No problem making a timely appointment for break repairs. Got me in within 24 hours and did a…read morefantastic job replacing breaks in a short period of time. Would definitely recommend. Price was reasonable as well.

They do adequate repairs but charge exorbitant fees. We need more competition in this area so that…read morethese prices can come back down to earth

Kyle from Cassatt & Sons towing was a huge help! Fast and friendly service-we will be calling them…read morewhen needed!

From the owner: When you choose Cassatt & Son's for your towing needs, you can rest assured knowing that your…read morevehicle is in good hands. Our staff is up-to-date on the most current regulatory requirements and makes sure to use the safest and most efficient towing techniques. We offer various services, from roadside assistance to light-duty towing to purchasing junk cars. No matter what your needs are, Cassatt & Son's has you covered. Call now for your free quote.

I'm traveling around the country and my brakes started acting up. I was in Salamanca and found B &…read moreK. Bill was great...diagnosed the problem, ordered the parts and had me back on the road only three hours later than I expected to be. And he gave me a ride to and from the Casino so I could get a meal and stay comfortable and cool while waiting. I don't imagine I'll be back in Salamanca, but if I was close by I'd definitely go to B&K again.

Bill was a total blessing. In route from Ohio to New Hampshire had the worst sound coming from my…read moreleft front tire. Bill jacked up the front end got the hubcap off it was just a tire weight that came loose we both were puzzled with the sound sounded much more horrific. Put a new weight on I was down the road in 10 minutes thank you so much Bill I'll say enough good helping us Road dogs Out. Best RB Stone

In all fairness this deserves to be 0 stars. Extremely unprofessional, rude, ignorant owner, with…read moreneglect to customers and total lack of any customer service at all. Got out of the car up front with the car on still to go to the window (with no intention of parking there) to ask about a certain part and guidance, and the owner came running to the window yelling and "saying you can't park there" and making other extremely bold and ignorant, rude statements with an attitude to his (first time customers). Eventually dealt with an employee who was better. Went to find a vehicle for a part needed that was originally told that would be there, and was not there at all, after searching two full yards. Absolutely no record of inventory, and nearly mauled twice by two separate yard dogs and had to run, that we were never told about or to look out for. That is just looking for a lawsuit if anyone is ever injured without the knowledge of them. STAY AWAY from this place at all costs. I usually never give negative reviews, and it's been a while since I've been treated this way if I ever was.

Dependable told me "WE HAVE OUR OWN DRIVERS WE WILL HONOR THIS MOVE"…read moreThey did not use their own drivers for the move and the quoted price was 360.00 more than any other company who was using drivers off the national dispatch system like dependable did. Out contract was for 150.00+25.00 deposit and the remainder of 1300.00 was to be paid to the delivery driver. The delivery driver's company ( which was not dependable, It was actually a company called NWAY) wanted 950.00 for the COD and did not take credit car payment. I made arrangements to get them the money within an hour of verifying I was not being double billed. The receptionist and Dependable said the 175.00 was what was charged. The next day Iooked at my credit card statement and I was billed 189.00 and 378.00 . The contract only authorized them to bill my card 175.00. The contract stated that only NY state residents pay sales tax. I am an Ohio resident. After multiple attempts to contact dependable and talk with David White Hill the owner and was never given a return call I disputed the difference between 189.00 and 175.00 (14.00) and I also disputed the 378.00 to my credit card since it was never authorized in the first place. I finally called and got in touch with the Owner Dave Whitehill. He asked if we were on a recored line and I said "no this was going to be 2 gentlemen trying to work out something"and he said we you should be. He proceeded to MF me more than anyone had ever done in my life he called me a "deadbeat faggot"also. Then he hung up on me. I attempted to call back but he had left. I called again and was trying to talk to someone about the remaining balance I was going to pay. ( I don't think I should owe it because their service was the same I would get from any other company on the internet. I had multiple quotes on this move but went with one 360.00 more because of the promise of using their own drivers. Moral of the story is just use anyone on the net who seems decent at the lowest price because unless it is a 2600.00 move by a white glove company they are all the same. Our driver was from the national load dispatching pool and he was a good guy.

I have called multiple days in a row for an update on a truck they've had for 17 days I get told…read moreby multiple different people at this location saying "we will call you back " and I never get a call back from anyone every time I reach out there's a different excuse on why I can't be told an update .

Stay away will rip you off charged 1390 00 for 3 hrs of…read morelabor to change a clutch fan because I bought my own parts very shady repair shop

the owner is refusing to fix a dangerous suspension knock after their technician heard it and is…read moretrying to force an insurance payout. They wanted my girlfriend to drive the vehicle until it got worse so he may properly diagnose it because he couldn't replicate it in the shop. We did a ride along and he clearly heard it told his manager and things got out of hand when I asked him to fix it and now they're trying to push it off to Honda under her insurance.

Where do I start? At first I was told they accept checks now because it's a "Police Tow" they do…read morenot accept checks? Why? Because maybe we are shady people? How about I had a flat and the police called you guys to tow it for me? Except when I told you to tow to my home you t towed it to your business!! 540.00 I gotta go there, how? You towed my ride! Stupid people stupid customer service!! Minus one if I can help it