I had an appointment Friday morning for an oil change at the Kingston, PA location. As luck would…read morehave it, my windshield cracked in the freezing temperatures Thursday morning on my way to work. I called, spoke to Jake, he told me I could drop it off after work & they would keep my vehicle in the garage overnight to prevent further damage. Flo called me when my car was ready (by 10am) Friday & I was able to make my noon appointment to get my new windshield. These guys are always a pleasure to work with & they go out of their way to help their customers! Thanks again, you guys Rock!

woody and Bruce at Kost Tire in Dunmore were fantastic! I came in with a slow leak and they took…read morecare of it right away! The service was not only fast, but they were friendly and courteous. I really appreciate their help and highly recommend this location.

I had an appointment at noon for yearly inspection. Arrived at 11:45, but they didn't move my car…read moreuntil 12:31. They finished at 1:15. Could be partly my fault for arriving early, but I don't think they should start my appointment 30 minutes after the scheduled time.

I would not recommend this auto shop. I go to places just to see their services and write reviews…read moreto help others... when I'm at your place of business I'm there because I've been told there an issue or it's a good place to go. I am very disappointed with my experience at this Firestone location. I brought my vehicle in for a check engine light. Before authorizing the diagnostic, I specifically asked whether the diagnostic would be honored if the same issue returned. I was told that it would. After paying the diagnostic fee, I was given a diagnosis that I questioned because I had already addressed that repair in the past. I explained my concerns, but I was assured the diagnosis was correct. The very next day, the exact same check engine light and code returned. I brought the vehicle back, and the service advisor told me there should be no problem rechecking the vehicle at no additional charge. He scheduled me to return the following day. When I returned as instructed, the manager informed me that I would have to pay another full diagnostic fee for the exact same issue. I explained what I had previously been told, but that commitment was not honored. While waiting, another customer came into the service area visibly frustrated, stating that he had returned multiple times for the same problem and had spent over $1,200 in diagnostic fees. I cannot verify his experience, but hearing that made me lose confidence in continuing with this repair. At that point, I requested my keys before any additional work was performed and left. I had also waited over an hour after my scheduled appointment before making that decision. Once I returned home, I used my own professional scan tool, researched the issue, and compared the diagnostic information with manufacturer resources and repair information. Within minutes, I identified what appeared to be the actual problem: the EVAP vent solenoid. I purchased the replacement part for less than $60 and installed it myself. The repair took only a few minutes because it was a simple plug-and-play replacement. After driving the vehicle, the check engine light cleared, and my scan tool confirmed the repair had resolved the fault. Based on my experience, I lost confidence in the diagnostic process at this location. I expected the original diagnostic to identify the correct issue or, at the very least, for the store to honor what I was told regarding rechecking the same problem. Instead, I was asked to pay another diagnostic fee before the original diagnosis had been verified. Also vehicle came back with more issues that were not present at all tpms sensors unlearned and door hinge is somehow broken.. these are items that are extremely unlikely to break due to just being replaced and or serviced correctly. This review reflects my personal experience so other customers can make an informed decision.

Coupon below! Quiet area, Clean space, lots of customer chairs and two tv in the waiting, enough…read moreparking. Went there today for an inspection. The mechanic made comments about my wipers. Mouflers and y'all know how these mechanics always tryna find something "to fix that's broken". But I knew that ahead of time so I told them I'll fix it some other time. Just wanted an inspection and that's it bro. READ THIS PART-- I also found a coupon online and show them the image and got $5 off so that was nice. look at the image I posted. Here's the link below. I gave them a 4/5 cuz even after I made an appointment and arrived on time, there were people who came after me and were being serviced while my car sitting there idle after inspection. I had to take initiative to go up then the clerk rang me up, I paid and left. So POOR communication on the actual inspectors part!!! https://www.mavis.com/car-inspection/?ab=JWT&utm_id=go_cmp-17176906517_adg-135833084785_ad-596541590098_kwd-141419011733_dev-m_ext-_prd-_mca-_sig-Cj0KCQiAlKmeBhCkARIsAHy7WVuBf3hRsWWfAbI6GxTOq7N8Jett20yxGFzmyPD6nwwCRoI8QO8aSi4aAolvEALw_wcB&utm_source=google&k_clickid=_k_Cj0KCQiAlKmeBhCkARIsAHy7WVuBf3hRsWWfAbI6GxTOq7N8Jett20yxGFzmyPD6nwwCRoI8QO8aSi4aAolvEALw_wcB_k_&gclid=Cj0KCQiAlKmeBhCkARIsAHy7WVuBf3hRsWWfAbI6GxTOq7N8Jett20yxGFzmyPD6nwwCRoI8QO8aSi4aAolvEALw_wcB

This is regarding the Mavis 135 S Wyoming Ave, Kingston PA…read more I called at 3 requesting a state inspection. Guy on phone said to be there at 5 I arrived at 5 and told the guy at the front desk I had an appointment. He had no record of my call & went to check with the manager. Turns out the manager made the appointment for me but the guy at the front desk wouldn't honor the appointment because inspection takes 1 hour. I was there at 5 and they close at 6. The manager is weak for letting his underling dictate what can be done at this location. Plus the manager didn't even have the decency to come out to talk to me but had his desk guy come back and say he had to explain the 5:00 rule to the boss. Hey front desk guy, a little advice. When you're telling someone you won't honor an appointment time, and it's your fault, don't keep a s**t eating grin on your face. It's creepy.

I took my car down for its yearly inspection and they had me in and out right away. They didn't…read moretell me I needed all sorts of things done. It's great to go somebody who doesn't take advantage of a single older woman and that is so appreciated! I do like the fact they made recommendations and were not pushy!! Highly recommend their service!

Fantastic service here today! We originally planned to visit the Forty Fort location but found this…read moreone when we looked up the directions on the Web site. This was more convenient. Needed an inspection and used the coupon from the Web site. It's a very frendly staff here and the work was completed the same afternoon. We're very happy to see there's a good service spot here for when there isn't time to drive down to the dealer.

Do not take your car here, my husband took his car on Saturday 12/13 to put his new tires on the…read morecar. The guy who was working on the car jacked up the car and broke my trailing arm and never said anything. When we went out later that afternoon, the car was swaying back and forth and when my husband looked underneath the car to find out why it was swaying that's when he found out that the control arm was broken. When he called this place to inform them, they outright lied and said that they did not do it. First of all, that is a safety issue, they should have never let him leave that place without telling him about that mistake. He could have gotten killed. I have pictures of the damage of everything, the manager, Dave was rude, and denied everything. First, why would I put $500 new tires on a car that's not drivable. With a broken trailing arm, the car is not drivable so they cannot sit there and say that it was like that before because there would be no way that he would be able to drive there and if it was hypothetically why would they do the work on it and not say anything. I am taking this to the better Business bureau and I am also filing a small claims case, if you value your safety, take your car somewhere else.

I have been to this business 3 times for tires and have been 100% satisfied each time. Funny story:…read morefirst time there for 4 used tires. Couldn't tell they were used. Guy says "looks good, you're all set". So I left. Well, when I got home I realized that I FORGOT TO PAY! Yeah, I hurried back and apologized and the guy inside was all cool about it and said he trusted that I'd be back. Paid up, received a receipt and left. Good experiences all around. Thanks to you men and women!

manager ron is very disrespectful. car wash almost never works... unfair treatment to employeesread more

Commercial: 5 weeks to replace a alternator in a F350…read more Worst part they where told day 1 it needed a alternator. Ask them to install a goose neck hitch and mechanic refused to do the work. Manager is a wussy and lets his workers dictate to him. Again 5 weeks!!! WTF. Will never see my fleets business.

Great tire shop with fast and friendly service…read more I needed a new set of 4 all terrain tires and this was the closest shop within a 75-100 mile radius with the size I needed in stock and on hand. I needed the tires right away for an offroading event close by. Facility is clean and nice. Staff here is very friendly. They will try quite a bit to sell you on the certificate warranty. It's up to you to decide if it's worth it. Think of it like an extended warranty for your tires. Recommend checking this place out if you need a good tire shop in the area.

I had a flat tire on the way to my parents house and needed a new tire. They closed at 6 and I…read morecalled just before 5. I was about 40 minutes away and driving on a spare. They told me not to worry and to head over. They were super helpful, fast, and never tried to upsell me.