Everyone whom I have spoken to is very helpful and nice which is super important in a service…read moreindustry. Nate was great at providing explanations on the types of services, and answering questions, and level setting expectations. We get both an internal and external treatment done to help out with mosquitos and ticks and the spiders. Mike comes and sprays the outside monthly in the non winter months while Corey comes in and does the spraying quarterly. We don't see Mike at times but we see Corey as he is inside and when we talk he is very informative and I learn a lot even things outside of bugs, pests, and rodents. I had gotten quotes from a couple other places as well and I thought them to be fair but mostly connecting with the people that work there that they know what they are doing. A lot less bugs which I appreciate. If I need them to come back and do more they will and that's what's great about them.

We have used these folks at our cottage for decades now. Always a good job and helpful service.read more

We seriously LOVE Shoreline Pest Control. We've worked with them for 5+ years now, and they take…read morecare of a bunch of properties we manage and my own home. They're just the best. George and Kyle are our go-to guys - super friendly, super honest, and always quick to jump in when something creepy, crawly, or furry shows up. And trust me... we've had it all. Squirrels. Spiders. Bees (so many bees). Rodents. Random insects. Ants (like... an unreasonable amount of ants). And every single time, they handle it without making us feel crazy. They tell you exactly what you need, never oversell, show up fast, and their prices are totally fair. If you want a pest control team you can actually rely on and enjoy working with - Shoreline is it. Couldn't recommend them more!

We have used Shoreline for years and they do a great job. We use them for a basic bug spray…read moreservice, as well as once or twice a year to spray for ticks. It's nice to work with a local company, and their prices are very reasonable.

A big kingfisher flew through a screen onto our porch. Jack came out and quickly and gently…read morecaptured the bird and released it outside. A terrific guy and a valuable, fast service. If you have a loose critter, I recommend them.

Over spring break my family traveled to Holland Michigan. Although the weather was chilly, we…read moreenjoyed a change of scenery. While we were staying in Holland we found 2 rabbits in our rental home's window well. My husband attempted to get them out with a box, but the rabbits were not having it! I called Jack at Best Way, and he came out, in the rain, to save them. He was professional, clear with pricing, and got the rabbits out in no time. He was a pleasure to do business with, and gave each of my sons hats with his company logo on them. My sons love these hats! I would definitely recommend Jack if you want a professional to take care of your animal issue. Thanks Jack!

I called Orkin because we have mice in the ceiling. The technician was an hour late. Once she…read morearrived, she said she wasn't prepared with the correct equipment to help me. She advised me that I would have to schedule a new appointment with their ancillary team. I was not happy. The manager said she wasn't able to help today or this weekend. She did not make any effort to get someone to my house. The manager said she would cancel my account and not charge me since they provided no service. Very bad customer service!

Very poor service mosquito control service. The technician ran through my yard, doing very…read moreinadequate spray coverage for mosquitoes. It was a hassle trying to get them to come back and do a decent job. They haven't been back in over six weeks even though I have a monthly contract. Dont use these people.

We had a pest control company for 15 years and we were happy with them, but the service technician…read morestarted doing a very poor job. So we called around to several companies and Pest Pros of Michigan responded to our call that day and gave us a price. The house is a vacation rental so we needed the work done before the renters came. They scheduled Matt to come a few days later. He arrived promptly, listened to our needs and finished his work before the renters arrived. Matt is very nice, dressed well and easy to talk to. Also, before the next treatment, he called ahead so we could notify the renters when he would be there. We are very satisfied with Pest Pros of Michigan.

Consistent tech treating properties with contracts. We have used this service for several years and…read morewe had an exceptionally bad experience in 2025. The technicians that came each time were different and did not know where they were supposed to spray. It was clearly highlighted on our contract but they said they didn't or couldn't see the paperwork. Absolutely unacceptable because that is how the company bases their charges. Be home when treatment is being applied.

Used this service for the last two years. First year was excellent. No bugs anywhere. Last year…read morehowever the service was not up to par. We actually witnessed them spray our front yard along the driveway and skip the backyard completely! We happened to actually be home at the time and we called immediately and the woman told us that they did spray the backyard. Now... how would she know that? After arguing for a few minutes they reluctantly came back. After that incident we just lost trust in mosquito squad especially since they usually come during the day when no one was home. It was a leap of faith for us to believe that they actually did what they said they were going to do. Last year we still had to use bug spray while outside in the yard. Not sure what happened from the 2013 season to the 2014 season but it was enough to discontinue the service this year. I will say though that when it was working... it was great.

Thank goodness for Mosquito Squad. This is our second year having our property sprayed by Mosquito…read moreSquad of West Michigan and now we can enjoy our wooded property without being attacked by mosquitoes. We are very happy with the service we have received from them especially because we don't have to purchase dozens of cans of bug spray, yard foggers or mosquito bite remedies anymore.

Non existent service for the money! I've been a customer…read moresince 1995. They went downhill after Covid. They don't have the staff to service existing customers. i've been calling for 3 days & leaving messages about our usual spring ant problem. I need a service tech to come out and get no response. They no longer have anyone answering the phone, you can leave a message which it appears no one monitors. I'm quitting this overpriced overhyped company and going elsewhere. Don't waste your time or money!

He showed up, asked if we have pets, which we do have two dogs, he asked what kind of dogs, we said…read morePit bulls and he said they are wusses Straight up old man was insulting my family in my own house. I saved his life by locking those dogs in my bedroom. Griffin, I have advice for future, keep this man away from me and my family. He's prohibited in our apartment.