We were referred and called to inquire about having countertops installed. The woman that answered the call was so unpleasant and rude to me that I unfortunately am not going to have them come out to quote me. Had heard good things but something is not right here. read more

If you need professional work done at a great price Stix and Stones is it. Great guys with superior customer service had my new countertops in a few days early and they look better than I could of imagined. They are easy to work with, and will accommodate anything you need. Their work looks fantastic and you can tell they take pride in what they do. I will be definitely recommending them to anyone who need kitchen countertops read more

these guys were Great! custom items take time so have patiences. Jake and Adam did a wonderful job installing in our new home. Happy with job JP read more

I recently bought a new house. The kitchen was terrible. Old appliances and laminate counter tops. The house I sold had granite. No way would I settle for laminate. I went to several places and luckily stumbled upon Stix and Stones. WOW! Not only do they provide some of the best customer service, they are prompt and believe it or not ahead of schedule. I picked out quartz and my install was done perfectly. The guys came and took out the old and replaced it with beautiful quartz. They are not out to gouge you like some of the other companies (I won't name them, but another company quoted me twice what I paid). A big box store was $2,000 more. I am a local business owner and was very happy I was able to shop local as well. I would highly recommend Stix and Stones. In fact, my daughter is going to remodel her kitchen and guess where she is buying her countertops? Yep, you guessed it; Stix and Stones. My name is Terri and I am a very satisfied customer. read more

I'd give zero stars if I could. They arrived for install with 2 major mistakes in stone counter. This was after much time was taken by Joe to complete a template 2wks prior. My kitchen sink (cut incorrectly) was available at this time as requested by Stix and Stones. We are always home when subcontractors arrive to be available during the process. We've learned over our year of building new construction never assume things will be accurate, complete, cleaned up and basically what you've paid for. It was obvious when Bill, the supervisor & Joe the template guy showed up there was an air of defensiveness. We requested stone not be cut inside due to potential mess it would cause (exposed HVAC spiral ducts just cleaned). Bill said this was their usual way of correcting issues and about that time Joe noticed another mistake. Well, in the end after much discussion & obvious irritation because "we're human and make mistakes" per Bill, the counter and my sink were taken back to shop to be corrected. When final install was complete, I found inside of my sink a sticky note with directions for the areas requiring a redo. The third point stated ...have Joe do this because "this lady is not easy to work with" (see attached photo). To this day I'm not sure why expecting an accurate, well crafted job is seen as being "hard to work with". We were never rude or disrespectful. They made multiple mistakes and we simply expected they'd be fixed. Steve, the owner truly "had no thoughts" about this when the lack of customer service was discussed. Jason, who wrote the note stated "yeah, you were hard to work with". We ended up with satisfactory product only because we were present and able to ensure errors were corrected and not installed permanently. Steve states he only provides compensation when something has been installed incorrectly or flawed. Basically, the customer is stuck & accepts a discount due to having little option other than tearing out their sub standard craftsmanship & ripping up cabinets in the process. We ordered our material from ProSource and unfortunately, they backed up the poor customer service and bad behavior of Stix and Stones without hesitation. A sincere apology goes a long way. Instead, I paid $$$ to manage my own project and received nothing but over inflated egos and a post it note demonstrating Stix and Stones only strives to do decent work when someone is "hard to work with". I'd hate to see what level of quality you get when you're considered "easy to work with". Yikes!! read more

Stix & Stones - Yep, I actually paid for this! - Masonry/Concrete Near Me - Spokane, Washington

These guys are as good as it gets, we needed a remnant and were getting huge quotes from the bigger stores and were referred to Stix & Stones by the place were all stores buy their stone. Steve and his crew not only sold the remnant but also did the installation. Great prices great service and fantastic workmanship read more