Ken does an incredibly thorough job for all of my real estate clients. He works efficiently and…read moreprovides detailed home inspections so buyers and sellers can make informed decisions. I've used many home inspectors but Ken is my go-to inspector going forward.

I don't know how good Ken is, but he's got really bad customer service skills. I have contacted him…read moreby phone and text at least 4 times over the past week. He has not answered his phone, he has not returned my calls or left any kind of message as to why he's not answering. I am in the process of buying a home and I have 8 days remaining to get the inspection done. I even sent a message through yelp but got no reply. Obviously he doesn't need my business!

Great and detailed inspection! Very professional and helpful! Was on time for everything and very…read morehelpful.

Greg is my "go-to guy" for home inspections. He's so thorough. I can trust him not to miss…read moreanything. This is the third home he has inspected for me. He's super friendly and helpful. You won't be disappointed!

Yes some were mentioned in the report but not nearly all of the things we found that needed to be…read morefixed, that should have been mentioned.

Len and his team were exceptionally thorough. His depth-of-knowledge, clarity and professionally…read moredispassionate ("just the facts, ma'am) findings report during walkthrough was exactly what we needed to address the rather significant results of his work. I think the way the inspection was handled played a significant role in the successful outcome of the negotiations which followed. Also, Kaitlin and the office staff consistently keep everything on-track and don't miss a beat.

Helpful from the get go. Came recommended from our realtor and I think she's good to keep doing so!…read moreWas on time, thorough, and helped when I was reaching out last minute the day before the inspection. Dwight was great, price was totally fair!

Dwight was excellent. It was our first time buying a home so the process was all new to us. After…read moredoing the inspection he went through everything in detail and answered all the questions we had. Broke it down and told us what needs immediate attention and other things that can be worked on over time. Highly recommend.

As a homebuyer, I feel that the seller who used this company for an inspection and report was…read moreseverely mislead. Pertinent information regarding their home was not included in their inspection report. Had we, the buyers, based our purchase on the seller's inspection report, we would have been ready and willing to buy the house with the understanding that we would have needed to put about $5,000 - $10,000 of work into the home. Based on our separate buyer's inspection, we likely would have needed to have significant repairs to the foundation, starting at $20,000 in addition the previous range. In addition to these repairs, the foundation repair would potentially cause other issues with the floor, drywall, and windows, expenses that would be nearly impossible to predict or budget for. This was downplayed on the seller's inspection report, as if age of a home has no factor upon future ramifications. There were numerous other issues such as exposed wires, window repairs and gutter repairs that were not identified at all on the seller's inspection report. It is one thing to instill a sense that home issues may not require immediate attention and can ultimately be resolved with quality repairs and sufficient funds. It is another thing to dismiss information in regard to the health, safety, and salability of what is many people's largest lifetime investment. We were fortunate enough to have a buyer's agent and inspector that provided us with a much more comprehensive report and were willing to tell us that this home would have been a significant financial burden. I worry that the sellers have not been provided with similar clarity while working hard to sell their home.

His inspection was routine, I guess, but he refused to talk to me after we received our emailed…read morereport. I had several questions about photos and comments he made, and I needed ten minutes of his time to discuss the report. Three messages and an email were left unanswered - he refused to call me back. I even left specific questions on my voicemails that clearly needed answers. Apparently, Luke wants to exchange $800 for an emailed generic report, but will not speak to you afterwards. He does realize I'll buy another house in Eugene at some point, right?

Kyle is an excellent and thorough inspector. I've used him multiple times and referred him to…read moreseveral people who've all had great experiences with him.

We hired Serenity Inspections to look at my parent's house based on a recommendation from our…read morerealtor. Scheduling was easy and could be done online, and we received a phone call from Kyle beforehand, explaining the entire process. Kyle was very professional and completed our inspection within one day, detailing his findings to us onsite, and providing a comprehensive report a few days later. Thank you for the great customer service and quality work!

Rob is an expert home inspector with experience as an inspector as well as having worked in home…read morebuilding and landscaping for years. His approach blends professionalism and warmth. Both effective and efficient, Rob works to give home buyers the best information about the property. His work is worth every penny and then some! I have worked with several inspectors and Rob is top notch!

From the owner: NACHI Certified Professional Inspector CPI. Certified Master Inspector CMI under Master Inspector…read moreCertification Board. Higher Standards of Practice than state requires. Extremely thorough and dependable. Full report within 24 hours of inspection, frequently same day.