Friendly owner. Very helpful with suggestions on the best way to alter and shorten my dress. Very…read morereasonable. I recommend her

I made a mistake and handed over a pair of pants that she had already altered and asked to have…read morethem hemmed up even more. When I told her that it was my mistake and that I would still pay for it she refused to take my money and she lengthened the pants at no charge. They always do a great job and they are very recently priced I would highly recommend this business.

I don't usually do review but I did my suit fixes and it came out fine. These reviews are…read moreoutrageous. Respect thepoor old lady. Also it's just my experience.

DO NOT TRUST THIS WOMAN. I would give a zero if it was possible. Toni absolutely ruined my friends…read morewedding dress. This dress fit my friend almost perfectly before she brought it to Toni and Toni completely ruined the shape and style. She suggested an alteration that my friend did not even ask for and Toni clearly could not fulfill. My friend made the mistake of trusting her, and Toni cut the fabric on top into a "sweetheart neckline" that is completely crooked and quite honestly looks like it was done by a child. The bottom of the dress is too short in the front, with the lace now being clearly longer than the fabric underneath - which was not the case when the dress was bought. The day that my friend showed up for her fitting where the dress was suppose to be done and ready for her Toni had completely forgotten that she was even coming in and the dress had not been touched. The next day, Toni had finished the dress. It is obvious that she rushed to get this done because she forgot, and in the process she ruined my friends wedding. I cannot stress this point enough - the dress looks AWFUL. I think the pictures speak for themselves. The worst part of this whole scenario is that Toni REFUSED to admit she had made a mistake and would not give my friend her money back. In fact, she proceeded to yell at her and call her a spoiled brat. So today, 3 weeks before she gets married, my friend has to go spend another huge chunk of money and try to find a new dress. My friend and her family have been going to Toni for years, and she still treated them this way. Her lack of professionalism and customer service is unbelievable. Again, I would give 0 stars if I could.

Easily the best tailor in the greater Utica metropolitan area. True artisans at work…read more Never disappointed in the 31+ years that I lived and practiced medicine in Upstate New York. God Bless them.

Bejza is an amazing tailor. She has been doing absolutely perfect tailoring for me for the past…read moreyear, including jeans, shirts, and jackets.

terrible. just terrible if you want quality work done this isn't the place. on top of that they…read more are rude and lied very poorly

I needed a suit for my brother's wedding, but I was only going to be in town for 10 days. When I…read morewent in to try on suits, I was assisted by Ron, who used his expertise to help me find exactly what I was looking for. I ended up finding a suit that I thought was perfect, but they didn't have the pants in my size at the store. Also, the jacket would need to be tailored to fit me properly. I was convinced that they'd have to ship the suit to me, seeing as though I'd be gone in just a few days. I had just accepted that fact. Imagine my surprise then when I got a call from Ron shortly thereafter, telling me that my pants had arrived and were ready to pick up! When I went in to get my pants, I spoke with Hong, who was tailoring my jacket. When I had explained to him my situation, he told me he'd try his best to get my fitted jacket to me before I had to leave. Again, I wasn't expecting a miracle, and was prepared to just have my jacket shipped to me. I received another call THE NEXT DAY! It was Hong, who, true to his word, worked hard to get my jacket tailored and ready to pick up in record time! All and all, the staff at this Men's Wearhouse went above and beyond for me! Thanks to Ron, Hong, and everyone at this location for their awesome service! I'd highly recommend them for anyone in the market for a good suit

Horrible customer service! Do not go here for your wedding or event. We went here for our wedding…read more7 months before our date and everyone got fitted well before the deadline. My dad (father of the bride) went to pick his tux up when it arrived for the wedding and the jacket size was about 3 sizes too small. They said they would send out to get a new one. Well the new one didn't arrive until late morning on my wedding day and my dad had to drive from Sylvan Beach to New Hartford to pick it up, and missed out on important moments and photos from my wedding day because of it. And the female manager was extremely rude to him when he went to pick it up, acting like it was his fault they ordered the wrong size! To top it all off, the sleeves of his new jacket were way too long and the sleeves of the father of the grooms jacket were way too short! Save yourself the stress, don't go there

This establishment seems to have declined in appearance and service over the past decade that I…read morehave went here. They used to make the customer feel as though you were a VIP, maybe I wasn't as well dressed as I normally was, since I have been in Hawaii for 3 years I dress more Aloha style, so it could be that I just appeared as a East Utica scumbag to them. Their prices were rather high as well, as most Tommy Bahama clothes I could purchase in Hawaii (usually more expensive on the island) for 10-20% cheaper.

A very nice experience. Shop personnel are always friendly and helpful. Their master tailor is very…read moregood. I've had a number of garments with varied alterations done and the quality is excellent.