I took my brand new car in for an inspection, and they insisted that I needed to buy new wipers…read morefrom them in order to pass the inspection. They cited streaks which they were not able to show, and told me if I left to replace it I would have to get a whole new inspection, essentially charging me for two inspections unless I payed for the parts they wanted to sell me. I took the car immediately to the Ford Dealership, which found no issues with it and had no problem passing my inspection as is. The car is brand new, with only 3,000 miles on it, most of which were put on at the dealership which replaced the wipers and everything before I drove it off the lots. I heard them tell at least two other people that they also needed new wipers on their inspections which further makes me suspicious that it is just their current parts selling scam. I intended to file a complaint with the state inspection agency so that this type of thing does not keep happening to people. I have been using Jiffy Lube for a long time, and while I was not going to need to come in as frequently as I just got a new electric car, I certainly had been recommending it to all my friends. They have lost a life long advocate and customer from this experience.

They opened on time, and started work right away. They took care of the drive train belt, flushed…read moreout the radiator and engine and gave us discounts being we were stuck on vacation. The manager was very nice. We would recommend them again.

Really good quality service . Goes above and beyond to get the problem fixed. [mostly]Works on most…read morecars. Been going to this mechanic for 12 years.. Only thing is that you have to bring exact change because he has no change to give. Accepts credit cards and checks. Only problem. Other than that is good. I no longer go here now because he charges 2-3 x more now than other mechanics charge . I brought my own brakes pads and rotors and he charged me 500 dollars to put them in. After a few overpriced jobs he did for me I had to do what was best for my budget and find other mechanics who were reasonable . Few of my friends stopped going to him as well. Don't get me wrong does really good work, but I can't afford the price gouging anymore!!!

My family has been relying on George and his crew of quality mechanics for many years. It's…read moreimportant to have a mechanic who can be trusted, and we find this in George. We have no reservations about their capabilities, honesty, fairness and timeliness. George is very good at communicating what the issues are with a repair and always gets my permission before doing the work. Location is very convenient. I highly recommend this business.

I went in for new tires. They told me my brakes were 90% worn. I took my car to my trusted…read moremechanic, and they're only 30-40% worn.

The staff is very kind, and the work is quick and done very well. I can't recommend them enough…read more Such a great place! Not to mention they make sure the work is worthwhile and do not take advantage. thank you Mavis on W Market street!

When I arrived to get my oil changed I decided to get tires too a they had to get the tires from…read morethe warehouse. It took awhile for the tires to get there, ut they got them pt on fast and kept informed of the progress. They were polite and knocked little off for the wait. I will go back again. They suggested other services but were not pushy. I am very happy with the work done. The shop and waiting room and rest rooms nice and clean.

The service was outstanding! I got what I needed and they were very polite and helpful! And very…read morequick service!

Very prompt service for my flat tire. Very nice staff. Great prices. Would go there again.read more

I was passing through town on my way to Western PA and got a flat. Calling around, nobody had my…read moresize tire in stock, including Kelleher. This meant I was faced with the prospect of spending the night in Scranton to wait for a tire to arrive at some time the next day. Realizing my 'problem', Larry offered a solution at a reasonable price that would allow me to continue on my way that afternoon. When I drove up, they took my car right away, swapped out the tire, and I was back on the highway within 35 minutes. A fine group of people. Thanks guys!!

I went to Wal-Mart Auto Care for an oil change. Paid 50 something dollars, and left. While on the…read morehighway. I heard a wind like sound coming from engine compartment. I pulled over, looked under the car, and saw that the driver's side engine cover was touching the ground as well as having been ground down by touching the road. It became clear that the mechanic that performed the oil change under my car either did not properly fadten this cover or left off fasteners. Going back to Wal-Mart to have them rectify this shabby craftsmanship which caused damage to my vehicle.

I drove up and 3 associates came out. I had a flat tire with possible tire damage. There seemed to…read morebe confusion about what to do. They called another associate out and he said he would have to put it in the lift to see if there was actual damage or if the flat could be fixed. One of the associates got into the car, closed the door and put his hand on the steering to drive the car into the bay. Which was shocking to me because I had the keys in my hand and the car was off . Another associate said he gets ahead of himself sometimes. I tried to ask another associate about the flat and he said I don't speak English. I was quoted a price and agreed to it. I was never called to let me know the job was finished. I scanned the tag after about 3 hours and it said there was a problem. I went back and the car was finished. I was given a different total and when I asked why was the total different , I got a blank stare and no real explanation. The whole experience left a bad taste in my mouth and I will never go back there, even if I had 4 flats. Nobody seemed to know what customer service is truly about.

I needed 4 new tires, an Oil Change, and an Alignment. I visited 3 places in the Dickson City…read morearea. Firestone (I had used them before, back in 2022 for 2 tires), Americas Best and KOST Tires. Firestone gave me a reasonable price for true "Firestone" tires. Americas Best were $80.00 cheaper but they were for "No Name" tires, and they did not do Oil Changes nor did they have an Alignment machine. Never buy tires and not get an alignment. KOST was $200 more for a set of Goodyears. Even his no-names were more than Firestone. I went with Firestone. I made an appointment for a Saturday. I dropped off my car on Friday night. As promised my car was done by 3pm on Saturday. All is good. I received several emails from Firestone regarding my car, and got 2 status calls from the shop. I don't think you can ask for more than that. They are a pretty busy shop. They have 10 bays and 9 of them were occupied both times I was there. I would encourage making an appointment is advance.

Big bill lot of work. Took 3 days. Everything was done to our satisfaction. Brakes, rotors,…read morealignment,

Was here in January for an Oil change/Tire roation. They mentioned my break pads were worn and I…read moreneeded them replaced. I declined the service and just recently went to get them checked. My mechanic told me they are "like new" and there is nothing wrong with them. Seems like a money grab to me. I was here once before in October for a tire repair and got two tires replaced as well, makes me wonder if I was ripped off then. Thankfully, I declined the break pad repair from them and went to a trusted place to get them checked out since nothing was wrong. Unfortunately, this place seems to just want to take your money & not actually help the customer. I won't be back and won't be recommending this.

AMAZING service!! Tara and tyler were so helpful in getting my company vehicle serviced. They kept…read moreme fully updated throughout the day on what needed to be done and exactly when the car would be ready to be picked up. 12/10 service!! Would highly recommend to anyone looking to get your car serviced. Thanks team at Jack Williams!!

This business is exactly what it is proposed to be an automobile repair shop. I took my car there…read moreto have tires mounted and again I returned when I needed a tire replaced and again I went there for a tire repair . The shop is honest , the price is fair and you get a no frills experience. The place is neat and clean they seldom keep you waiting long and the waiting room is neat and what I would like to expect at an auto repair shop.

I went for two new front tires that didn't even last a month (less then 2000miles) and literally…read moredry rotted I found all there tires are bad. The owner behind the desk who was rude just makes up a million excuses for his way over priced tires They also broke two lug nuts and tried to tell me it was like that when I came in unbelievable