I had a problem with my refrigerator, and I contacted Allen's Appliance Repair to see if they could…read moredo anything to help. They responded so quickly to my request and gave me sound advice. Unfortunately they were too far away to service my fridge, but they told me what most likely was the issue, and they answered my questions on the phone promptly. I appreciate companies that don't try to nickel and dime you for a service call when they know it can't be fixed before they even get there. Thanks for being an honest company.

AmazIng service. Very prompt in response and only focus was to help me solve the problem. Defiantly…read moremy go to company for all appliance repair!

Outstanding service. He was very kind and helpful even at 7pm on a Friday night. I left a review…read moreprior to this review and i was totally in the wrong. It was a negative review that DADD'S repair did not deserve. Dadd's has been great! Now "Dad's Appliance" was not a good experience. I will always return to DADD's Appliance for all of my install and appliance repair needs. Just make sure its DADD'S

Alex is very efficient and knows exact what needs to be done, installed my washing machine…read morebeautifully!

Poor communication. Does not return calls or texts unless I continue calling numerous times. They…read moretold me to deal with the insurance company for the part that Kevin thought was needed. His office lady said I could get it faster if I ordered it. My complaints were numerous but Kevin could not fix my range. My insurance company gave me another appliance repair company. I only had to call them once. They knew immediately what was wrong, ordered the Part themselves and fixed my range. For the first time... my new range is quiet. Kevin called me upset that my warranty had run out. He knew I had the extended insurance. I'm very unhappy with Kevin's appliance repair. I cannot recommend this repair company.

Fantastic service and very fair pricing I used Kevin's…read moreAppliance Service when my washer wouldn't drain. It was 9 months past the warranty. Kevin's showed up quickly and diagnosed a bad board. When they installed the new board, it turned out that both boards were bad. They did the complete repair and stuck to their original quote. I was SO grateful and impressed. They were referred to me by Decker & Sons and I couldn't be more pleased.

Excellent communication, as well as work and explanation. Had a concern with a gas smell from our…read morenew -ish stove, and he diagnosed the problem within 5 minutes. Simple repair (for him :)) and I would definitely call Henry again if/when I have any appliance issues. Highly recommend.

I called to make an appointment on Wednesday and Henry said that he would be to my house on…read moreThursday between 2:00 and 4:00 and that he would call or text when he was 20 minutes out. He never showed nor called.

Mr. Appliance of Grand Rapids has provided very good service. I certainly recommend this company to…read moreeveryone that needs service.

Working with them was great -- until it wasn't. My Samsung washer stopped draining. I knew it was…read morethe drain pump, so I called around to see who could come soonest and Mr Appliance was here the next morning. He was professional, so nice, confirmed what I knew already and said they'd get the part ordered. I paid $200 for that visit to tell me what I already knew. Fast forward a few days and the part is in and ready to install. Again, so professional and informative. I had the utmost confidence in him. All fixed--$298 more. At this point I could have bought a new machine, but the service was fast and professional. After he left, I started a load of towels. I went up to switch laundry and the floor had about 1/8" of water. My laundry room is on the 2nd floor. Most of it went down the floor drain, but that got overwhelmed. I went to the basement for the shop vac and the water had made its way all the way down and leaked into the storage room around the pipes. There was so much water everywhere. I tipped the washer back to see underneath at what could have happened. I could see it clear as day and I'm not a licensed washing machine repair person. He didn't connect the clamp to the drain pump after installing!!!! So during the final spin cycle, the tube came loose and all the water in the rinse cycle ended up all over my house. I had clean up, had to call servpro for water in the walls and have the carpets outside the laundry room cleaned. I needed to replace the laundry room rug as well. When I contacted them and told them what happened they offered to come fix it. I told them I already fixed it....and it wasn't a "fix", it was improper installation. This is where things went south. I had paid for water clean up, lost 2 hours of my work day and had to throw away a rug. I paid $498 for a fix that cost me hundreds more because it was done incorrectly. I only asked for $250 in reimbursement, which I didn't think was a lot considering I could have asked them to file an insurance claim and pay for water clean up and rugs. The person had the nerve to say the best they can offer is $100 because they have costs involved. We went back and forth a few times and they are lucky my husband is a nicer person than I am because I was ready to just dispute the credit card charge and provide the pictures and videos to prove the job was not done. We ended up on a $179 refund. My husband was happy to have it done. I am still upset about how it all went down and insulted that they could offer was $100 after we paid their fee and the clean up after they messed it up. This was their exact response to me after asking for $250 back "I think that would be a little too much. I know you had to pay some cost for cleaning but we also offered to return to fix it." I honestly did not want them to be out the part cost, so I asked for the breakdown of the invoice. I would pay for the part, they pay for the service. They don't offer receipt breakdowns of parts and service. The exact response: "We don't breakdown the parts and labor as we charge just one fee for all. Sorry we still need to cover some cost on our end as well. We can do $179.95." Their fee is expensive, but their response time was amazing. Finishing the project correctly and the follow up conversation when it went wrong gives them ZERO stars. They are a business and should be insured for these types of mishaps. Water clean up is no joke. I do not recommend them.

Our dryer was leaking gas which set off our carbon monoxide detector in the middle of the night. It…read morewas a very scary situation to say the least! West End managed to fit us in the next day, and the tech they sent out was probably the friendliest worker we've ever had in our house. He was extremely punctual, knowledgeable, efficient, and happened to be a great conversationalist as well! The price was right for the speed and quality of his work, and was very straightforward in how it was broken down (basically a flat $99 service call fee + parts/labor) with no hidden fees or adjustments made after-the-fact. We'll definitely be calling West End for any appliance issues in the future!

Called and recording said they were booked out 2 weeks. Emailed them and asked for an appointment,…read moregot a call back and was told they just had a cancellation and could be at my home in about an hour. Scott came, took care of the problem at a very fair price. I'm so impressed with this company. Scott and Joe are great.

We have used this family run business for decades. We trust them for expert repairs and fairness in…read moretheir billing. Recommended!

Fixed our refrigerator and our dryer. Honest and reliable- unlike some appliance repair people…read more Thank you Miller's!

Cal's Rainbow Repair is a very friendly, knowledgable repair shop. Over the last couple of years…read moreI've had the pleasure of doing business with Cal. In addition to providing a few replacement parts, which are always in stock, he has patiently helped me troubleshoot a few issues over the phone, which saved me a 100 mile round trip! His service is top notch! Even though I told Cal that I wasn't in a rush to get some items I ordered yesterday, they arrived today! Every order from Cal's has been executed efficiently. I highly recommend this shop.

Cassidy did a fantastic job getting the plumbing setup and installing our master bathroom double…read morevanity. I couldn't be happier with the quality of her work and would definitely recommend for any work outside the scope of your average homeowner.

Cassidy is a gem. She is prompt and a true professional. We had a leak in 1 of our pipes . She…read morewas able to remove the bad pipe, went a purchased the correct parts, and installed it promptly. She extended the outside faucet for us so when we attach the hose, we no longer have to remove a piece of the siding to use the faucet. We are extremely happy and excited that we now have someone we can call for future repairs/improvements that will do a great job and we can trust. It's so hard to find good help these days... today we received a huge blessing! She cleaned up everything and made the piping more easily accessible for us. Definitely a win win situation for us...she rocks!!! We highly recommend her!!!

Troy reached out to me with a time and his price. He was…read morequick to show his license and insurance coverage. He was on-time and ready to do the work. He plan was to run two lines, however, he found the issue with the original electrical line, and only had to run the updated line for the GFCI. He put all of the outlets back in the wall that I had exposed to get him the overview of the job. He completed the work of troubleshooting the electrical issue and ran a new line up through a crawl space in three hours.

Troy was able to fit me in on short notice and able to do work same day. Completed the requested…read morework to code and with reasonable pricing.