She says yes thank you for asking. I have a flat tire he says do you need a ride? Victoria says yes I need a ride, I checked that box on the app. he doesn't respond. She then says to him my dad needs to know if the tire is salvageable and is the rim salvageable as well? He says after looking at the tire your rim looks good but the tire is not salvageable. She says OK can you take a picture so I can send it to my dad, he takes her phone takes a picture of the tire gives it back to her. In the meantime, the very honest and trustworthy tow truck driver gets out of his truck goes to Victoria's vehicle and starts to hook things up and says to her, "do you know that man?" she says "no I thought he was with AAA," the tow truck driver says to her,"he is not,and I know him and he's weird." He has her get in the tow truck with him and he safely brings her back to Bonnie's. Praise God there are kindhearted, trustworthy people out there. My point from this post is - Obviously be careful. But also, rightfully so, it made sense to Victoria that there was the tow truck and a car arriving at the same exact time almost as if they were together! Tell your kid only to talk to the AAA driver! In her mind AAA sent an uber driver for her and a tow truck driver for the SUV. That made sense to me too. I am forever greatful for the protection the AAA driver gave my daughter and made sure she was safe!

There aren't enough stars for this review! On June 4, 2024 we were stranded on the side of 86 East…read morewith lots of traffic! After waiting over 2 hours for another towing company and eventually was a no-show, EMR was contacted by our insurance company. They responded in no time! Our short school bus was towed to an awesome garage in Cuba, NY. This company's customer service is above and beyond. Jason and his wife make a great team and my husband and I would recommend them for any towing, assistance, or recovery that anyone would need. Thanks so much for being such a credit to your industry and two very awesome people.

My son slid his truck into the ditch and was definitely stuck. And the road was ice covered - I…read morecouldn't even get to where the truck was buried. Hell I couldn't even stand on the road w/out holding onto something. Fortunately, Jason was able to dispatch immediately and was able to recover the F250 without any damage. Professional and Safe. Certainly had the tools and the knowhow on how to execute the recovery. Impressed and glad I called EMR.

It's July 5, 2024 and I called up Dan's auto body because I had a right rear tire not holding air…read more Will picked up the phone and didn't hesitate to stop over at the body shop and help me out with my bad tire. His whole family with him, but didn't hesitate to treat me like I was family and fixed up my tire, plus all my air tires were good on a busy holiday weekend. It's nice to run into real good people like that and I highly recommend them to everybody and Salamanca and travelers passing through. Happy Fourth of July!

Dens auto charged me $265.00 to tow a car less than one mile. Owner Dennis stated that it was after…read morehours and snowing. Then I was charged $45.00 a day storage for 3 days. Not happy, I will never patronize nor recommend this business to anyone. Never never never!

Amazing company from start to finish! We had a new furnace and AC installed with Comfort Zone and…read morethey exceeded my expectations. Steve and crew placed drop cloths down and made sure everything was clean and tidy at the end of each day. Also happy to find local companies to support!

What a wonderful Company do business with,a real professional company that truly cares about their…read morecustomers and their needs. Steve,Sue, Greg, and Patrick will go out of their way to ensure that all aspects of the job are a-one in appearance and without a hint that their was construction done in your home. Give them a call for your air conditioning and heating needs, you won't be disappointed

Adam always goes above and beyond. Somehow time after time being swamped with work still makes time…read moreto get you in to diagnose the problem. Been coming to him for years and is always my go to guy that knows his stuff.

No just NO! This place is the epitome of taking advantage of…read morepeople they assume don't know the actual cost off parts or how long your typical jobs take. They way over charge almost double on some parts and way over charge the labor by telling you it will take hours more than necessary...if it takes hours more than anywhere else would take get rid of your garbage dumb mechanic or eat the cost of time you con artists. I've modified my own demolition derby cars and driven them! I've done my own brakes! I've changed my own oil a million times! I've had jobs ordering and delivering parts and paint to shops in high school(WNY), college(TX), and grad school(Long Island)! Don't look at me with a Coach purse, makeup, and long nails and ASSume I'm a clueless female that's an easy mark to overcharge like that... it's not happening because I'm going elsewhere. I saved $675 by getting my parts from Randolph Auto Supply and having them delivered to Tuneys in Kennedy instead. B&B auto in Randolph also quoted $600 less than Bouch's too while using Auto Zone for the parts. The other job Bouch's quoted ~$700. West Herr VW in Williamsville did it for $520.37(I have the receipt next to me on my desk while I write this) and WHVW gave me a loaner new Jetta while they waited for the parts to come in! DO NOT be fooled by the swindlers at Bouch's.

Drove 5 hours to Olean for a weekend and a piece on the side of my rear bumper rusted off. Gave…read morethem a call on a Saturday in which they weren't open. They answered and said they'd check it out. Got a quick repair in less than 5 minute. Really nice guy!!

Really reliable and trustworthy car repair place. Brought my car in for some minor repairs one day…read moreand had them done in an extremely fast time frame! Excellent work and great communication.

Excellent customer service. Dumpsters are well-maintained and look like new. Followed directions…read morereally well for drop off. Patient and helpful office team. Highly recommend.

Cleanest dumpsters around! Quality service and easy to work with! Definitely recommend Cyrco Roll…read moreOff Service for your job!

I have known Denise for a long time . He is right there when you need him . He works hard . He will…read morefit you in his busy schedule as quick as he can . He is very nice to talk to .He has very good equipment