The groomer was able to get us in quite quickly and then flexible as we needed to change a date…read more She was kind and respectful to an old, anxious dog. She asked good questions before starting to get a sense of the dog and our requirements. A mini-eskimo that required a lot of blowing and brushing and it went well. We will return for our next grooming.

They do a fantastic job on our little one. He's very anxious, but they always put him to ease.read more

Thanks for the great spa day , first visit for our Aussie doodle BOONE…read moreTina did a great job , we will be using your service on a regular basis . Thanks again, Barry. North Vancouver

They did great job to get my cat summer hair cut, I…read moreabsolutely recommend this grooming shop.

New ownership, a really nice couple, and the groomer, they were amazing. We took our…read moreSchanuzer/Beagle in and she was given the full spa treatment. She came out looking like a movie star. It was great. They were so careful and meticulous. We're coming back.

I just brought my 6 month old Himalayan for a bath and trim. It was her first time at the groomers…read moreand I was a bit anxious leaving her. The minute we walked in, we were greeted and right away felt at ease after speaking with the staff. 2 hours later, I picked up my kitten and she looks amazing. She had a few spots where I thought they have have to shave since her fur was pretty tangled but they were able to just comb the tangles out. I'm so happy I gave them a try and will definitely be going back on a regular basis.

DO NOT take your cat to this place. They nicked the quick and it started bleeding...our cat wasn't…read moreeven moving. Of course, this causes a heated reaction if you hurt my pet, even if it is done inadvertently. That is unacceptable since you are supposed to be skilled in this profession..Not the owner telling us that this does not warrant yelling or getting mad over...let's see how you feel when your beloved cat is hurt. DO NOT risk going to this place with your cat.

WaggingTales does miracles. My dog went in looking like Chewbacca from Star Wars to a proper well…read moregroomed Maltese dog after the groomer was finished. All the staff were very friendly and welcoming. There is plexiglass installed for customer and staff protection in the grooming and front cash register area. She did an amazing job. I would highly recommend going here if you're in the Surrey area. Support local businesses.

We've been taking our large doodle to Tiffany's after a few failed experiences elsewhere - I am…read moreimpressed! The groomers have ample experience with large breeds, and my doodle comes home looking great with no quick shaves (as many groomers do with doodles to save the effort of combing out any knots). our dog is huge - over 100 lbs, and he is treated warmly, the facility is built to accommodate his size, and the price is fair. Highly recommended!

I spent a long time looking for a salon to get my puppy groomed at. I talked to many people so I…read morewent with who was recommend I also checked them out online but only looked at their website. I thought from when I booked the appointment it was going to be all good we would talk about what I wanted the day of the appointment. NOT!! I wanted his feet trimmed a little shorter I do totally admit I did not describe what I meant and stopped trying. I suffer from health conditions and sometimes I have brain fog. I did explain what I did not want with his face and I'm very happy to say they/she did a good job on his face. When I went to pick him up I noticed right away there was about 20 hairs they missed on the back of one ear I should of said something right then because then I might have noticed all the other mistakes :( - one ear is nice trimmed closed the other ear is trimmed and left shaggy - there's a big v shape cut into his right side - it actually looks like two separate people groomed my puppy because there are so many things that don't match the other side he's so uneven. -the shape of his head is not the same one side is rounded one side has angles When I phoned to tell them I left a message and then I called right back and they answered the phone that time so I quick explained why I was calling they started giving me attitude I could hear them discussing me before he come back and told me to come back and I told him It wasn't in my budget to take more taxis there and back home he told me to get a ride. Thanks buddy but with covid its not that easy!! and my family lives out of town. I felt by how the lady talked to me I was going to chalk it up to she was having a bad day maybe she was stressed it snowed the night before there were lots of dogs in there when I got there I was totally making excuses for her but now I think she's just rude and the whole shop doesn't know anything about customer service. I would vote this the rudest place in New West I will be telling everyone I know about my experience and I'll be showing them my pictures

Brought our mini poodle for grooming, very happy. Carmen was very professional and our dog happily…read morewent with her to get his hair cut. Definitely will bring him again for his next hair cut

called to book an appointment for my 10 years old pomeranian , and wanted to explain them , that…read moreshe had a very bad experience and she got terrified to go back to the groomer in yaletown. and i was looking for a place where they care and provide personalized service , it was so disappointed that the owner didn't allowed me to explain my needs, speaking over me and saying we don't accept seniors dogs ! he was rude . they need to work in their customers service and be clear on their web site that old dogs are NO welcome in this place

It's great to have my dog groomed by the same person every time someone who knows them and their…read moreneeds. This business is very fairly priced. Shelly and her team arei amazing.

I was recommended to go see Shelly from our previous groomer who was incredible and had had a…read morecareer change. Unfortunately, my dog felt uncomfortable because after a few visits she started having adverse reactions to even me brushing her which she never had with our previous groomer. I reached out to Shelly and she told me she has been putting a muzzle on my dog and that she couldn't groom her without her trying to bite which she never communicated with me or my husband when we first dropped our dog off with her. Usually that would be something you tell a dog owner after a groom. Now my dog is scared to even get brushed which I was able to do almost everyday before taking her there. Shelley is kind but unfortunately my dog didn't feel comfortable going there.

I took my extremely long haired 10 year old cat in for a shave due to her having mats as she can't…read moretake care of her fur herself, as I have a hard time too. Our groomer, Michelle, took exceptional care with her, and Ava wasn't traumatized at all because Michelle was so gentle. The price was half that of the vet who did her complete shave last time and was worth more than I could hope. This may be a groomer that focuses on dogs, but if you need your cat helped out, it's so hard to find. I have found an absolute gem with her. Thank you for your gentle care, I will 100% be back and recommend you M Snow BTW as they were booked, they put me on a waiting list in case of cancelation, and they called when someone did cancel...great service!

A great 1st time experience for our dog!! Highly recommend!!…read more Our dog has always been a nightmare to bathe at home so I didn't think she'd cooperate at a groomer Bernese mix with thick double coat - perfect trim Thanks